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One Hit Wonder
Aug 11, 2022 5:32 PM UTC
Answered

iDeal pay

Somebody here know why I cant pay, my subscription for my premium account, with my iDeal which I always do and did? Very strange!

 

Answer
Aug 12, 2022 9:06 AM UTC

If I understand it correctly, you have always paid monthy using iDeal? And now it doesn’t work anymore? Normally if you used iDeal for the first payment this will remain the standard payment type until you change it to something else.

Please check in your account what the payment type is. You can access it via “ Mijn abonnement beheren” and than “Payment type”. Check if you can see the iDeal logo. And maybe try to change the payment type.

 

1 reply

Answer
Aug 12, 2022 9:06 AM UTC

If I understand it correctly, you have always paid monthy using iDeal? And now it doesn’t work anymore? Normally if you used iDeal for the first payment this will remain the standard payment type until you change it to something else.

Please check in your account what the payment type is. You can access it via “ Mijn abonnement beheren” and than “Payment type”. Check if you can see the iDeal logo. And maybe try to change the payment type.