Windows/Mac Deezer Desktop/Web App - Bugs/Issues/Workarounds

Hi there @Eezer 

Sorry about that. Could you please try uninstalling the app, and searching for %appdata and deleting any Deezer folder you can find. Restart your computer and then redownload the app, reinstalling it 

Thanks for reporting it @JohnyV3 we're working on it!

After using Deezer for Windows app for one day I see three recurring bugs:

App consistently crashes after few hours of playback.

Excessive memory consumption. 1GB for a simplistic music player is too much.

Navigation in app more often doesn’t work than it does. This includes the back / forward buttons and links to artist, title, etc. Often a link does nothing. Usually after following a link the back button don’t work when I want to go back to previous view, when it does work, the forward button breaks and so on.

Observation / feature request. Clearly, there is a sync between webpage and the PC app, because the browser shows what the app is playing. Let the user control the currently playing device from his phone app or browser like Spotify does it.

About the memory usage.

I've observed, that after listening for a while or skipping tracks, the memory usage goes up to 3GB, after that it writes all that to the blob_data folder in AppData. When this happens windows defender decides to quickly scan those new files, rendering the system unresponsive due to 100% cpu usage. After that deezer app memory usage returns to normal levels, but the cycle continues. I had to add the deezer appdata folder to the defender exclusions, so the scan doesnt happen, because i cant use my computer at all at that time.

This has to be fixed.

This bug is present on the Browser app for deezer. 

Reproduced with chrome.

Repro steps:

1. Search for (including quotes)

   "man human"

   in the search bar
2. Click the artist of the first result (Denki Groove)
3. Click on the “Top Tracks” tab
4. Attempt to go back

Expected:

Can go back

Actual:

History changes (location bar and window.history) but page stays.

Hi there @snaut @co5oos 

Thank you for your feedback. We agree, 100%.

Memory usage will indeed improve in the next updated versions of the app, so hang in there!

And @snaut, we're already developing such a feature, register your support by voting here:

Great job reporting this to us with the steps to reproduce the issue @TooManyLimes superb!

Navigation on deezer.com is often broken. When I click < Back in the browser, the page doesn’t go anywhere, it remains where I am (but the URL changes).

If I refresh (F5) the page loads according to URL, but there is a glitch: it always asks “Reload site? Changes you made may not be saved.”.

Please remove this popup. There is no change I made… The site does not reload until the ok button is clicked. The popup is modal, nothing can be done until it’s closed.

Thank you!

Browser: Microsoft edge, in Windows 10. Obviously everything the latest version since updates are forced, not optional.

PS: I’m not interested in the Deezer app. The browser version is much more flexible since it can be searched with Ctrl-F.

1. Yes, having the same issue on Mac with 4.34.0.32. But the back and forward buttons don’t seem to work properly anywhere. In artists it is broken as well. Click on an artist. Then I tried to go back to the artist overview. Nothing happens. If I click multiple times - nothing, too.
   Same for the Podcasts...
2. Also if I want to sort an existing playlist by “Added on” I sometimes have to click twice and sometimes a single click (as I would expect) is enough. All other sorting options (titel, duration, artist, album) work fine always with just one click.
3. If I am adding a new mix at the “Mix”-Tab by clicking the “heart-button” it isn’t showing right up. I have to click another Tab to see the change. That seems to be very confusing to me.

Thanks for the feedback and for your patience @Jack Aubrey @icefront 

We'll be paying close attention to your comments because we're constantly working on improving the web and desktop apps 

I’ve seen many topics opened on this but this issue remains unresolved as of the newest version (I’m on Mac). This issue has been around for several years now, how hard is it to create a functional back button? Navigating or exploring music over Deezer is the most frustrating experience I’ve ever had with an audio streaming service.