Features & Feedback

The other members of my family (Family Annual Plan) can't play podcasts at double speed. I can (Administrator), but they can't. Why?

Hallo allemaal,Antwoorden op mijn vragen in de Deezercommunity komen altijd binnen op ********* Dit adres is vervallen. Mijn nieuwe e-mailadres is al lange tijd: *********Kan iemand dat aub voor me wijzigen?Bij voorbaat dank!Groeten Peter

Ik draai Deezer o.a. op de allernieuwste HP-All-in-One met Windows 11.Welke app bevelen jullie nou aan:De originele Deezer-app 7.1.20 De Deezer-app uit de Microsoft store De webversie op Deezer.com Is er enig uitzicht op wanneer de Android-apps ook de faciliteiten van de desktopversie krijgen? Bij voorbaat dank voor een reactie!Hartelijke groeten,Peter  

Deezer staff suggested this place as a response to my 3-star Google Play review, so here we are. The problem:There are multiple posts about this topic on this forums and elsewhere - the favourites (or any other playlist) shuffle feature is far from giving an actually random queue of tracks from the playlist. Instead it gives massive preference to what I think is recently added tracks, tracks with some sort of preferential background deals (though this is probably restricted to Flow), and “mood” or genre adjacent tracks.Which, on its own, is perfectly fine. However, sometimes I simply want to listen to whatever, a chaotic collection of old and new songs, added recently or years ago, a mix of genres, popular and obscure brands. I don’t want to be forced to be beholden to some complex algorithm. What’s the point of favourites then? It’s “favourites”, not “liked”. I want to listen to all those songs regardless of what your algorithm thinks.

This is making me crazy and it is an absolute deal breaker.  Without a solution to stop playing unwanted music after my selected track the service is just annoying.  Why should I listen to something I don’t want (even if I paid)?  Why someone/something has to choose my music instead of me? I wrote to the support but I was dismissed with something like:  “sit and wait, maybe in the future someone will decide to implement such feature”.  That’s very, very far from acceptable  

Hey champs, I just joined deezer yesterday to give it a try and the first thing that popped up was the missing/disconinued deezer connect and not being able to use my phone as a remote to adjust volume, play, search and select songs on my phone device while playing on mac os desktop device.Now, I understand you won’t be allowed to play at once on two devices but after selecting your source, you should be able to adjust these kinda of thing and it is a must for me. Is it going to be added in future is there any plan or I need to continue exploring for other spotify alternative?

Hoi allemaal,Wat is nou het wezenlijke verschil tussen het aanbod op FLOW en het aanbod op DAILY's?Ik kom op allebei vaak dezelfde nummers tegen. Bij voorbaat dank voor een reactie.Groeten Peter van den Tillaard.

Why on Earth does Deezer offer "export playlist" (universal cross-platform sharing) POP-UP window  - but when I click off the pop-up window, the feature is NOWHERE else to be found in the playlist options? Seriously, why do you advertise a new option in pop-up and don't even bother to put it in the playlist's menu (it's accesible only through the pop-up,) I have to log-in and log-out for the pop-up info to re-appear, otherwise I can never find the option again. Also, no MINI-PLAYER for desktop MacOS App after people asking for years?So that you don't have to constantly switch windows?Also, no WIDGET that would actually show the song you're playing << II >> instead of links to playlists?Also, no SOUND EQUALIZER IN desktop app (where people actually want it the most) but YES in a mobile app? Is it really that hard to transfer the EQ software? Also, no ABILITY TO ORGANIZE playlists? I have a playlist with 1300+ songs, why can't I fi

Hello! As the title suggestions, I was wondering if Deezer is in charge of the last.fm integrations, and if so if there will be updates to real time scrobbling and track recognition (currently still seeing the “&” not being recognized at times)? I’m switching over from Spotify, and had great access to accurate data keeping while using it, but noticed the Deezer desktop app doesn’t do “scrobbling now”. I have a plugin for web that works great for Deezer, but I desperately want to just use the desktop app. Any insight into this would be greatly appreciated, thanks!

I have some issues with how the process for favoriting a song is handled. First of all, it takes at least a good second for the heart to fill, probably because it doesn’t actually happen until the server confirms the change. Second, EVERY song I favorite triggers a notification on windows and a toast on android which is INCREDIBLY annoying! That is something I could imagine implementing for testing purposes, but in reality, when I go through an album to favorite the songs I like it is kind of awful to use. I mainly play music from my favorite tracks, and since songs in favorite tracks also have a huge effect on auto generated playlists and flow I really want to use it. Is there a way to flip this? To at least only get the notification / toast when something goes wrong? Surely the default should be that it works and you shouldn’t have to tell me that every time?

