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music is gone

  • August 7, 2022
  • 1 reply
  • 23 views
T
One Hit Wonder

Hi, see emails before. I had to login in my deezer account . All was gone.? 

Please reset my account.

 

Tanja zandstra

tzandstra@outlook.com

 

Best answer by Anonymous

Hey @T Zandstra 

Saved music is tied to the account and doesn't just disappear.
You probably have another account that you accidentally logged into.
Please log out and try again with your credentials.

If it doesn't work, please let support help:
→ https://support.deezer.com/hc/requests/new

    1 reply

    A
    • Anonymous
    • Answer
    • August 7, 2022

    Hey @T Zandstra 

    Saved music is tied to the account and doesn't just disappear.
    You probably have another account that you accidentally logged into.
    Please log out and try again with your credentials.

    If it doesn't work, please let support help:
    → https://support.deezer.com/hc/requests/new

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