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Guitar Hero
Aug 12, 2022 11:54 AM UTC
Answered

Renewed yearly plan, which start3d immediately

I had deezer hifi plan until 12/9, I got auto message that it will renew automatically, so I purchased a yearly plan with 25% discount. The thing is that the new plan started from today, so I missed a month of paying

Thanks, Ran

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Yula
YulaAnswer
Deezer Staff
Aug 15, 2022 11:31 AM UTC

Hey there @keremran, if you explain the situation to our Support here! 

They will be able to either refund you or offer you a month! 

(She/her) add your pronouns to your signature!

1 reply

Yula
Deezer Staff
YulaAnswer
Deezer Staff
Aug 15, 2022 11:31 AM UTC

Hey there @keremran, if you explain the situation to our Support here! 

They will be able to either refund you or offer you a month! 

(She/her) add your pronouns to your signature!