Windows/Mac Deezer Desktop/Web App - Bugs/Issues/Workarounds

As the thing you call a Desktop app is not really an app but merely an Electron web wrapper it causes a huge problem as your website is designed in a way to ensure it cannot be used on touch devices. Let alone all the problems the user encounters depending on cookie and script settings in the brower. Have you ever considered creating an actual Windows app based on WinUI that would allow to use Deezer as the app would adapt to the device settings, like dppx, screen orientation, screen resolution, input device.

Hi there @Nadjaheart 

A lot of the issues got fixed on 4.20.21, can you please ensure that you have this version installed?

We agree with you in some aspects @DeezerDoesNotWorkOnTablets, the team is aware we need to make improvements to our tablets' integration - your feedback is very welcome and will be forwarded to them 

Also have this error on mac. 
Version is 4.20.0 

Got an update to 4.20.21 but still the same.
Loged out and in and it works now.

Latest version (4.20.21) under Windows 10 2004

Window loads up briefly then disappears. Program closes.

Tried reset, repair and uninstall. Nothing resolves this.

Not happy.

Hello @smallfish, could you try uninstalling it, restarting your computer, downloading again the app from our website and installing it again?

Let me know how it goes

I tried it on a couple of machines. On some the applications crashes on start, some crash when the app tries to obtain an auth token from the browser. Sometimes it works provided the browser accepts cookies and does not block  skripts.

On those machines running Windows 10 S, the exe does of course not work at all, likewise on WoA systems.

All in all, it went pretty badly.

All on 4.20.21? Thanks for coming back and adding to your feedback @DeezerDoesNotWorkOnTablets we'll pass it on 

Yes, there are issues with both version 1909 and 2004, Home, Pro and Windows S. Restarting the app a couple of times can fix the issue at some point. Still interesting to see that the app apparently does not receive an auth token if the browser does not accept cookies. Does not even produce an error message, you are just getting back to the login screen as if nothing happened.

But as expected, the UI is still a mess, caused by fixed width values in combination with dubious media queries that look like they were done sometime in 2010.

In short, cross platform development à la Electron. At least you have eleven new non-paying customers although they will never sign in again.

When i played list song that already downloaded .. the player glicth if my internet connection bad .. the player keep switch between online and offline  its really unpleasant moment .. PLEASE LET US CHOSE MY OFFLINE MODE ..  version . 4.20.21