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Your account, favorites and playlists

everything related to your favorites, playlists, albums etc...

  • 767 Topics
  • 3,141 Replies

767 Topics

J
Tiny Dancer
Jordan GroblerTiny Dancer
asked in Your account, favorites and playlists

Wrong account logged into on desktop

I decided to set up Deezer on my laptop and since I am part of a family account I logged into the family account. Unfortunately I forgot that I have an independent account and now I cannot log into my independent account even though i know the e-mail and password. If I log out and log back in I am immediately taken to the family account without prompt to enter an e-mail or password and still cannot log into my independent account.

1
Nina Nebo
Deezer Legend
5 months ago
H
Runaway Baby
Hanno van den BergRunaway Baby
asked in Your account, favorites and playlists

account verwijderen

Ik wil graag mijn account verwijderen, maar ik weet niet hoe. Ik kan wel inloggen maar niets in mijn account vinden ofzo. Kunt u mij helpen? Ps: ik gebruik de website, niet de app

4
Leonídia.Deezer
Community Manager
5 months ago
Nina Nebo
Deezer Legend
Nina NeboDeezer Legend
asked in Your account, favorites and playlists

Problem with turn ON - Repeat all track in list

  Hi,I start listen song from playlist and automatically was turn ON - Repeat all tracks in list  .I don't want to repeat songs so I was turn OFF. But when I was go to other playlist and start play a song ,again was same problem turn ON - Repeat all tracks in list Also,if I turn OFF repeating playing one song, on playing next song repeating is turn ON again . Why is that happening ?

2
Nina Nebo
Deezer Legend
5 months ago
R
Tiny Dancer
robertlevi87Tiny Dancer
posted in Your account, favorites and playlists

deezer family plan

I have a Deezer family plan but two devices are not able to listen at same time

1
Nina Nebo
Deezer Legend
5 months ago
R
Runaway Baby
Roberto GranatoRunaway Baby
posted in Your account, favorites and playlists

Song on wrong page and Profile not Created

 Hi, I'm Italian and my distributor is AMUSE.My artist name is BIG PAP, last night (May 26, 2022) my first song entitled TOP BOY - Demo was released on Deezer.https://deezer.page.link/dXdJ6hVGem2qGJGF6-link of my song page on deezerlink of my song page on deezerThe problem is that they were put in the wrong artist with my same name. Is there a way to separate my music from this other artist?And is there a way for me to manage my page / artist profile?Is it possible to create another profile with the same name BIG PAP to manage my music?Thanks 🙂

1
M
Tiny Dancer
5 months ago
L
Runaway Baby
Latasha.87Runaway Baby
posted in Your account, favorites and playlists

missing playlist

Idk if I have multiple accounts or what but I just renewed my family subscription and a good chunk of my daughter's playlist is missing. Is there anything that can be done?

1
Leonídia.Deezer
Community Manager
5 months ago
Nina Nebo
Deezer Legend
Nina NeboDeezer Legend
posted in Your account, favorites and playlists

TIP : How play Top Tracks of one Artist with and without Queue

Hello !In this topic I will explain how play Top Tracks of one Artist with and without Queue  How play Top Tracks  In search type name of artist and then click on name of artist  Open Top Tracks and click play . Now all songs will play .  How add Top Tracks to Queue Very important is that you click PLAY on first song on Top Tracks (step 1)Then will be all songs in queue .After that click on queue to open it (step 2 )  In Queue now you can remove tracks whit Xor you can move them up and down holding mouse cursor on name of track .  see my other tips 

1
Leonídia.Deezer
Community Manager
5 months ago
C
Tiny Dancer
charlydeanTiny Dancer
posted in Your account, favorites and playlists

Deleted songs from playlist reappear

Deleted songs from a private playlist that I created and for which I am the only one who can modify its contents keep on reappearing despite logging out, updating the app, deleting the cache…Thank you for your assistance.

