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my subscription

  • August 10, 2022
  • 1 reply
  • 29 views

Hi! I have subsricption premium. I have mobile phone from T-com (Croatia) so my subsription goes from them on the check. Yesterday I got a very large check for 2 months. So I got to the T-com to see what’s wrong. Then they told me that I have to subsriptions from you. I will show you the picture. One is deezer premium and the other one is from Croatia. I don’t know the difference and I am using just one account and on the account they show me just one subscribtion. Which is my account? And yes can you give me my money back… I don’t know what to do. I’m a student and I don’t have that much money. Please figure something. 
Thanks for your time and help!

Lorena

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1 reply

Jaime.Deezer
Community Manager
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  • Community Manager
  • 5280 replies
  • August 12, 2022

Hey @Lorena Radusinović please get in touch with our Deezer Support Team and one of our agents will be able to help.
Thanks :)