Features & Feedback

I’m using the Deezer web version on Chrome/Mac.I search for the Artist I want to listen to I click on Tracks I click on a track to playExpected: play the track that I selected, then play the next track from the list of songs from the same artists.Actual: play the track that I selected, then play some random algorithmic selected song that I don’t want.Solution: Either play the one song I selected and stop or play the next song in the list of songs from that artist. For example:I search for Fleetwood Mac and click ‘Tracks’. I select a track I want to listen to ‘Little lies’, note how the next track in the list of songs is ‘Big love’.The track plays and the queue shows the 1 song ‘Little lies’. When the song is finished a completely random song (addicted to love - robert palmer) starts playing and appears in the queue.I never selected ‘addicted to love’ and it only shows after the selected song is finished. Where is the ‘don’t automix’ button?I expect:Deezer stops playing after the first

Almost every time I try to listen some songs on Deezer I've got the same problem. I launch a playlist, the first song got well played but at the end of the first song it just stop, it doesn't go to the next song. When I try to get the next song manually it just repeat the first one. What should I do ? (excuse me, english isn't my native language ) Thank you for your help.

My app no longer receives notifications, says that the internet is not connected but the rest works properly

Deezer does not support Google products (Home, Nest and Chalk) in Serbia. Not sure if there are any legal obstacles but from the technical perspective It's a shame you have supported it selectively. Using Deezer with Google products was my number one driver for buying devices and now I find them useless, unless I decide to cancel my subscription and join Google Music service. Number of topics related to Google Home not being supported in a specific country is emerging. I can see most of those dissatisfied customers shortly turning to other services. Hopefully something could be done in a timely manner. Providing us with the answer that it is up to Google to decide about global partner is equally dissatisfying. Surely it is negotiable since Deezer supporting Google products started only for France and than the service was broadened to several other countries. Hopefully something could be done in a timely manner.

I have a NAD C658 streaming DAC running the latest BluOS. While I can use the Deezer plugin within the BluOS application it is nowhere near as nice as the actual Deezer application. It would be ideal if one of two things were to happen: A. The Deezer application on my Laptop (mac) or other devices (IOS, Android, Etc) could send the audio stream directly to the NAD (Not using Airplay or Bluetooth). Spotify can do this; it ensures the user has the same interface experience regardless of the endpoint in use (phone, laptop, Hifi, smart speaker, etc). Currently I am stuck using the crippled NAD Deezer application. B. Deezer becomes compatible with Roon. This, again, would be far superior to the BluOS integration currently available and again, create a single user interface across multiple platforms.

This conversation is for everyone to give their opinion on Deezer's new visual identity.Probably the Deezer team will delete it again, because they don't want to know the truth about the new visual identity, in fact I don't think they ever listened to the community.PLEASE DO NOT DELETE IT AGAIN DEEZER TEAM.

I have been enjoying my Deezer subscription because I was able to download playlists on my Fitbit Versa and go without my phone during workouts.  My wife wanted the same experience and she has a Versa 2.  We looked at the Family Plan and thought hey, you can use this on up to six devices.  What they don’t tell you is that this does not apply to Fitbit devices and you have to have separate Deezer premium plans in order to have this option for each Fitbit device.  This is absolutely ridiculous and bad business.  Make Fitbit a part of your Family Plan and quit gouging people for money!

I've had Deezer Premium for over a year now and for the past 2 weeks, I've been getting adds every time I start listening to a podcast. What's the point of paying for a Premium subscription when I can't get rid of the adds 100%?

When listening to "Favorites Tracks" in the Sonos app, the music is listed from oldest to newest. When listening to "Favorites Tracks" using the Deezer app my favorites is listed from newest to oldest. Can you please update the Sonos app to list the music from most recent to oldest. It would provide for a better user experience which matches what we already get via the Deezer app or Online. I contacted Sonos and they provided the below, which must be completed by Deezer: Many thanks for getting in touch with us. This is certainly good feedback, and although we cannot provide a timeline, we will be certain to take this on board. As it happens all services on Sonos are developed by the music services themselves, by using our provided API, however, any features can be submitted by the service's own development team by following all necessary documentation, and developer support at this link. When contacting Deezer they advise I post it here in the community.

There have been lyrics on certain songs (Rammstein - Zeit, Sonne, Mutter, etc for example) but a few days ago the lyrics button disappeared from these songs. Rebooted the phone, changed the location to Germany, but nothing helped. Basically, no non-english songs have lyrics available (no microphone icon next to any non-English song, nor is there the lyrics button when the songs are playing)

This feature hasn't been working for a month, it looks like it's trying to recognise songs but but shows no match as if it can't hear anything.

Specifically, allow users to control smart speakers such as Amazon's Echo via Android. In the same way we can control the desktop app via mobile devices.

Anyone else experiencing this enjoyment ruining bug? Would be awesome it there was a solution, because I can't use Deezer for anything this way (not run having to get out of the bath to resume,.or to keep having it switch off during dinner).

