Error: requested content is not loading/fail to load content

Periodically, when I try to play a track (with most of Flow), an error “The requested content does not load” flies. I have a subscription.

Периодически при попытки воизпроизвести трек(с большинством из Flow) вылетает ошибка “Запрошенный контент не загружается”. Подписка у меня оформлена.

Hello @fenixrus61, what kind of subscription do you have? And on which device do you have this issue?

Have a nice week 

I am subscribed to Deezer Premium. I using Xiaomi mi max 3, MIUI 11.0.7, Android 9.

Hi @fenixrus61, can you try the troubleshooting steps above? Don’t forget to clear the cache, that’s important. Let me know how it goes.

Cheers 

Hello,

For the past 3 days every time i open the app on android and try to play my playlists i always get a mix playlist. From website (on desktop) the playlist works fine.

Any idea about the cause?

Thank toy.

I lately notice a lot of problems with Deezer. When I choose a song it happens more than once that it stops. I receive the message that it is loading. I have to choose then another song in the hope that it doesn't stop again…

Hello @beke @zappatto, could you try the troubleshooting steps shown above? Don’t forget if you own an Android to clear the cache.

Let me know if it helps 

Have you guys solved this problem? Please see attached print screen

I have a pocophone f1

Let me know 

Hello @hugaaao, have you tried the troubleshooting steps shown in the diagram pinned to this topic?

Cheers 

Hello, I have an Android device and I have this problem of unending loading. I cleared my cache but it still didn't work. Unfortunately my phone already had deezer on it when I got it so now it doesn't want me to uninstall it. What would you suggest I do?