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One Hit Wonder
October 27, 2022
Answered

subscription

  • October 27, 2022
  • 1 reply
  • 51 views

Why has my subscription gone up to £14.99

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    Best answer by Jaime.Deezer

    Hi @antday1908 it seems that you are subscribed via Apple.
    Whenever a subscription is made through the App Store, the price you pay is comprised of our subscription price, local taxes and Apple’s commission. As a result, the subscription price for users via the App Store is slightly higher than subscribing directly to Deezer.
    If you want to subscribe through Deezer directly, cancel your subscription on your iPhone, iPad, or iPod touch by doing as follows:

    • Go to Settings > iTunes & App Store
    • Tap your Apple ID at the top of the screen
    • Tap View Apple ID. You might need to sign in or use Touch ID.
    • Tap Subscriptions > Deezer
    • Tap Cancel Subscription

    When your Deezer account reverts to free (you’ll get ads), subscribe again to Deezer Premium but via dzr.fm/offersPremium on the web browser of a PC/Mac.

    Don’t worry! You won’t lose your playlists and favourites!

    1 reply

    Jaime.Deezer
    Community Manager
    Community Manager
    October 30, 2022

    Hi @antday1908 it seems that you are subscribed via Apple.
    Whenever a subscription is made through the App Store, the price you pay is comprised of our subscription price, local taxes and Apple’s commission. As a result, the subscription price for users via the App Store is slightly higher than subscribing directly to Deezer.
    If you want to subscribe through Deezer directly, cancel your subscription on your iPhone, iPad, or iPod touch by doing as follows:

    • Go to Settings > iTunes & App Store
    • Tap your Apple ID at the top of the screen
    • Tap View Apple ID. You might need to sign in or use Touch ID.
    • Tap Subscriptions > Deezer
    • Tap Cancel Subscription

    When your Deezer account reverts to free (you’ll get ads), subscribe again to Deezer Premium but via dzr.fm/offersPremium on the web browser of a PC/Mac.

    Don’t worry! You won’t lose your playlists and favourites!