Features & Feedback

Everything about the various features on Deezer and how they work: playlists, your Flow, ...

  • 639 Topics
  • 4,031 Replies

639 Topics

T
TykesoundsGroupie
asked in Features & Feedback

MP3s aren't uploading

I've followed the instructions to upload MP3s to my music collection on Deezer using my PC and it's not working. This seems like a clunky way to do this anyway. Is there some reason Deezer can't just recognise and play MP3s already on my phone? Google's Play Music app does that, so I don't understand why Deezer can't be modified to do likewise. But, for now, the instructions for uploading MP3s aren't working for me, so any help would be greatly appreciated. Thanks, Ray

11
C
1 month ago
Rudi
Community Manager
RudiThe Godfather
published in Features & Feedback

Windows/Mac Deezer Desktop/Web App - Feedback for improvementsFeedback

 Our Desktop/Web app can improve, and we need your help This is the space for all those improvement calls you kindly make to us when looking at how to make our desktop and web apps better platforms.What should I post here? if the app needs User Interface or User Experience (UI/UX) enhancements, let us know if the app should be compatible with certain devices or audio outputs, we're with you if there's a cool integration we should consider, shout out and if any feature is missing, don't forget to mentionThis topic is intended for version 4.20.0 and above, and for our browser version 

4999261
J
1 month ago
dgoorevitch
dgoorevitchSmash hit
posted in Features & Feedback

Search engine must cross-reference composers

Monteverdi was a great composer. But when I want to listen and type Monteverdi in the search bar I only get "Monteverdi Choir." You must fix your search engine to cross-reference composers. When I type in "Monteverdi," I should see everything Monteverdi ever wrote. No one can remember who played what piece by Monteverdi and there are new albums and artists playing that music all the time. It is literally impossible to know who they are.This search engine must be fixed.

4
dgoorevitch
1 month ago
J
johnatcanarycards
posted in Features & Feedback

Deezer is Too Expensive

More expensive than Netflix, Amazon and I am sure, many others. I would consider a one off payment of under 50 Euros - not an annual subscription or a monthly subscription of less than 5 Euros. Otherwise, forget it. You may have 56 million tracks but you don't have everything I want. The irritatingly loud Deezer promo ad only serves to irritate me and means I don't use the app as often as I otherwise might.

10
jirikovoego
1 month ago
S
shakesmcfaddenOne hit wonder
asked in Features & Feedback

Repetitive "Shuffle my music" // keeps playing the same songs

I used to use FLOW all the time, but it played the same music over and over, sometimes one song would play twice in 15 minutes. When I recently discovered "Shuffle My Music" I was happy because I could see what was going to be played and it wouldn't repeat anything (at least not for the 50 songs of the playlist). However, "Shuffle My Music" still suffers from issues FLOW had, namely only playing one or two specific songs from favourite artists and playing the same songs every time. If I pressed "Shuffle My Music" multiple times you can be sure that 80% of the songs in any playlist would be in every other playlist. So, my question: how do I fix My Music? How do I get FLOW or "Shuffle My Music" to have variety? How do I get more than [b][i]one[/i][/b] song from an artist (no matter how many albums and songs they may have) to play?

145
I
1 month ago
A
AnastasiapNew member
asked in Features & Feedback

unable to listen to explicit album

HelloI can not listen to 8 out of the 10 tracks on the Cradle of Filth album "Bitter Suites to Succubi". 2 of the songs can be played as they are also included in other albums. These 8 songs are marked as explicit and the 2 that playa aren't. I have checked the settings for explicit content and it's off. My date of birth also shows I am an adult.Please help, I have a premium subscription.Thanks 

1
dee_dirk
Deezer Legend
1 month ago
M
Maximus KrivenkoGroupie
posted in Features & Feedback

Other artists have my music

Hello, I have a few problems. My name is Maximus, I was created as an artist on Deezer, not Maximus, but Maximus, Freddy, I need to leave only Maximus, how can I fix it?The second problem is that other artists have my music How can I transfer my music to my artist's page ?Here is my page; https://creators.deezer.com/analytic/viewthis is my music on someone else's pageshttps://deezer.page.link/NZ1HKuhsmXZnuEU6Ahttps://deezer.page.link/CraS1WBDyQL9cqKz6Thank you.With respect.

2
M
1 month ago
R
RetrogradeGroupie
posted in Features & Feedback

The college / student plan is age discriminate

The college / student plan is very age discriminate. i’m 46 and in a very well-known university.  NO other streaming services has age restrictions on their student plans at all. All they require is a valid college email address and check for active status.   This is pretty sad because i’d love to switch to Deezer because of ethical concerns with Spotify, even though Deezer costs more.   I’m sure this post will never be seen or read.

1
Yula
Community Manager
1 month ago
E
EricEricEricNew member
asked in Features & Feedback

loop one track: keep ON when selecting next track

Hi,Here is my use case:  when I discover an artist, an album, a playlist, I loooooove to listen to the track many times, until I can really feel it, and decide if I really like it or not. Then I listen to the next one many times, and repeat… So, on my phone, I have to click next song (very easy, even on a locked phone) but then have to unlock phone, set loop one track ON again (when I don’t forget), all the times… Very cumbersome.  And here is what I think: someone who listens to one track on repeat and wants to stop can easily set it off manually (instead of automatically now by simply pressing “next track”) BUT someone like me who wants to listen to all tracks on repeat has to to set it manually all the times. Very inconvenient… So….. are you guys convinced this is a nice feature to implement ? Best!E.

1
Yula
Community Manager
1 month ago
A
andresdelnortehChart topper
posted in Features & Feedback

Absolutely desperate for an album list view

We desperately need a list view option for viewing albums. It’s virtually impossible to peruse albums because it’s so slow and cumbersome. 

1
Yula
Community Manager
1 month ago
P
paixãoNew member
posted in Features & Feedback

Shuffle should play other songs

When listening to a playlist, if you clicked shuffle multiple times, it should play a different song with a different queue order.

1
Yula
Community Manager
1 month ago
J
jcauacjNew member
asked in Features & Feedback

2000 albums limit

I’m about to reach the limit of 2000 albums, It will be great if you can increase the limit. As I would not like to exclude or remove my favourite music.

1
Freezer
1 month ago
dee_dirk
Deezer Legend
dee_dirkDeezer 'Flow-Master' Legend
posted in Features & Feedback

RIP "360 app by deezer" :-(

I was shocked to find out today that the time for the 360 app by deezer has apparently already come: I am deeply saddened…And yes, I never liked the 360 app. It was like the evil twin I never had.And yet it all makes me sad…  

2
Alfredo.
Moderator
1 month ago
D
Dickon.MichaelRoadie
asked in Features & Feedback

Hi-Fi

Hello, I have used Deezer premium since 2018 yet I cannot access 360 by Deezer and I also don't have Hifi option in the Deezer app. 

1
bluezzbastardzz
Deezer Legend
1 month ago
A
Anne MaclellanOne hit wonder
asked in Features & Feedback

deezer with toyota camry & android auto

I will be getting a new Toyota Camry shortly. Does Deezer work with Android Auto on this car  (I have a Samsung S20 phone? 

10
T
1 month ago
T
techbideGroupie
posted in Features & Feedback

Is the Deezer HiFi still available?

Then, with hi-res still yet to appear on the platform in 2020, Deezer partnered with Sony and started offering 360 Reality Audio streaming to subscribers to its HiFi tier. Now here we are in 2022 and 16-bit/44.1kHz FLAC files (ie. CD quality) is still the pinnacle of Deezer's HiFi offering.Check: Business insurance

1
Alfredo.
Moderator
1 month ago
I
isabellaaaaaRoadie
asked in Features & Feedback

my september top?