1
Leonídia.Deezer
Community Manager
5 months ago
D
Runaway Baby
Diaz TrejoRunaway Baby
posted in Your account, favorites and playlists

descargar musica

No me da la opción para descargar musica, alguien me puede ayudar para saber como descargarla 

1
Nina Nebo
Deezer Legend
5 months ago
T
Runaway Baby
tiekhereRunaway Baby
posted in Your account, favorites and playlists

Stop Automatically Replacing Album Covers in my Playlist with a Greatest Hits Album When an Artists Releases one is releases One.

When I make a playlist, I like to have the album from which the song came listed in the “Album” column. Recently, when an artist or label has released a ‘Greatest Hits’ album or other compliation, the album in my playlist automatically changes to the new compilation album. Please stop doing this. It messes with the aesthetic, it complicates searches and “Sort by Album”, and the wrong album comes up on the display when the song plays.I’d bet money this is automatically done to advertise the new album, which is something for which I pay a subscription every year to avoid.

0
T
Runaway Baby
6 months ago
C
Tiny Dancer
Ciao.Adios.Im.DoneTiny Dancer
asked in Your account, favorites and playlists

Saved Data

Hey. I just got noticed that im running out of space on my mobile phone. My question is what data is Deezer App saving on my phone, what is Smart Cache and what im gonna lose if i want to delete saved App data?Thanks in advance!

1
Nina Nebo
Deezer Legend
6 months ago
J
Runaway Baby
Julie BaldwinRunaway Baby
asked in Your account, favorites and playlists

suddenly i can only listen to songs on deezer free account for 30 seconds?

suddenly i can only listen to songs on deezer free account for 30 seconds? I try to play my favourites which I have had no problems with previously but now I can’t, anyone have any reasons or solutions please? If this is a new policy with deezer then surely free deezer is pointless, and in order to play full songs you have to have premium account? 

4
Nina Nebo
Deezer Legend
6 months ago
H
Runaway Baby
hernanmdRunaway Baby
asked in Your account, favorites and playlists

OAuthException Error when accessing playlist

I'm logged using Firefox to both the main service (https://www.deezer.com/us/) and the developer portal (https://developers.deezer.com), and I used the API explorer available at: https://developers.deezer.com/api/explorerWhen I click the "Playlist" tab, I always get this error:(BTW the playlist I want to access is https://api.deezer.com/playlist/908622995){ "error": { "type": "OAuthException", "message": "An active access token must be used to query information about the current user", "code": 200 }}(of course I have a pay subscription) I planned to develop something using the Deezer API but I don't know how to get rid of this error. Any suggestions? 

2
H
Runaway Baby
6 months ago
L
Tiny Dancer
LaurenceTiny Dancer
posted in Your account, favorites and playlists

WHY DOES DEEZER SHUFFLE STILL NOT WORK

Why does Deezer shuffle STILL not work?! I’m sick of this and I’m upset there isn’t a single action being taken. DO SOMETHING 

2
awesomemac
Deezer Legend
6 months ago
X
Runaway Baby
xStatiZxRunaway Baby
posted in Your account, favorites and playlists

Favourite Tracks Not Shuffling Properly

Hi Guys. I’ve brought up this issue a few times via email. I’ve noticed there’s a few other posts on this forum and also on Reddit mentioning the same issue I’m having, like this one for example: Not all songs are shuffling or put into the shuffle playlist.I have nearly 3K songs in my favourites and I never hear a lot of them.When using the Desktop app, I see so many songs that never get shuffled when I click “Shuffle Favourites” on either the Android App or on the Desktop app.Just wondering when this will be addressed?I’m ok with the mobile app randomly stopping playback, exiting the app, or being unable to play a song and having to click retry. But I would really like ALL my songs shuffled if I am paying for this service.If this could be addressed in an update soon it would be fantastic.​​​​

2
BigFKahuna
Lucky Star
6 months ago
C
Runaway Baby
Chairman P.J.Runaway Baby
asked in Your account, favorites and playlists

how do I download my Playlists to my desktop P.C. I have Windows 10.

