Hi, since at least a week or 2 already i can't use my deezer app and account. When i open the app i get the message 'niet mogelijk om de pagina te laden'. Can you please check this and help me to use my deezer app again.
I tried several tel nrs but i can't reach any servicedesk of deezer. Could you give me the right number please?
Thanks in advance
Best regards
Kathleen bekkers
Best answer by Johnathan.Deezer
View original
+6
Hi
Sorry about it.
Please try to delete the app, reset your phone and reinstall the app, that should resolve the issue. 👌🏼
Here you have all options to contact our Customer Care team.
Take care. ✌🏼
Hi Jonathan,
thanks for your answer.
What do you exactly mean with reset your phone?
+10
Hey
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