I have had over a month of horrible service from Deezer with my BluOs.  It usually doesn’t work at all.  Or, if it works it plays music for 3 seconds followed by a silent gap of 4-5 seconds.  After telling me that the problem is BluOs, but finding out it was not, Deezer admitted to a bug.  I get the message in the title when I try to play music.  I’ve logged in and out of Deezer and BluOs as well as rebooted my entire internet system so many times I’ve lost count.  Unfortunately my paid subscription is for months to come, and Deezer refuses to compensate.  All I want to to listen to music, but instead I am paying for service which I am not receiving.  Anyone have any suggestions?  

I've just being happily using Deezer for the last 10 years. Now they move the most important button, for what looks like no god damn reason. It's only a daily minor inconvenience, yeah well now I kinda hate Deezer. I don't want to stand in the way of progress, but this, this is stupidityYou know I've never even met another person who uses Deezer. I'm here out of habit, and Deezer just said fuck my habits.  

I’ve noticed lately that if I am listing to a compilation album and I click on one of the artists names, the discography in their profile does not include the compilation album that I am listening to.  Didn’t there used to be a “Featured In” section in every artists profile?  If I click on the album name or type it in the search field it can be found, but not via the artists page.  This is not an issue on the app.  

I've followed the instructions to upload MP3s to my music collection on Deezer using my PC and it's not working. This seems like a clunky way to do this anyway. Is there some reason Deezer can't just recognise and play MP3s already on my phone? Google's Play Music app does that, so I don't understand why Deezer can't be modified to do likewise. But, for now, the instructions for uploading MP3s aren't working for me, so any help would be greatly appreciated. Thanks, Ray

I see there's an option to normalize volume in deezer, but I'm skeptical to use it as I don't know exactly what it does. Will it normalize each track to a given volume target by simply adjusting the general volume of that track, thus keeping all the dynamics of the song intact? Or will it dinamycally adjust the volume in real time, leading to annoying moments, when you expect the music to get really loud or really quiet but it doesn't, as the normilizer algorithm is trying to compensate that volume difference by compressing the dynamic output of the track? It is annoying when you're listening to a playlist or to flow but and when the next track gets going your speakers suddenlly start distorting because of a big difference in levels but I'd really rather deal with that than to loose the dynamics of the songs I'm listening.

Hi. New here and first post. I’ve just recently converted from TIDAL to Deezer and it rocks! I’ve had no beefs at all with Deezer until this morning. More of a question really. Two of my favorite tunes in the Prog Rock world are covers of Tarkus (ELP) and Sound Chaser (YES) by Jordan Rudess. The album these songs are from is “The Road Home.” That album exists in Deezer, but the two songs I mention above are greyed out and cannot be played.Can anyone explain why this would be? Many thanks, Cap

There are several posts about this already and yes I’ve read them, but this needs to be more visible as it is being overlooked by the deezer team.  I, nor anyone else, wants any holiday music to be playing after January at least if not sooner. Any random PL created or any flow that I start, has some Christmas songs in it. It is April now, i don’t want it, until Decembar.I am not going to dislike every single song (or Elvis, Sinatra...), as I want to play them again when the season comes. You need to properly tag them, and have an option to opt out of those songs, when users feel comfortable, it can be a pop-up it can be a checkbox, radio-button… no one cares how, just make it happen.   

This feature - some of us find very useful when trying to build a listening queue - keeps disappearing from app and web browser.so if i’m listening a song and want the next song to be a specific one, how the F do i do that?thanks,best to your product managers ! 

So excited you finally have released this, but I have recommendations to make it competitive with other services versions.  When choosing track mix, the user generally wants to hear the song they used to generate the mix. It would be good practice to test this feature with that in mind for premium or hifi subscribers.  Track mix is used primarily for music discovery. The idea of track mix is to hear more of what the user likes but hasn’t heard. From my short time with the feature, it very frequently will play 3-4 songs from the artist which seeded the mix. Causing the user to skip tracks that could have been avoided by not playing the seeded artist for ~3-4 tracks into the mix. This could greatly be improved with a global feature of having a slider where one side is “artist only” and the other “discovery”. The middle would act as a mix between the two.  On a more general note that feels almost silly to put, is that the mixes aren’t very accurate to the track that was chosen to create t

Hello, I have some small issue with the Deezer beta app under windows 10. Everything gets up-sampled to the sample rate set up for shared mode in windows control panel. Anyone has some idea why this is happening? thank you for you help. PS: Hardware: Windows 10 laptop + Chord Mojo (DAC)

Deezer on desktop shows a “Your computer seems to be offline” message every few minutes consistently. It makes requests to “sdk.iad-01.braze.com“ at the same time. Functionality for the user is not impacted but I still get this annoying message every time. I don’t want to allow whatever metrics you’re tracking and Deezer isn’t offline. Stop showing me this.

When using the Android Auto app, Playlist playback control still needs improving:1) Playlist running order cannot be changed from Standard. I'd like the option to play the most recently-added tracks first. 2) Playlists always restart from the first track when selected, which is very unhelpful with larger track lists.I suggest when a playlist is selected there could be a prompt: Resume / Restart? If Resume is selected the previously played track in the playlist continues and the track order follows that previously set. If Restart is selected, it could then prompt Play Standard / Recently Added first? and play based on the selection. Either this or have these options placed in a sub-menu to be pre-selected. I notice this issue has cropped up periodically in the forums but it's still not been addressed. Please can a fix be implemented?