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I can’t claim my artist profile because if won’t show up when I type my name in or even copy and paste my artist ID from the artist link. How can I access my account?

 

Hi @Ian Austin !

here is helpful link

 

How To Get Access To Deezer For Creators

 

https://creatorsupport.deezer.com/hc/en-us/articles/6328093844893-How-To-Get-Access-To-Deezer-For-Creators

 

https://creatorsupport.deezer.com/hc/en-us/articles/5911131016733-How-To-Report-A-Problem


Hi @Ian Austin could you please try with the UPC.
If you don’t know it, please send me the URL on Deezer for your artist page you are trying to claim and I’ll help you.
Thanks


I tried that but the UPC bar is greyed out and won’t let me type in it until I type in my artist name above and click the profile. But I can’t do that because my profile isn’t showing up. I’m having the same problem with Apple Music but they told me it has to be on the platform for 5 days until my name will show up on the artist app. Maybe this is the same situation?


Could you send me the URL on Deezer for your song? and I’ll check on the system. Otherwise, please get in touch with our Deezer Support Team and one of our agents will be able to help.
Thanks


https://deezer.page.link/vU4RdWbwLhLZ8btY7


I didn’t have any problem finding you on Deezer for Creators, either with your artist name or ID.
could you please send me a screenshot of D4C where your are trying to claim your profile?
Apologies for all the inconvenience 
Thanks :)
 


Hello, i have the same problem. Can you help me? 


@Jaime.Deezer 


@Gemini could you please share the URL of the artist page you are trying to claim?
Thanks


Hello everyone i tried making an artist acount on deezer, so i can upload my songs i made and now i am stuck at this screen because i searched every version of my name and it always says 

also i haven´t got any UPC i just got the email to activate my account.

and yes i visited the links that has been posted above,

so my question is how can deezer find my artist if i haven´t even set it up yet?

 

please help me!!


Hi @Kawaii Kira could you please share the URL on Deezer of any of your songs in order to help you?
Thanks


Hey @Jaime.Deezer 
I can't connect to my deezer artist account either, even though my single was released over a week ago. Could you help me?
Thank you very much for your help

https://deezer.page.link/ZrswkqtzaLztxfak7


Did you try to claim the artist profile already @Yilmaz Project ?


Hey @Jaime.Deezer,

Yes, I did. Same situation as @Kawaii Kira (screenshot), I can't find my artist name or give my UPC.


Oh, but it actually worked with my deezer artist ID 🙏 Thanks for your time.


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