Skip to main content
Jaime.Deezer
Community Manager
Jaime.Deezer
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19508 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

    594 replies

    Show previous replies
    Rising Star
    mohibo
    Rising Star
    September 3, 2020

    miho morikawa has her whole discography on spotify,i don’t know the  reason why deezer has only two cds of her

    Rising Star
    mohibo
    Rising Star
    September 3, 2020

    Hi there @mohibo @Alblinux @Blackwood 

    Thank you for reporting these and for the feedback, I'll be passing them on.

    In the meantime, please bear in mind that ultimately, the artist team decides where to put their content in terms of streaming. Reaching out to them speeds up the process :wink:

    we can’t reach them obviously

    Rising Star
    mohibo
    Rising Star
    September 3, 2020

    please add yoko minamino whole discography

      bluezzbastardzz
      Superuser
      bluezzbastardzz
      Superuser
      September 7, 2020

      Hi @Rudi, right now I am listening to a rare live broadcast from 1974 with Les Dudek on Deezer, so thank you for adding it (only YouTube and Amazon seem to have this release as well):

      https://www.deezer.com/en/album/102055872

      So I checked his other available albums again, and his best one “Ghost Town Parade” unfortunately is still not there, but e.g. Apple Music has it. Maybe it is possible to add it to the Deezer catalogue, too? The label is Sony, so nothing unusual:

      https://music.apple.com/us/album/ghost-town-parade/475832302

       

      ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, live album on Deezer, last.fm/user/hjbardenhagen)
        Roadie
        alex_tok93
        Roadie
        September 11, 2020

        Hello everyone. Anybody knows why Deezer App can’t search, find new Hurt’s album - Faith?

        Deezer Hi-Fi

          Rising Star
          mohibo
          Rising Star
          September 12, 2020

          please add may j whole discography for greece

          i can’t contact her on social  media because i don’t want to give a phone number

            Rudi
            Ultimate Superstar
            Rudi
            Ultimate Superstar
            September 12, 2020

            Hey @bluezzbastardzz 

            Passed your request to the catalogue teams :wink:

            Taken note of your request too @mohibo :thumbsup_tone2:

            Can I please have the artist link, @alex_tok93 ?

            Rising Star
            golexa
            Rising Star
            September 14, 2020

            Can you please add also mother by mucc for Greece too?

              Rudi
              Ultimate Superstar
              Rudi
              Ultimate Superstar
              September 15, 2020

              Request noted @golexa 

              Do we have any other release from the same artist? If yes, please post the link for the artist profile here so that I can follow it up.

              And in the meantime, also reach out to the artist's team to give a little push for them to publish their content in our Greek catalogue :thumbsup_tone2:

              Rising Star
              mohibo
              Rising Star
              September 16, 2020

              Request noted @golexa 

              Do we have any other release from the same artist? If yes, please post the link for the artist profile here so that I can follow it up.

              And in the meantime, also reach out to the artist's team to give a little push for them to publish their content in our Greek catalogue :thumbsup_tone2:

              i don’t think their team is going to care about it

              https://www.deezer.com/us/artist/74093 this is their profile

              and they missing also howling,ageha,sora to ito,diorama,mr.liar,bals,asunarono sora,monroe actually these songs don’t even exist in deezer

              Show more replies
              TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement