Skip to main content
Best answer by Jaime.Deezer

Other users have reported similar issues and it has been reported already and our devs are investigating.
As soon as I have an update I’ll let you know.
Apologies for any inconvenience

8 replies

Jaime.Deezer
Community Manager
Community Manager
July 3, 2026

Hi ​@SiiNu4 I’ve checked the link on multiple devices without any problem.
Is it working for you now?
Thanks

SiiNu4Author
Rising Star
July 3, 2026

Nope. I see the left sidebar loading, the top bar with a search field, but just black page in the middle: 

 

SiiNu4Author
Rising Star
July 23, 2026

Now at least getting an explicit error for all five smart lists.

 

Jaime.Deezer
Community Manager
Community Manager
July 26, 2026

I am still not able to reproduce the problem on my side.
Have you cleared cache an/or tried with a different browser?
Does it work in the mobile app? 
Thanks

SiiNu4Author
Rising Star
August 3, 2026

I do not use a mobile application. Tried on Chrome and Firefox. I assume that given the page does show an error, you could check logs on your side. Curiously, previews do show up with specific album covers and artists, so it doesn’t seem like the lists aren’t generated. Every few days I’m checking them, and different smart lists don’t work; sometimes all of them, sometimes only some. 

 

SiiNu4Author
Rising Star
August 21, 2026

Any progress on this, or maybe any data I can deliver to help you debug it? Today I see smartlists numbered 1, 3, and 4 not loading.

SiiNu4Author
Rising Star
August 30, 2026

Just checked; this time smartlist 1 to 4 don’t show up; the fifth one does.

Jaime.Deezer
Community Manager
Community Manager
August 30, 2026

Other users have reported similar issues and it has been reported already and our devs are investigating.
As soon as I have an update I’ll let you know.
Apologies for any inconvenience