Features & Feedback

….even if last time I played it was not on shuffle. This has to be a glitch right that it doesn’t honor the shuffle button if I had been listening to it straight through previously?

I’m currently looking for a new go-to app to get off Spotify for all the reasons people should leave Spotify, but the thing that’s killing me with virtually all of them is how poorly they play across platforms.If I’m listening to a song on the Spotify app and then sit down at my laptop, I can pick right up where it left off and then send it to my receiver and then pick it up from either of those devices and it’s all seamless. Apple Music utterly fails in this area, and Deezer is barely better: it tells me what song I’m listening to but now where in the song I am, so if I want to switch devices I have to start the song over or manually move the playhead which is a deeply stupid design made infinitely more infuriating by the “This is why your music stopped playing” notification that shows up every single time as though that isn’t exactly the behavior I’m looking for. (The notification makes me irrationally angry.)So I guess my questions are “Why is this so dumb?

Every other app has some kind of like/hearth button in notification, this feature would really simplify my life because whenever I listen to music and discover some new song that I like, I have to open deezer app to like it.

Deezer on desktop shows a “Your computer seems to be offline” message every few minutes consistently. It makes requests to “sdk.iad-01.braze.com“ at the same time. Functionality for the user is not impacted but I still get this annoying message every time. I don’t want to allow whatever metrics you’re tracking and Deezer isn’t offline. Stop showing me this.

I really should not have to try so hard to remain a customer, but I genuinely love Deezer for Flow, and have a strong preference to support a smaller company over Apple, Google and Spotify.But putting it as frankly as I can - the state of the Android app is completely unacceptable. It is buggy, slow, and issues remain unaddressed for MONTHS or YEARS. There are many issues you encounter while using the Android app that simply do not exist at all on the iPhone version. Let me list just a few of the issues:Flow has literally been broken for months, it used to be endless songs and now it just stops after a certain number Chromecast support is absolute garbage. Start playing a song from the app, come back to the app after a few minutes to change songs and it has lost sync. Just swiping the app away and coming back and it works - this is NOT a hard issue to solve. Been this way for years now. Android Auto support - if you drive anywhere that has low co

Hello,I have recently switched to Deezer, but there are several problems with it. First, the skip, play, and back buttons are too small. Second, the desktop PC app is really laggy when you move the window. And the worst issue is the popping sound when pausing and resuming the song, and when skipping and going back to the previous song. I hate the sound. I have the Premium subscription and the audio quality is set to the maximum. I have already tried to fix it by looking through the community and online (clearing the cache, reinstalling the app, turning the phone off, etc.), but the popping sound is still there.HOW DO I FIX THE PROBLEM?

Hello, I left Spotify to subscribe to Deezer, wishing to support a french company (as a French person), but, you apparently made the choice not to allow users to organize their music with folders, people who listens to a lot of music and hundreds of albums have the need to arrange them by topic. How can one find an album listened several years ago if one cannot put it in a well arranged folder on the shelf?I'm going to have to go back to Spotify, are you aware that by refusing this basic function, you're probably losing hundreds of thousands of customers?I imagine that in one way or another it must suits your business model, but... it's embarrassing. I'm writing you this message to find out if you agree that it's not possible to organize your music using folders, thank you in advance for your reply and have a nice day.

Improve Deezer connect so it works similarly to ones like Spotify connect and Tidal connect 

Spotify just introduced lossless audio and Tidal now has a proper connect app that lets you use the native Tidal app on streaming devices. I really don't want to leave Deezer but I don't think they appreciate how devastating this is going to be for their market share. Time to step up guys, the clock is ticking. 

Crossfade is such a basic function. I would like to know when Deezer plans to roll it out for the Desktop app and why they haven't done so in all these years.

there is now no way to find an album, playlist or artist you recently listened to other than to go through a lot of clicking and scrolling to get to the Just Heard song list (which is hidden in playlists and you can’t even pin to the top of that category) and scrioll through EVERY SONG that has played until you get to what you want, then I guess click through to that song to get to the link for its album or srtist… if it was a playlist you were listening to you’re just out of luck, it’s goneThat category was at the top of the homepage for a reason it’s VERY USEFUL AND NECESSARY I’m literally thinking of trying to find another spotify alternative without this, it’s crippling to my user experience

Ive had deezer a few years now and the shuffle isn't working. Ive cleared my cache.ive uninstalled app and re downloaded it . Ive cleared alot of songs that I dont listen to but its still not working it plays one song thats it ive got the shuffle on but I get nothing any ideas that ive missed I have emailed deezer but havent answered I will cancel my subscription if I cant get it back 🤔