First of all, i read other threads complaining about this. But still doesnt make sense to me. Deezer says the ads are from the podcast itself, BUT, i get ads in german listening to american and brazilian podcasts (im a brazilian living in germany). What am I missing here? Can podcasts creators use regional ads in their podcasts even when we pay premium? In a 30min podcast i get 5+ ads. This cant be normal. I dont get it and i feel scammed.

This appears to be a bug that is specific to the mobile app only, as the desktop site has the normal “album released on DD/MM/YYYY”.on the iOS Deezer app (I am located in Australia), every single album in the database has the subtitle “album out on DD/MM/YYYY”, which is the language used for newly-announced albums that are yet to be released.Here’s George Harrison’s page telling me that his album is coming out in 1968… which was more than half a century ago.it’s semantics, sure, but it’s an obvious bug. Cheers! 

Hello,I have an Android phone, macbooks and Amazon Echo show 5 and  echo dot. When im writing my reports or reading about science i love to listen to music. I realized when i used deezer on my alexa devices i cannot send music to it from my phone or from my macbook. Its a pitty because other providers have made this simple to use. There are so many good playlist on deezer what i want to listen and find new ideas and waves in music. Can you make it available to access my devices in a menu to “steam" the music and have control from my phone or computer on it?Best regards,Nándor

I’m just another person requesting this. I’m part of the seemingly large shift of people moving off of Spotify. Or at least I’d like to be. Sadly the release radar on Spotify is what I use the absolute most as I’m always looking for more music similar to what I already love. Lacking this is the only downside to deezer I have found so far. I really really would love to switch, but just can’t without this feature.  Otherwise denser is the clear winner of the music streaming platforms in my opinion. 

I keep getting the annoying message ‘Your computer seems to be offline. We'll keep trying to connect.’ when I know 100% that my computer is not offline. 

if I want to shuffle my favorites, I can!! that’s an option right there in a different section! But now the full library shuffle is favorites only… it took me the last week at least to figure it out, I kept wondering why it was suddenly so repetitive and useless. PLEASE PLEASE PLEASE give back library shuffle

Just joined Deezer from Spotify and so far very happy! However - why can you not always add a song to queue/play next? And why when you select one song does it start a mix? It also deletes your queue?! :o Sometimes you just want to scratch a music itch and then get back to the mix you were already in. However if you come out of a flow and go back in you're not on the same track!

….even if last time I played it was not on shuffle. This has to be a glitch right that it doesn’t honor the shuffle button if I had been listening to it straight through previously?

Every other app has some kind of like/hearth button in notification, this feature would really simplify my life because whenever I listen to music and discover some new song that I like, I have to open deezer app to like it.

Hello,I have recently switched to Deezer, but there are several problems with it. First, the skip, play, and back buttons are too small. Second, the desktop PC app is really laggy when you move the window. And the worst issue is the popping sound when pausing and resuming the song, and when skipping and going back to the previous song. I hate the sound. I have the Premium subscription and the audio quality is set to the maximum. I have already tried to fix it by looking through the community and online (clearing the cache, reinstalling the app, turning the phone off, etc.), but the popping sound is still there.HOW DO I FIX THE PROBLEM?

Improve Deezer connect so it works similarly to ones like Spotify connect and Tidal connect 

Spotify just introduced lossless audio and Tidal now has a proper connect app that lets you use the native Tidal app on streaming devices. I really don't want to leave Deezer but I don't think they appreciate how devastating this is going to be for their market share. Time to step up guys, the clock is ticking. 

Crossfade is such a basic function. I would like to know when Deezer plans to roll it out for the Desktop app and why they haven't done so in all these years.

there is now no way to find an album, playlist or artist you recently listened to other than to go through a lot of clicking and scrolling to get to the Just Heard song list (which is hidden in playlists and you can’t even pin to the top of that category) and scrioll through EVERY SONG that has played until you get to what you want, then I guess click through to that song to get to the link for its album or srtist… if it was a playlist you were listening to you’re just out of luck, it’s goneThat category was at the top of the homepage for a reason it’s VERY USEFUL AND NECESSARY I’m literally thinking of trying to find another spotify alternative without this, it’s crippling to my user experience

Ive had deezer a few years now and the shuffle isn't working. Ive cleared my cache.ive uninstalled app and re downloaded it . Ive cleared alot of songs that I dont listen to but its still not working it plays one song thats it ive got the shuffle on but I get nothing any ideas that ive missed I have emailed deezer but havent answered I will cancel my subscription if I cant get it back 🤔