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Do you need help with Deezer on you iOS device? Ask your questions here!

  • 314 Topics
  • 1,400 Replies
315 Topics
keribillen
Runaway Baby
keribillenRunaway Baby
asked in iOS
Order of my favourite playlists

Hello I cannot find a way of fixing the order of my playlists. See screenshot. I tried A-Z ordering and what you see in the screenshots is the result. Clearly not correct. I have 145 playlists. The screenscrape shows the first 17. After this the ordering looks fine. I have this problem with the apps on my phone and Mac. I’ve tried replacing the incorrectly ordered playlists with new ones having the same names, but the same problem occurred. Not the most important problem in the World but it would be nice to fix it. Anyone seen this problem before? Anyone know how to fix it? Thanks.

687
Nina Nebo
Deezer Legend
C
Tiny Dancer
CarNaplesTiny Dancer
asked in iOS
find song

How do I download Celin Dion's song “Ammore Annasciuto” ? That she sang in Las Vegas

111
Nina Nebo
Deezer Legend
M
Runaway Baby
MorlacchimaxRunaway Baby
asked in iOS
download songs on more than one mobile phone

Hello, need your help please. My Deezer account is used inside tge family bu a couple of mobile phone. I have my playlist and imported on my phone. My daughter has 20 playlists and downloaded all of them inside her phone. how can I avoid to see all these playlists downloaded to my mobile phone as well? To avoid consume internal storage. Thanks in advance.

427
Leonídia.Deezer
Alien SuperStar
T
Runaway Baby
ThomastheuwkensRunaway Baby
asked in iOS
odido

Odido kan ik niet koppelen

592
awesomemac
Deezer Legend
H
Runaway Baby
HannesStockingerRunaway Baby
posted in iOS
Homepod problem iOs 17.3

Hi, since Apple has been realising the HomePod iOS version 17.3 last week, Siri is basically not working any longer with Deezer. Interestingly, but not surprisingly, Apple Music works now much better with Siri. I highly recommend that you give a hard pressure on Apple to fix this and release asap a NEW IOS VERSION. Anyway, on the iPhones Siri with Deezer still works fine. Thus, it should not be a problem for Apple, if they want.Best wishes Hannes Stockinger

982
R
Tiny Dancer
A
Runaway Baby
Adonis RedRunaway Baby
asked in iOS
problem on the song you’re losing me by Taylor swift

Hi, Recently i’ve listened to the song You’re losing me (From the Vault) by Taylor Swift. And i noticed that from 1’38 to 2’41, the music just speed up and it’s just a total mess. I don’t know if it is only related to me, maybe i did something wrong, or if it is just a bug from by phone or anything. Anyway if you have an idea/already faced this problem, i’m all ears (cause i love this song and it is too bad that i can’t listen to it anymore T-T) thanks !

1758
A
Runaway Baby
M
Runaway Baby
mauricevanmeursRunaway Baby
asked in iOS
ver

Mijn familieleden kunnen niet meer inloggen om in hún bibliotheek muziek te luisteren. Zij staan op mijn familieaccount

142
Leonídia.Deezer
Alien SuperStar
J
Tiny Dancer
Jarnek66Tiny Dancer
asked in iOS
payment

The payment was 23,99 złoty per month, but the price has changed after logging in 28,99 złoty. I don’t know why

191
Nina Nebo
Deezer Legend
B
Tiny Dancer
BorysovichTiny Dancer
asked in iOS
Your app keeps crashing! It keeps shutting down! It plays and then shuts down! Do something about it already! Why do I have to pay money?! I can't listen to my favorite music!!!

Your app keeps crashing! It keeps shutting down! It plays and then shuts down! Do something about it already! Why do I have to pay money?! I can't listen to my favorite music!!!

