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Your account, favorites and playlists

everything related to your favorites, playlists, albums etc...

  • 844 Topics
  • 3,470 Replies
844 Topics
B
Runaway Baby
Broad12Runaway Baby
asked in Your account, favorites and playlists
Download tab not working

Hello, I am trying to access my downloaded playlists, albums and songs in the favourites tab and it says it is not available with a padlock showing the background.  I pay the monthly amount so not sure what is going on here if anyone can help? Thanks,Alex

1
Yula
Moderator
2 years ago
D
Runaway Baby
Daan SterenbergRunaway Baby
asked in Your account, favorites and playlists
downloaded music

I can no longer acces or view my downloads tracks, albums or playlists. 

1
Jaime.Deezer
Community Manager
2 years ago
N
Runaway Baby
nickynvRunaway Baby
asked in Your account, favorites and playlists
Mijn premium is weg

Beste, Vorige week verdachte handlingen ontdekt in mij account. Eerst kon ik zien dat er ingelegd was via een ander toestel en niet door mezelf. Plots Ben ik ook geen premium meer, maar free en kan mijn wachtwoord niet meer veranderen... Deze geeft steeds een fout melding... Ik betaal elke maand mijn deezer, dus dit kan het probleem al niet zijn... Zouden jullie dit even kunnen nagaan aub? Want mijn abonnement is wel betaald. Alvast bedankt en hopelijk spoedig antwoord! Mvg nicky

1
Jaime.Deezer
Community Manager
2 years ago
F
Runaway Baby
Frankie AsahdRunaway Baby
posted in Your account, favorites and playlists
I can't download songs anymore

Hi, it’s been a while that I can Download anymore songs.  When I download, the songs don’t stay like before. please can you fix it ?  thanks you 

5
F
Runaway Baby
2 years ago
O
Runaway Baby
Olena LytkinaRunaway Baby
asked in Your account, favorites and playlists
не проигрывает треки

Добрый день, последние три дня не проигрывается ни один трек с приложения. Интернет в порядке. Проверяла похожее приложение, работает. Но мне нравится Deezer. Я проживаю в Польше, сама с Украины. В чем может быть проблема? Что можно сделать?

3
Jaime.Deezer
Community Manager
2 years ago
S
Runaway Baby
Steveuk57Runaway Baby
posted in Your account, favorites and playlists
suddenly deezer wont let me play music downloaded or otherwise

 suddenly deezer wont let me play music downloaded or otherwise and started to say I have no linked devices

8
Yula
Moderator
2 years ago
D
Tiny Dancer
Damien MastersTiny Dancer
asked in Your account, favorites and playlists
downloads

For some reason i can no longer see any of my Downloaded Playlists. I can still play them, but can't see what i Downloaded.

1
Yula
Moderator
2 years ago
E
Runaway Baby
enomaoRunaway Baby
posted in Your account, favorites and playlists
album list shuffle

When you are on your album list have the option to make shuffle play for ex have a slider to go from 2 to 10. Like deezer from this list pick 8 random albums for me and shuffle. 

3
Yula
Moderator
2 years ago
A
Runaway Baby
Angelo VinciRunaway Baby
asked in Your account, favorites and playlists
Deezer default server

I'm trying to connect my mobile deezer, but the server answer that it's not possible to connect cause network problems.First time this problem. Perhaps the passage to new automatic setting subscription to € 10.99 from €9.99?Thank you 

2
A
Runaway Baby
2 years ago
E
Runaway Baby
Elettra76Runaway Baby
posted in Your account, favorites and playlists
Request for support

Dear Sirs , I would like to receive some support as I am not able to listen to my music, although I am connected. Could you please help ?Thank you Teresa     

2
E
Runaway Baby
2 years ago
P
Tiny Dancer
Pierre.SergentTiny Dancer
asked in Your account, favorites and playlists
probkeme de profil

Bonjour,Mon compte n'a pas pu s'ouvrir ce matin et je n l'ai pas pu avoir acces a mes playliste. Comment faire pour regler cette situation ? Merci pour votre aide. Cordialement. Pierre 

1
Yula
Moderator
2 years ago
Leon Hermans
Runaway Baby
Leon HermansRunaway Baby
asked in Your account, favorites and playlists
no Access to my playlist

 

2
Jaime.Deezer
Community Manager
2 years ago
M
Runaway Baby
moosterRunaway Baby
posted in Your account, favorites and playlists
Login page when i try to listen to music

I can't listen my songs anymore. When I enter Deezer, it exits and goes to a login page. Sometimes the login fails, and after a lot of effort I manage to get into my account. And after a while, deezer crashes and goes back to the login screen. Help (sorry for my bad english) 

3
A
2 years ago
M
Tiny Dancer
MelanieVanRemsburgTiny Dancer
asked in Your account, favorites and playlists
All my songs missing

Hi there. My app disappeared so I reloaded it. My deezer was paid on the required date but now when I go onto my deezer all my 884 songs are gone. No play lists no favorite tracks nothing zero. I have logged out logged in but nothing is bringing back my music. How do I rectify this please? 