It's already October 3rd, and since my summer top dropped on the 6th of August, will my September top also drop on the 6th?

3
dee_dirk
Deezer Legend
1 month ago
Z
zebra29Groupie
posted in Features & Feedback

Why always live version of a song

When searching for a song on Sonos or Google Auto, Deezer always defaults to a live version if it exists.  How can I disable or discourage this behaviour?

12
M
1 month ago
S
StefanL38Groupie
asked in Features & Feedback

can somebody write the NAMES of the days and the time when the chat is REALLY online?

Hello Everybody, Deezer itself recommends using the chat-support. So I tried it on Saturday 9:45 UTC.But this ultra-dumb chatbot was just answering Our supporters are currently offline The Chat-Bot did NOT write about the onlinetimes.Can somebody write the name of the days and the times when the Support-Chat is really online?I mean this wayMonday to Friday HH:MM to HH:MMSaturday HH:MM to HH:MMSunday HH:MM to HH:MM thank you very much in advancebest regards Stefan

3
Jaime.
Community Manager
1 month ago
S
Suzanne MeiklejohnGroupie
asked in Features & Feedback

Podcasts on Fitbit Sense

Hihow do I listen to Deezer podcasts on my Fitbit Sense? I have added podcasts to my favourites on my Deezer app, and tried downloading episodes, but nothing is registering on my Fitbit. Both the Fitbit and the Deezer websites say that it is possible to listen to podcasts via Deezer on a Fitbit Sense, so please can you explain how to do this?I subscribed to Deezer Premium and bought a new Fitbit especially for this purpose, so please help.thanks.Suzanne  

1
Jaime.
Community Manager
1 month ago
S
StyloGroupie
asked in Features & Feedback

stop holiday music in Flow!!

Hi, is there a way to stop holiday (Christmas) music from penetrating my Flow? It’s brutal!

2
Jaime.
Community Manager
1 month ago
A
andresdelnortehChart topper
asked in Features & Feedback

Is there a way to view the songs in a track mix?

On Spotify, when you choose a radio based on a song or artist, you can see all the songs included in that mix. On Deezer it appears the next song just comes up. Is there a way to see what’s on the track mix? 

1
Jaime.
Community Manager
1 month ago
D
Davorin MilinovičGroupie
asked in Features & Feedback

I cannot select HIFI (HIGH FIDELITY) and I am on Family plan.

Hello,I have activated Family premium plan through my telco provider. When i try to set audio quality to HIGH FIDELITY it does not let me. I have used high fidelity on my 1 month free trial account without any problems.  Here are two screenshots from Iphone 12 PRO MAX and Windows powered HP Elitebook.  

4
Jaime.
Community Manager
1 month ago
J
Johann.StrydomOne hit wonder
asked in Features & Feedback

Spotify features I would love on Deezer

Good evening, I friend recently joined Spotify and was showing me a number of features that i would love to see on Deezer.Crossfading between tracks Gapless playback: Which allows for gapless playback of songs, specifically created for live concerts or dj mixes Automix: Allows for a smooth transition between tracks in a playlist Canvas: this plays short looping images of the album art or artist on a mobile device.All these i really enjoyed and would love the functionality of them in Deezer.One great feature that still out trumps is the availability of live radio stations.

15
L
1 month ago
G
geenzoGroupie
asked in Features & Feedback

How do I disable auto-play of unwanted suggested music?

This is making me crazy and it is an absolute deal breaker.  Without a solution to stop playing unwanted music after my selected track the service is just annoying.  Why should I listen to something I don’t want (even if I paid)?  Why someone/something has to choose my music instead of me? I wrote to the support but I was dismissed with something like:  “sit and wait, maybe in the future someone will decide to implement such feature”.  That’s very, very far from acceptable  

5
bluezzbastardzz
Deezer Legend
1 month ago
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