792
C
Tiny Dancer
T
Runaway Baby
Tervel1337Runaway Baby
asked in iOS
Trouble playing music using Deezer Connect.

When using Deezer Connect on my iOS device, it only works if I am messing around with whatever the last selected track was before actually connecting to my web client using Deezer Connect. During that period, I’m able to adjust the volume, pause/start the given track and even skip to the next track from the playlist (or album), but the second I try loading anything manually, so say I look a track up or play one from the home screen, it will get stuck loading it indefinitely and it eventually enters this bugged state where it sort of displays the new track as loaded but it lacks the actual background color it should have and using the controls from Deezer Connect just results in the last actually functional track (as in, the track that was selected before using Deezer Connect for example) playing on my web client. I tried using a different web client and have also tried reinstalling the Deezer app on my phone. Not only that but I switched between my home network, 4G and 5G… can you gues

771
Leonídia.Deezer
Alien SuperStar
A
Runaway Baby
Andrés RivasRunaway Baby
posted in iOS
Queue layout has been broken on iPadOS for over a month

It’s been over a month since the queue layout is broken on iPadOS, at first, the right panel is not visible and the album artwork is misaligned, then when you rotate the iPad to portrait and back to landscape it shows correctly, same thing every time. Is this only happening to me?? Seems odd that this would go unsolved for such a long time, it used to work fine in the old UI. First state when you tap the song name, artwork misaligned and no right panel. After rotating screen to portrait and back to landscape it gets fixed. If you quit the app the same thing happens again.

271
Leonídia.Deezer
Alien SuperStar
K
Tiny Dancer
KKotlingTiny Dancer
asked in iOS
iPhone 11 Pro random crashes

Longtime deezer premium subscriber. This issue has been bugging me for a very long time one year or so and after reading some steps I’ve troubleshooted it in many ways. I have iPhone 11 Pro now (had the same issue on iPhone Xs). This happens very randomly but very frequently as well, whenever I play my music from favorites (this is my default listening habit) it crashes without any error or whatsoever. Most of the time this happens during the first/third song after I launch the app. As I observe after I pass let’s say 4-5 songs the app is much less likely to randomly crash. But if it does crashes on the first song the app, most of the time I have to relaunch the app and start listening, app is still going to crash most probably. One remedy that works 60% of the time is when I launch the app, start listening and then never lock the screen for the first few songs, but then again there are instances it crashes in these situations too. Solution would be nice for this, because it’s extremel

921
GropplerZorn
Deezer Legend
R
Runaway Baby
RockthorneRunaway Baby
posted in iOS
Songs not appearing in ‘the centre’

Listening on my iPad. when listening to an album, often songs will now not show in the middle of the screen but instead only half of the song is displayed. Therefore not able to access lyrics etc.. If I try to pull the song to the middle of screen it’s just skips to the next song. not a massive problem from a listener perspective. But still annoying and it never used to happen. Assume it’s just a bug that will hopefully be fixed soon.

81
awesomemac
Deezer Legend
N
Runaway Baby
nassar aliRunaway Baby
asked in iOS
music transfer

I am trying to transfer my favourites from a YouTube using tune my music but it doesn’t work or transfer my music. I am a Uk premium member. Is this function not available to uk members?

814
awesomemac
Deezer Legend
M
Runaway Baby
Matt de AvilaRunaway Baby
asked in iOS
not showing on iphone lock screen

The app doesn’t show anything on iPhone Lock Screen when it’s playing

743
awesomemac
Deezer Legend
Mr. Jahrami
Lover
Mr. JahramiLover
asked in iOS
Issue with Deezer Flow Wheel and Chill Genre

Hey everyone, I wanted to bring up an issue I've been having with Deezer. I've been using it for a while now and I'm really enjoying it, but recently I've run into some trouble with the Flow Wheel and specifically the Chill genre. Whenever I try to play Chill music from the Flow Wheel, it keeps showing me the message "No Music Yet" or sometimes "Oops, the requested content is not loading." It's pretty frustrating since I love listening to chill music, but it's just not working when I try to start it from the Flow Wheel. I'd really appreciate any help or advice on how to fix this problem. Thanks a bunch!

