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One Hit Wonder
Aug 14, 2022 8:16 PM UTC
Answered

My premium account is no longer active AGAIN

Hello!

Could you check my premium subscription please? It doesn’t work again.

 

Thanks!

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Superschlumpf
Deezer "Sonos Master" Legend
Aug 15, 2022 5:35 AM UTC

@Juu 

Hi… 

there are other users having the same problem at the moment. Could be a technical bug on Deezers side. They will investigate it…

You also can reach out directly the support team to report the problem. 
https://support.deezer.com/hc/en-gb/requests/new

[he/him] Deezer is music, but Deezer and Sonos is party !

1 reply

Superschlumpf
Superuser
Deezer "Sonos Master" Legend
Aug 15, 2022 5:35 AM UTC

@Juu 

Hi… 

there are other users having the same problem at the moment. Could be a technical bug on Deezers side. They will investigate it…

You also can reach out directly the support team to report the problem. 
https://support.deezer.com/hc/en-gb/requests/new

[he/him] Deezer is music, but Deezer and Sonos is party !