1
Jaime.Deezer
Community Manager
2 years ago
J
Runaway Baby
JpmMucRunaway Baby
asked in Your account, favorites and playlists
Is Deezer hacked or unsecure?

I got a mail from “Deezer Security Team <securityteam@deezer.com>” with the title “Your privacy may be compromised” and this mail includes a link to download the real Deezer app, the link is “listen.deezer.com/ls/click?...”I would never click a link in a mail so why are you trying? As I’m using the Deezer beta app from Google Play Store, it seems that Deezer measures it’s own app as unsecure. 

8
A
Tiny Dancer
2 years ago
N
Tiny Dancer
NonastrobeTiny Dancer
asked in Your account, favorites and playlists
I’m not able to claim my artist profile

I have tried to claim my artist profile on Deezer multiple times, putting in the necessary information and all, but every time I submit I get the message, “Something went wrong with your artist request, please contact support”. Can someone help? My name is Nonastrobe and here is my profile on Deezer, https://deezer.page.link/g1b4d31EshDdnMiU7 thank you very much.

1
Yula
Moderator
2 years ago
S
Tiny Dancer
Stephanie SteenkampTiny Dancer
asked in Your account, favorites and playlists
Account challenges

Hi there, my children messed around with my account a while back. Thye are asking me to update payment details due to credit card expiring, but i am not able to change it. Not sure what my children did to the account, thye must uave changed some settings as i cant get into my original playlist as well. Please help!! Stephanie 

1
A
2 years ago
J
Tiny Dancer
Joshua AlexanderTiny Dancer
posted in Your account, favorites and playlists
I can't play my music

My music on my app are playing when I select them what's going on?  I'm a paying subscriber none of my music in my playlist doesn't want to play 

1
A
2 years ago
W
Runaway Baby
WiboRunaway Baby
posted in Your account, favorites and playlists
always the same songs in the same order

I left Deezer a couple of years ago because it couldn't remember where I stopped listening the day before, like the other music apps. Because of well documented reasons I left Spotify and came back to Deezer hoping the problem was solved.Unfortunately this isn't the case. EVERY single morning when I go to work and EVERY afternoon when I go home it starts all over again!I downloaded 1100 songs. Why won't you let me listen to them?I paid for a year. Is it possible to get my money back?If not, please fix! (I know I'm not the only one with this problem so don't start about more details and Dev's)

3
A
2 years ago
L
Tiny Dancer
louise.kruger199Tiny Dancer
asked in Your account, favorites and playlists
playlists and music gone ?

Deezer family paid March but all our music and playlists gone and when logged in it says we're on free Deezer ? Why ?

1
A
2 years ago
N
Tiny Dancer
Naeidy.Schulz.NTiny Dancer
posted in Your account, favorites and playlists
Add podcast episodes to user playlists

Add podcast episodes to user playlists Me gusta combinar música con mis episodios favoritos del momento en una playlist cada semana, eso lo hacía con Spotify, por favor me gustaría que esa opción estuviera en Deezer puesto que estoy provando Deezer premium pero si no se puede entenderé y regresaré a Spotify. 

0
N
Tiny Dancer
2 years ago
D
Tiny Dancer
DeezyTiny Dancer
asked in Your account, favorites and playlists
How to transfer from Deezer to other apps instead?

I got the music playlists set up, but how do I transfer them to another music app?

2
J
Tiny Dancer
2 years ago
I
Runaway Baby
IgorArnaut
posted in Your account, favorites and playlists
Default volume level is at half

Is there a reason why isn’t the default volume level on maximum?When I open Deezer (on Browser or App), the default volume level is set to 50%. I have to bring it to the maximum each time I open Deezer. I find this very stupid and counter-intuitive.

2
I
Runaway Baby
2 years ago
H
Runaway Baby
HumanoizRunaway Baby
asked in Your account, favorites and playlists
Why Deezer recommends me blocked tracks?

I started play special Monday tracks from Deezer and there are many tracks which I blocked before. Why it’s happens every time? Why that tracks adds to playlists? This’s not working. http://snap.ashampoo.com/M0MqeoqubKJB38SMVrkch6j4v7DUylXglfwPtHfusOVoNj3e2GgCep9zNdphOHnZ

5
O
Tiny Dancer
2 years ago
J
Runaway Baby
JAO1Runaway Baby
posted in Your account, favorites and playlists
Shuffle setting is reset

Every time I start deezer (windows, v5.30.200), the shuffle function is disabled. Why is that?

4
J
Runaway Baby
2 years ago
TERMS OF USE DEEZER COMMUNITY SITE