🇬🇧 English versionHello!I would like to propose a very useful feature for Deezer:automatic playback position memory inside playlists.Why this feature is importantMany users listen to long playlists — for example, 200–500 tracks.If the app is closed, restarted, or the user listens to something else, Deezer always returns to the first song in the playlist.This is very inconvenient.What the feature should do Deezer should remember which track the user last listened to in a playlist. Deezer should remember the exact playback position (time mark). When the playlist is opened again, playback should continue from that saved position — just like it already works in podcasts or audiobooks. Why this is useful Saves time Improves long-playlist usage

Bonjour,Connaissez vous un moyen de savoir son classement pour un artiste autre que le seul proposé par MYDEEZERYEAR. Je trouve ça très dommage de se limiter à seulement un artiste, et de donner un pourcentage pour les autres (qui ne veut pas dire grand chose…) Bonne journée !!

I find that when I play playlists created by others - such as Deezer for example - Deezer will play tracks or artists I blocked. I understand that these tracks or artists are part of the playlist, I just wish Deezer was clever enough to remove tracks and artists I blocked from the play queue, and not play them. It is very frustrating.

Is there to exclude a playlist from your taste profile so it doesn’t show up in your monthly My Deezer Month playlist? I listen to instrumental music during work hours but I don’t want it influencing my algorithm. 

When using the desktop app, all dates appear in american format, however I am not in America. How do I change the date format to dd/mm/yyyy?All I can find is a “Country Selector” which I have set to Australia, but this has not effect.Thank you!

I’ve been using Deezer for quite a while (surely 7+ years), and have never posted here before. Today I wanted to create a post to express gratitude for the Quick access feature - I really wanted a way to save albums and playlists that I want to listen to later. Marking these albums / playlists as Favorites defeats the purpose, because they just get mixed with albums / playlists that I’ve already listened to. So I’m a happier user now.The next step - as I see others have expressed in their posts - would be to add a Folders feature, where each folder would function just like Quick access does (although the folders would be accessed in a separate tab, I guess).Thank you, Deezer team!

When I Alt+tab into Deezer (desktop application on Windows 10), spacebar doesn’t pause/resume music...unless I click on the application and then press spacebar (which defeats the entire purpose of a hotkey). I saw another thread from FIVE YEARS AGO bringing up similar concerns about spacebar not working at all.

Hi all, We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature. Do you like it? Why? What do you think we are missing? Please be as detailed as you can in your comments, cheers!

I saw a thread on this from 5 years ago - it’s ridiculous that Deezer still hasn’t implemented this feature, especially as it’s already on the iOS and Android apps. It would be much more convenient to add an entire album to a playlist (including the ‘Favourite tracks’ playlist) all at once rather than having to add one track at a time.

What is the difference between Flow and Shuffle My Music (SMM)? They seem very similar to me in concept. They both seem to be a shuffle/mix of favorites and non-favorites but executed quite differently. Here are the differences I have noticed:Flow plays less favorites, even if I’ve toggled on the “More favorites” option on mobile. SMM plays more favorites. (Winner: SMM) SMM has an “Automated recommendations” toggle and Flow does not. I’m still not sure how this affects SMM but I assume it makes SMM play more non-favorites if on vs off?? (Winner: unknown) Flow only considers favorite songs and playlists but not albums or artists. SMM considers favorite songs, playlists, and albums, but still not artists. I almost never hear from favorited artists using either Flow or SMM unless I also favorite at least one song or album. (Winner: SMM but wish I would hear non-favorited songs/albums from favorited artists) Flow follows my “exclusions” list but SM

Hiya!I’ve seen others put this feedback up here, but I’d really, really like to be able to favourite or bookmark live radio stations I use often! It gets frustrating over time to not be able to access them easily, and it makes me forget Deezer has actually the ability to stream live radio, a feature I pay for monthly, which gets me thinking of switching platforms or simply searching for the specific radio stations’ website/app. I really would love to have this good reason to stay with Deezer as I overall love the other aspects of your platform!

The "Christmas" themed Flow is ready for you to enjoy this season.Merry Christmas to all!   

When using Deezer on Android Auto i cannot fast forwed or rewind by eg 20s or 30s. This is standard in other apps. Why is this still not available of Deezer? Really quite frustrating that such basics are not core to the experience. When will this be available?