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Jaime.Deezer
Community Manager
Jaime.Deezer
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19508 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

    594 replies

    Show previous replies
    Hitmaker
    tarik_alp_onar
    Hitmaker
    October 22, 2020

    I cannot find “Kadebostany - Castle in the snow” in Turkey. Can you please help?

      Rudi
      Ultimate Superstar
      Rudi
      Ultimate Superstar
      October 24, 2020

      We're constantly trying to improve our local catalogues @tarik_alp_onar thank you for the feedback, I'll forward it on. In the meantime, check with the artist as well (if you wish), on social media. It normally speed things up :wink:

      Rising Star
      golexa
      Rising Star
      October 27, 2020

      Please add ayano tsuji

        Rising Star
        kubu4
        Rising Star
        October 28, 2020

        U.S.

         

        Please add (Artist - Album):

         

        Soundgarden - Louder Than Love

          Roadie
          MBOKANID
          Roadie
          October 28, 2020

           its on spotify so I think Deezer can get it too

            Rudi
            Ultimate Superstar
            Rudi
            Ultimate Superstar
            October 29, 2020

            Hey @MBOKANID 

            I've moved your reply here as this is the thread with all feedback on new additions to our catalogue. Please see the info above in the meantime, and thank you for your suggestions, I've taken note of them :wink:

            arka_diy
            Rising Star
            arka_diy
            Rising Star
            October 31, 2020

            Hii, is it possible you could add some more of Mamamoo’s songs and just generally more kpop songs in general? Like gogobebe is one of Mamamoo’s most popular songs (from the White Wind album) and yet there is only the instrumental? The amount of mp3s I had to make is tiring- I was also surprised TWIT by Hwasa is not on Deezer like huh? Deezer is an amazing app, so it’d be great to have more amazing songs! Thank you for reading this!

              Rudi
              Ultimate Superstar
              Rudi
              Ultimate Superstar
              November 2, 2020

              Thanks for the request @arka_diy will pass it on! :sunglasses:

                Roadie
                daftdude
                Roadie
                November 3, 2020

                I submitted these via the 'MusicRequest' form but figured it can't hurt to request these all here. (missing in United States)

                Ayumi Hamasaki - Discography (especially Super Eurobeat compilations). Basically nothing available to me on here but most albums seem available on Spotify. She is one of the biggest Japanese pop artists from the 2000s on. This seems like a glaring omission in the catalog for me.

                Shinichi Osawa - Solo albums "The One" and "SO2" and lots of various remixes done by him under his real name. Major DJ from Japan.

                m.o.v.e - Discography (especially "Boulder" and "Worlds of the Mind" which feature music from Initial D). I can see 'Mega Best' in some playlists but not available to play in my area.

                Pat Benatar - Go (Album). This is my 2nd favorite album by her but seems to have been by a different label/company & doesn't seem to be streaming.

                SR-71 - Here We Go Again (Album). My favorite album by this band. On both Apple Music and Amazon Prime.

                  Roadie
                  Casandra Ng
                  Roadie
                  November 4, 2020

                  Hey, is it possible to add MAMAMOO’s Rainy Season? Thank you!

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