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Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

Forum|Forum|6 years ago
July 11, 2020
594 replies
19508 views

DEEZER CATALOGUE - something is missing

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed.

Some of the reasons for this are:

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it.

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

Add your MP3 collection to Deezer
Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest

Show previous replies

Rudi

Ultimate Superstar

Hi there @Ezequiel.Santos

Thanks for asking. Could you please give us the link for their profile on Deezer? Just so that I reach the teams about the right artist :thumbsup_tone2:

Hey @mohibo sure, but we can't do that for all artists, all the time. The artist has a team that work with distributors to get their content in different platforms :nerd:

Hi @Babymetalero Mexicano

Really like your username :yum: have you found Nami in our catalogue by any chance? If they already have an entry, we can ask the label for more content. Give us some more examples, to make it quicker to get it :thumbsup_tone2:

Rudi

Ultimate Superstar

Hey @Raaef

That's the first time I hear someone not wanting Deluxe versions :sweat_smile:

But your reasons make complete sense, especially when downloading.

Well, I've got in touch with our catalogue teams to see if they can sort something out for the US - depending on the rights and what Little Mix's distributors want :thumbsup_tone2:

G

golexa

Rising Star

Hi there @Ezequiel.Santos

Thanks for asking. Could you please give us the link for their profile on Deezer? Just so that I reach the teams about the right artist :thumbsup_tone2:

Hey @mohibo sure, but we can't do that for all artists, all the time. The artist has a team that work with distributors to get their content in different platforms :nerd:

Hi @Babymetalero Mexicano

Really like your username :yum: have you found Nami in our catalogue by any chance? If they already have an entry, we can ask the label for more content. Give us some more examples, to make it quicker to get it :thumbsup_tone2:

https://www.deezer.com/en/artist/372518/radio?autoplay=true

That's the profile of Gary bb Coleman

G

golexa

Rising Star

Please add Ahimsa Sunrise too

G

golexa

Rising Star

And I forgot also Mariya Takeuchi

Rudi

Ultimate Superstar

Thanks @golexa

That's what the distributors decided on behalf of their artists @jbunshaft I'll pass on the feedback but ultimately, they make those decisions :thumbsup_tone2:

M

Michael Lins

Roadie

Please add missing album from Christian rap artist Lecrae.

Album Gravity.

These raps should be available in first place. Real rap.

No f words, no offensive lyrics, just the thing inside a box you’ll like.

I agree, it is not our job to beg artists to upload in your service.

I had to create an account on SoundCloud to get to have a playlist with Lecrae albums, and he has a profile there (if not fake...).

I wonder if I would need to move from Deezer premium to Soundcloud to listen to artists I like, shame...Hope not as a premium member of Deezer since 2016