Dear Sir or Madam,
I signed up from another country but I live in france. I want french radio recommondations.
I switched my country in account settings to France and the languag setting is france too.
Everything in the App is france but not radio. I still get local Radio shown from where I signed up but I am in france. I want french radio please.
Is there any way to fix this please ?
Best answer by Johnathan.Deezer
Hey
On that case our Customer Care team can check it better, but you are probably with your payments from the country were you have created the account.
When you change the country on your account you just change your recommended music, but you can’t change your radios because that is not worldwide. 😔
You have more details here and the link to contact our Customer Care is here.
Take care. ✌🏼
+6Hey
On that case our Customer Care team can check it better, but you are probably with your payments from the country were you have created the account.
When you change the country on your account you just change your recommended music, but you can’t change your radios because that is not worldwide. 😔
You have more details here and the link to contact our Customer Care is here.
Take care. ✌🏼
Thank you
I can listen to french radios without issues. I can find them in search and all.
But the Radio Tab on the left or in the app is recommending me only Radio stations from the country I signed up from.
On top of that there seems to be some inconsistency, since the Radio Tab on Apple CarPlay is recommending French Radios.
I just want the correct Radio recommendations based on the Country I set in settings.
+6Hi
Thank you for those details.
Our Customer Care team are checking all and they will help you from there. 🤗
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