Skip to main content
Jaime.Deezer
Community Manager
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19508 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

594 replies

Roadie
September 29, 2020

I noticed Grimes’ album “Art Angels” is visible on Deezer, but I’m not able to play it for some reason? Is it not available? 

Rudi
Ultimate Superstar
Ultimate Superstar
September 30, 2020

Thanks for getting in touch @juliedemet 

Have you noticed if they're greyed out? If yes, then it could be that the content isn't available in your country due to regional restrictions set by the distributors :thumbsup_tone2:

Rising Star
September 30, 2020

In the U.S.

 

Please add (Artist - Album):

 

Queens of the Stone Age - Era Vulgaris

 

Phish - Slip, Stitch & Pass

 

Bob Seger - ANY ALBUMS

Roadie
October 2, 2020

Hi Deezer,

up until now i can’t find Blackpink - The Album in your catalogue for Indonesia. Meanwhile all other streaming platforms available in Indonesia already have it. Please fix this.

Regards,

Hendry

 

Rudi
Ultimate Superstar
Ultimate Superstar
October 3, 2020

Thanks for letting us know @callmehendry 

Please see above for more info :thumbsup_tone2:

Roadie
October 7, 2020

adding your mp3 is definitely not a solution and chasing and begging artists is your job,not ours

Excellent response

Roadie
October 7, 2020

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

Good evening Deezer team

Please add Bob Seger & the Silver Bullet Band's 1986 album "Like A Rock." This album is a classic so I can't understand how it's not already in your catalogue.

Thank you very much

Roadie
October 8, 2020

Is there any chance of obtaining the rights for the two Captain Beaky albums by “Captain Beaky and his Band”?

These were big in the UK in the late 70s / early 80s and used to be available online on CD through Captain Beaky Limited until Jeremy Lloyd died. The last rights owner appears to be Jonathan Rowlands:

https://find-and-update.company-information.service.gov.uk/company/02915065

Company name was changed from Captain Beaky Limited in 2014 about the time of Jeremy Lloyd’s death. More information on Captain Beaky Limited:

https://www.discogs.com/label/846243-Captain-Beaky-Ltd

Jonathan Rowlands was the producer of these albums (along with other related things):

https://www.discogs.com/artist/1173948-Jonathan-Rowlands

 

Roadie
October 8, 2020

Just switched over to Deezer from Google Play! Couldn’t stand how bad YouTube Music is and think Spotify is way overrated.

 

Super impressed so far! The only thing that has given me pause is that a few of the big-to-moderately famous bands of my homeland (Canada) only have partial discographies. I wonder if it’s just a Canada thing, and if it would take much to get the rest of these albums added to the catalogue.

 

So far, these three artists are missing a bunch:

 

Sam Roberts / Sam Roberts Band - missing Love At The End of the World and all albums under the Sam Roberts Band moniker (Collider, Lo-Fantasy, Terraform).

The New Pornographers - missing most older albums (Mass Romantic, Electric Version, Twin Cinema)

 

Metric - missing all but their first three albums and most recent (Fantasies, Synthetica, Pagans In Vegas).

 

Some of the big Canadian groups from the 90s are all good, like The Tragically Hip, Barenaked Ladies, and Matthew Good. Any chance it’s feasible to have the above albums added?

 

Loving this service otherwise!

Rising Star
October 9, 2020

In the U.S.

 

Please add:

 

The Nightmare Before Christmas Soundtrack - Danny Elfman/Various Artists