Error: requested content is not loading/fail to load content

Hello @Hugo's, can you let us know which device it is, what is the version of Android and what is the version of the Deezer application?

Thank you for the feedback 

It's only affecting certain tracks and the whole track sounds like it's on fast forward.

Exaples are Oasis "Roll With It" and "Some Might Say" but none of the others from the album (What's The Story) Morning Glory (Remastered). 

Tried clearing all downloads, reducing the cache to 32mb, and changing the sound quality but it's still the same. I'm using a Samsung Galaxy Note 9.

Help please! 

@Kevin Deezer i don`t use offline mode, i used to listen my playlists form the app (over the net), i cleared cache, my app is up to date, all of my songs from all of my playlists are grey (like they are not available) and i keep getting songs form a mix playlist, like i said before my playlist work fine form my desktop in browser

Hi there @ChrisPP 

Please follow the troubleshooting mentioned in this topic and let us know if the issue persists 

Hi @zappatto it could be that's happening because the distributors have removed the content from your country. For more info, please see here 

@Rudi I get the rights for their songs but i don`t get why same playlist is ok on pc and not on mobile since i use same IPS on mobile and land data connection and i don`t use vpns of tor or any other ip masking stuff

Hangi şarkıyı açmak istesem bu hatayı alıyorum

İndirmediğim şarkıları açmak istiyince böyle oluyor

Hi again @zappatto 

Thanks for coming back and for your patience. Some tracks have limitations when it comes to the platform too. Please use the topic mentioned above to request them 

Hey @alper1328 

Thank you for reaching out. Apologies for my reply in English - Turkey isn't supported in the community at the moment, only with our customer support team here.

Please see above for more help 

I find it very unprofessional that you said that we have to follow these steps to solve the problems of loading the songs. I have used Spotify, Youtube Music, Tidal and believe me that DEEZER is the only one in which the delay in loading music happens a LOT of times. I gave up DEEZER once for the same reason and went to TIDAL, where I use MASTER which is the superior quality to flac and yet ALMOST never takes long to load the songs. Therefore, or it is a problem of the application or your servers, but do not give patching solutions that would also have to be done several times a day. I hope they give a solution to this which is the ONLY bad thing about DEEZER, since I love the application, and how they organize the music and the listings, as well as the new music that they offer according to tastes, which is very accurate.

Cheers

Hello,

I don`t get it, all of the sudden none of my 300+ songs from my playlist are not available on mobile? that`s weird. I quit, no point in getting angry over this, gl with it and maybe i`ll try it again some time in the future.

BR,