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One Hit Wonder
Jan 5, 2019 4:03 PM UTC

Why can’t I listen to the track I select from my playlist?

When i tap to a song it always plays another one than the one I choose. Anyone with the same problem? Got me crazy

    38 replies

    Roadie
    Jan 26, 2019 9:30 AM UTC
    I have the same problem. For a half year ago this had happend but then it was good. And now it's back. Any ideas? I use the app on iphone6
    Roadie
    Jan 27, 2019 11:56 AM UTC
    Free user here. For the last month, whenever I select a track, Deezer plays a different one instead. How to fix this problem? I basically can’t choose any songs I want...
    Roadie
    Jan 30, 2019 11:03 AM UTC
    I have the free version and I love deezer, instead other apps, mainly because in the free version I can search and play exactly the searched song.
    In the last version I can't play a specified searched song, the app plays ALL THE others songs and I don't know why.
    Can it be a bug or are you changed the logic behind the 'search and play' songs?

    My device is an LG G6 with Android 8.0.0
    Roadie
    Feb 16, 2019 3:26 PM UTC
    Last week, I could choose the exact song that I wanted to play from a playlist, now all the tracks are greyed out and it will only let me play the whole playlist, not just one song. Why is that?
    Roadie
    Feb 18, 2019 10:27 AM UTC
    It seems a new 'feature' introduced by Deezer, you can't listen a specified songs if you've a free subscription plan...

    Deezer is now similar to other platforms, it loose it's main important feature for the free version...the difference is that the other platforms offer a large amount of offers for the paid version.

    Grudgingly I'm thinking to dismiss my account...
    Roadie
    Feb 20, 2019 8:02 AM UTC
    Hi,
    I noticed that when I'm selecting an artist none of its songs is selected. The same is happening when selecting an album, none of the songs from that album/mix/compilation is selected.
    So, my question to you is, why this is not happening, and what selecting a favorite artist/album button should do? I'm seeing it as an option to select all artist discography or to select the entire compilation, etc.

    Kind regards,
    Roadie
    Feb 23, 2019 6:43 PM UTC
    My Deezer is telling me that I can not access any of my songs without having Deezer premium. Does any one know what I need to do to stop this ?? because I cant listen to any of my songs now.
    If you don’t know what I can do would you be able to recommend someone I can speak to??
    I really want to get this sorted as it has been like this for about 3 weeks now an I don’t have any music at all.
    Roadie
    Jul 13, 2020 7:56 PM UTC

    Same thing!

    I cannot play an specific track, It keeps playing songs randomly. 😭
    Deezer premium. IPhone 11 Pro.

    Rudi
    Ultimate Superstar
    Ultimate Superstar
    Jul 15, 2020 10:45 AM UTC

    Hey @Alvaro444 

    Try logging out, reinstalling the app, restarting the device, and logging in again? Let me know how it goes :wink:

    Guitar Hero
    Jun 7, 2022 11:29 PM UTC

    Hi,

    Deezer plays a different song when I select a song. This happens both on my playlist and when I search for a song. I have been using the app for years and this issue started a few hours ago.

    I’m using the app on iPhone 6S

    I’m having same issue. Just started a couple weeks ago.