I made up a playlist of 20 tunes, pressed to download & the green bar came across all my tunes ok , so I assumed they were downloaded,But where have they gone ??? I checked my recent download box on Windows Edge, A file was there but when I opened it , Nothing, It was blank. yet on Deezer page the download was successful. So how do I transfer this onto my Windows Media player. ( Easy jargon Pls,) I'm a 76 year old, not a computer Whizz Kid. !!!!

3
bluezzbastardzz
Deezer Legend
6 months ago
J
Runaway Baby
Joanne FirstpointRunaway Baby
posted in Your account, favorites and playlists

loss most of my songs from favourite list

When I connect to speaker I lose most of my favourite songs from list happens quite a lot. I don't understand  

7
awesomemac
Deezer Legend
6 months ago
Dawg
Lover
DawgLover
asked in Your account, favorites and playlists

Unavailability of some songs on mobile

Hi! Why are some songs are unavailable on mobile but available on desktop?Example: Aerosmith – Crash. Selected country – the USA. Android. Streaming from Azerbaijan. 

3
Leonídia.Deezer
Community Manager
6 months ago
D
Tiny Dancer
Draco25676Tiny Dancer
asked in Your account, favorites and playlists

Possibility to change order Favorites?

Hi, is there a possibility to change the order of the songs in my Favorites/Playlists?Especially with Favorites; everytime I hear a nice song I add it to my Favorites, which makes it automatically end up on top. But sometimes certain songs match better in a certain order, you understand? But I can't seem to change the order, so I end up removing songs and re-enter them in the order I want, but that's not what I would like. So hence my question. 

4
D
Tiny Dancer
6 months ago
C
Runaway Baby
Charlie KenobiRunaway Baby
asked in Your account, favorites and playlists

cancelling an account with the free service

Hi. I have mistakingly made two accounts on Deezer. One paid subscription with my music on bit the email address for that one is old and running out of space. I want to change the email address to my newer email, but that was declined as I had accidentally opened another Deezer free account with it. So I think I need to delete my free Deezer account but can't see how? Is this what I need to do to be able to use that email with my paid freezer account? Help!

5
Nina Nebo
Deezer Legend
6 months ago
S
Runaway Baby
Souter83Runaway Baby
asked in Your account, favorites and playlists

why do I get suggested songs in my playlists on Deezer

I have noticed songs in my playlist I did not add. If I go to the list I have the option that Deezer should not suggest this song. There should be an option to disable suggestions for my playlists

12
Leonídia.Deezer
Community Manager
6 months ago
K
Tiny Dancer
katelyn425Tiny Dancer
asked in Your account, favorites and playlists

Large Fonts not displayed properly

I used the Deezer app on my Galaxy S10. And because I'm far sighted, I need to have large font size on my phone display settings. The deezer app doesn't display the font of song titles properly. It seems like the display field height is too small. I hope this is the correct place to submit a fix request. 

1
Nina Nebo
Deezer Legend
6 months ago
A
Runaway Baby
Anne ArchibaldRunaway Baby
asked in Your account, favorites and playlists

songs disappeared

I re-installed the app on a new phone and most of my songs are gone. How can I get them back? It happened before but I can't remember what I did to fix it🙈

6
awesomemac
Deezer Legend
6 months ago
Meretzki
Runaway Baby
MeretzkiRunaway Baby
asked in Your account, favorites and playlists

securityteam@deezer.com - problemer med at logge ind?

 So I get theese almost daily now.I have changed my password by using the app, not clicking on any links in the mail.But are these legit or not?Oh I by the way, how do you remove a credit card from the app? I don't want my card on there anymore!Friendly regards 

4
Leonídia.Deezer
Community Manager
6 months ago
B
Runaway Baby
Brii-xo Xo-DianeRunaway Baby
asked in Your account, favorites and playlists

my songs disappeared?

For some reason, about 2000 of my songs just disappeared. What happened? Like where is the rest of my music? I just listened to it last.night and it was very close to 3000 songs and now there's only 500 left?

2
Leonídia.Deezer
Community Manager
6 months ago
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