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One Hit Wonder
nledesma
One Hit Wonder
Nov 7, 2026 7:08 PM UTC
Question

Yamaha problems

I have a Yamaha R-N402 connected to the internet via cable. I play music from the Yamaha MusicCast app, but for the past few days, playback stops after the third song of a playlist. I've cleared the cache in both apps, but that didn't solve the problem. Do you know what the issue could be or what else I can do?
 

1 reply

Jaime.Deezer
Community Manager
Jaime.Deezer
Community Manager
Nov 11, 2026 10:23 AM UTC

I am sorry to hear you're experiencing interruptions while streaming Deezer on your Yamaha MusicCast device.

Could you please try the following steps?

  1. Power cycle your MusicCast device – Unplug it completely from the power outlet, wait 30 seconds, then plug it back in.
  2. Check your internet connection – Make sure your MusicCast device is connected to a stable Wi-Fi network.
  3. Update your Yamaha MusicCast firmware – Ensure your device is running the latest firmware version available.
  4. Try lowering the audio streaming quality – In the Deezer app, go to Settings → Audio Settings → Streaming to devices and select a lower quality to reduce potential buffering.
  5. Clear the Deezer cache – Go to Settings → Account Settings → SmartCache and clear it, then restart the app.

If the issue persists after trying all of the above, please let us know and we'll escalate your case for further investigation.

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