442
awesomemac
Deezer Legend
R
Tiny Dancer
RobertScharschmidtTiny Dancer
posted in iOS
songs grayed out

my daughter can't use her Deezer because Deezer doesn't seem to be connected or blocked. The current status: all titles are grayed out, when you tap on it the message “could not be loaded” appears. If I log into your profile from another device, everything works without any problems. If she dials into my profile from her phone, my titles are all gray and cannot be selected. The app has already been reinstalled, the phone has been replaced (not for this reason) and all settings have been transferred. I have already checked all the obvious settings. The parental control settings and restrictions have also been completely deactivated. What exactly is Deezer suddenly blocking?

1001
Leonídia.Deezer
Alien SuperStar
J
Runaway Baby
JohnLRunaway Baby
asked in iOS
downloads not working

Can anyone help? The download function on the iPhone apple, is this because of the latest update?

1635
awesomemac
Deezer Legend
N
Tiny Dancer
Niek van de ZandeTiny Dancer
posted in iOS
App is way to glitchy

App is glitchy as fuck since new update. Please fix this asap, or I will switch to Spotify! The frequency of the music stopping, not loading or crashing of the whole application is unacceptable for a paid service app!

432
GropplerZorn
Deezer Legend
C
Runaway Baby
CorakiRunaway Baby
posted in iOS
Deezer web player broken with Google Chrome 46.0.x (ready event not firing)?

I've just updated to the latest Google Chrome dev channel (46.0.2467.2 dev 64-bit) on OS X 10.10.4 and discovered the Deezer player no longer works either on the main deezer.com site, their API docs or my test app that uses the API It seems the player ready event is not longer firing. Any workarounds or is it a case of waiting for Deezer to update their player code?

461
C
Runaway Baby
H
Runaway Baby
HL RillhRunaway Baby
posted in iOS
MYDeezeryear dosent work

Mydeezeryear literaly doesn’t work for me: it plays 2 song’s extracts and it stops after 2mn

546
Leonídia.Deezer
Alien SuperStar
K
Tiny Dancer
kukla_1234Tiny Dancer
posted in iOS
Problem with "my deezer year"

Hello! I have a problem with my “Deezer year 2023”, it shows artistic that isn’t mine

723
Leonídia.Deezer
Alien SuperStar
O
Tiny Dancer
Ognjen StojićTiny Dancer
posted in iOS
deezer search

…

211
Nina Nebo
Deezer Legend
V
Runaway Baby
VeroshihRunaway Baby
posted in iOS
All artists not showing Discography section, no albums shows up.

I'm the new user. In my iPhone 13 (ios 17.1.2), all artists not showing Discography section, no albums shows up. But the article 4 months ago said that the problem would be corrected!? "In the Beta 9.44 version, the situation has already been resolved and the display of all content appears.In the normal version the resolution of the problem will be available from the 24th to the 25th of July."

544
V
Runaway Baby
P
Runaway Baby
PlanetboppRunaway Baby
asked in iOS
Deezer Connect broken again

Using a Mac mini connected to my Hi-Fi system running Deezer 5.30.590 (5.3.590.173) and an iPad running Deezer 9.44.0 (9.44.0.3) to select songs using Deezer Connect. When I first set this all up it worked for several months. Then suddenly the iPad Deezer app could no longer find the Mac mini when I would activate Deezer connect. I reinstalled and updated many times and a few weeks ago it started working again. Occasionally I would lose the connection and have to uninstall the iPad app and reinstall just to find the Mac mini. But this time even that is not working. I think this needs to be a priority for Deezer because users are inclined to want HD and that requires a direct connection between a streaming pc and the Hi-Fi system, and obviously users will want to be able to control that streaming pc from the listening position. Is there any work on this or time available to take a look at it?

40615
P
Runaway Baby

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