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One Hit Wonder
September 1, 2024
Answered

home page not loading

  • September 1, 2024
  • 1 reply
  • 53 views

Hi, I recently downloaded deezer and was pretty happy but the home page is not loading for me at all anymore. It says i’m not connected to the internet but i clearly am, since the explore page works fine and downloads go through seamlessly. I also tried deleting, reinstalling, restarting my phone, pretty much everything and it doesn’t go away. I’m on a iphone 14 pro max. Any help is much appreciated <3

    Best answer by Nina Nebo

     

    Hi @tomllr !

    Maybe you need Reset you WiFi 

    here is screenshot from Deezer Help center

     

     

    or contact Deezer Support / Chat

    https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057789

    1 reply

    Nina Nebo
    Superuser
    Nina NeboAnswer
    Superuser
    September 1, 2024

     

    Hi @tomllr !

    Maybe you need Reset you WiFi 

    here is screenshot from Deezer Help center

     

     

    or contact Deezer Support / Chat

    https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057789

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