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Payment

  • 4 November 2022
  • 1 reply
  • 18 views

I updated my card payment details but it keeps failing. 

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Best answer by Jaime. 4 November 2022, 15:34

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Userlevel 7
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Hello @shirlaine.shekupe I am sorry to hear that.
I would recommend to wait until your current subscription ends and once it is on Free again, login to your account from a PC or Mac via www.deezer.com/offers and subscribe again with your new card.
If the problem persists, please contact our Deezer Support Team and one of our agents will be able to help.
Thanks :)