Hello! 

I have an account since long time, and I turned from Premium to Family already 6 years ago or something so far.

Lately (last few months int terms of time), the two indipendent accounts I personally invited were disconnected from the system and were NOT able to use the application with all the benefits of a paid profile (so no ADS and unlimited access) any longer. 

We tried several times to create new invitation or uploading the app and nothing could fix the problem. 

They, my girlfriend and my sister, are not able to use the application with my credentials but I still pay for the FAMILY ACCOUNT. 

Could you fix this problem asap? 

We still want to use the family account, so I am not asking for a reimbursement. 

What I am asking is to fix the problem so they can keep listening the music using their independent accounts.

Best regards 

Giuliano Ciarloni