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Max_x57
Hitmaker
Hitmaker
December 20, 2017
Live

Deezer Family and HiFi subscription

  • December 20, 2017
  • 398 replies
  • 10293 views
it would be nice to have more then 1 user in hifi acount .
i use iphone and android and cant listen to music in both at the same time.
i think adding at least one more user would be a good thing .

what do you think?🎼
Pinned Reply By Rudi

We're currently testing this new exciting subscription offer in a few countries, for existing Deezer HiFi users!

Stay tuned for more info very soon :grin:

398 replies

Rafael.
Ultimate Superstar
Ultimate Superstar
December 15, 2017
Hi @FamilyHunter , our HiFi plan works really well with B&O sound systems, but to listen to the songs in in Flac quality you would have to switch to the HiFi subscription and give up of the Family one. You still can use the Family account on your B&O sound system, but only the master profile. Also, the sound will be in High Quality, not Flac. 😉
Max_x57
Hitmaker
Max_x57Author
Hitmaker
December 20, 2017
or if we could listen to the same song on two phones or same song on the speaker and phone at the same time
New to Deezer but in love with it
Guitar Hero
December 21, 2017
I'm on the 30-day Trial of HiFi; have Premium+ just for me.

If I add my family to this plan, how much would it be? How to sign up for it without LOSING Hi-Fi for me?
Guitar Hero
December 21, 2017
I want this SO much!!!I have emailed support about this last year.

20-Dec-1016
Deezer Reply:
---------------------------
Unfortunately it is not posible to in Sonos , Because Family is not a multi-account offer, but a multi-profile one: with a single Deezer account (login /pwd) you can create and use different profiles, each of them independent of the other.
It would require from our Sonos a specific implementation that is outside the classic scope of the integration of our service.
Have a musical day
---------------------------

This was a year ago so times might have moved on.

There is another thread here also Do they need merging?
https://en.deezercommunity.com/troubleshooting-and-tips-4/switch-familily-acount-with-sonos-1425
Max_x57
Hitmaker
Max_x57Author
Hitmaker
December 22, 2017
https://en.deezercommunity.com/ideas/899

you cant but you can vote here
New to Deezer but in love with it
Max_x57
Hitmaker
Max_x57Author
Hitmaker
December 24, 2017
vote here https://en.deezercommunity.com/got-an-idea-9/hifi-more-users-in-hifi-3990
New to Deezer but in love with it
Roadie
December 26, 2017
You can, but you are not able to switch profiles on the Sonos system. :)
Any idea if and when this will be implemented? I have the same issue. Thanks!
Roadie
December 31, 2017
Is it possible to switch family accounts through the sonos app.
I hold the master account and my family would rather use their own profiles when playing sonos

thanks
Rafael.
Ultimate Superstar
Ultimate Superstar
December 31, 2017
Hi @Mike Callaghan , not possible to switch profiles on Sonos, I'm afraid 🙂
Roadie
January 4, 2018
YES This is a necessity for many of us who want lossless streaming not limited to a single user. Either create an additional user support to existing HiFi or add a HiFi - Family upgrade! Many people will support this.