The song that impacted you the most -THE THREAD 🔉
Acabo de pagar la suscripción Premium y ya se reflejó en mi estado de cuenta. Sin embargo en la app me sigue apareciendo que tengo la versión "free".
Can I take my paid subscription as well as my account to a different country (live in Germany need to take it to the usa) when I move?
Hello my artist name is Montyy the link for my first release is https://deezer.page.link/UEBAvChqHHFkyumK6it was released under somebody else’s profile! Please help me fix this!
Ik wil graag mijn rekeningnummer wijzigen
Why can't I listen to my playlists on deezer on smart tv (free version), but I can do it on my phone. Same account.
My latest invoice charged me with 10 usd instead of 45 EGP, and I need a clear reply for that unacceptable behavior
HelloYou charge me a subcription 2 months if I unsubscribed.Plese investiage what is the problem and refund me money. And also stop charging me in the futureThanks in advance
Made payment last week my account profile hasn't updated from free😭😭
Dear all, Yesterday I subscribed for a abonnement Deezer premium and the first 3 months are free. Now we realised that my wife cannot listen on the same time as I do (sorry). Can we change our abonnement from Deezer premium tot Deezer family?Hope te hear from you
I updated my card payment details but it keeps failing.
It's been about 2 months now or so that it will not accept any card, I've tried THREE different ones. I've already contacted my banks, both of them, and they don't even see an attempt which would mean it's a problem on your end so please save both of our time and don't tell me that excuse. I've been a loyal Deezer customer for many many years and have spent hours creating my personal playlists and would like to continue to enjoy you're service and not have to go to another streaming service but if you do not want to take my money, you may be forcing me to... A little back story of what I believe .at be the problem is that previously, it was paid through my cel phone provider for the longest time but then, when there was an issue earlier this year, I canceled it that way and began paying for it on my own. Later, the card I had on file was replaced due to theft and for some reason, my cel phone provider reactivated it again on their end but it would still ask me for payment so would not
I can't find the song "All in my head" from the artist Hallman.Is there a possibility for you to add this song in Deezer?Thanks
I've activated deezer family at my mobile operator a1, but now I have problem to change my payment method. The operator told me that the only way to do it is to make a new account at Deezer. Are there other options?
I noticed lately that deezer has not been keep track of what i Listen to accurately. My October Monthly playlist appears to be a combo of September 22 through october 14. As I have only been listening to new releases and the weeknd. None of october new releases are on the playlist. Not even the pre-released singles.
Hello. I paid my Deezer premium subscription on the 24th octoberMy subscription has been canceled? It has changed from premium to the free service. This is not my first issue with Deezer. Please advise me as to what has happened and my compensation please. Thank you
Why has my subscription gone up to £14.99
Good afternoon, this morning my subscription ran out and I promptly paid the £11.99 to carry it on. This has not updated on the deezer app all day and I am only able to listen to my music as a free user. Is there anyway this can get sorted please? Kind regards
Hello thereI cancelled my Deezer subscription at the end of July. I have just noticed that the monthly subscription fee is still being taken from my account! Could you please arrange a refund of the erroneous payments and for the payments to stop? Many thanks Alexis Warren
I had 2 emails from deezer asking me to pay $26 in november to renew my yearly subscription. Today, I got another email, but the price is $99. What happened?
I'd like to have my payment day changed to the 25th every month, is it possible? Regards
Goede middag ik heb een probleem met mijn deezer.Als ik de qpp open is er niks aan de hand, maar zodat ik wat wil afspelen loopt het alleen maar vast. Ook als ik wofo heb maakt niet uit het loopt steeds vast. Ik vond deezer een hele goeie app voor muziek. Dit is dan natuurlijk heel zonde. Ik betaal er wel voor dus zouden jullie hier war aan willen doen of mij kunnen helpen
Hi,So, I've been paying $26 a year on a very nice deal from Deezer. I would love to get some of my friends on Deezer too but gifts start on $33 per 3 months or $110 per year. That's 300% more... It's insane.Why is this?
Hi, A friend exchanged gift cards in a cocacola promotion, he uses spotify, so I used the cards. Everything OK: Until I reported a bug I found in Android Auto. Kaltum, from support, decided it was the best to reset my account, and force me to change the pass and unlink fb and gmail and now all the gift cards are gone from the account. I am hoping there is another support agent in this company, because I could not be bother waiting a day per message.I find annoying that I have to engage on all this issues, just for reporting a bug. What happened to the gift cards?
Hello, I have an old account, but I can not get a free subscription. Or I just don't understand how to do it. Help.
Hello. I paid for a monthly subscription on 10/14/2022, then I thought about it and paid another annual subscription on 10/20/2022. Tell me, will the remaining 24 days be added to the subscription year?
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