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Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

Forum|Forum|6 years ago
July 11, 2020
594 replies
19508 views

DEEZER CATALOGUE - something is missing

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed.

Some of the reasons for this are:

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it.

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

Add your MP3 collection to Deezer
Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest

Show previous replies

Rudi

Ultimate Superstar

Hey @Charlotte Siemer

It could be unavailable due to territorial rights. Please see the topic above for more info :wink:

S

Seb Haye

Roadie

Hi Rudi,

I guess I get the rationale, but what about albums that were on deezer, then suddenly disappeared (sometimes partly)? A recent weird example: RAP Ferreira’s (fantastic btw) Moonlight Purple Pages was there entirely, but now only 2 songs remain. More frustrating is that it’s still fully available on BandCamp Youtube and Spotify. So what’s the deal here?

Thanks,

SH

M

mohibo

Rising Star

can you guys add coupling worst and coupling best of mucc in greece?

Rudi

Ultimate Superstar

That is most likely a decision made by the distributors, they can pull out content any time they want @Seb Haye - but I'm gonna check that one for you!

M

mohibo

Rising Star

where is koda kumi on deezer?its unacceptable not to have her

Alblinux

Hitmaker

I have found a song that I want to add to my list but it’s not in deezer spain. It’s” my love will never die” of AG and claire wyndham. I’d like to report it here to see if there is a possibilty to make it appear into deezer.

a1997

B

Blackwood

Roadie

On Deezer there is Agust D’s newest mixtape, D2, but his first one, Agust D, isn’t there.

Neither are the mixtapes RM and Mono by RM or Hope World by J-Hope. Is it possible to get these on deezer or not?

Rudi

Ultimate Superstar

Hi there @mohibo @Alblinux @Blackwood

Thank you for reporting these and for the feedback, I'll be passing them on.

In the meantime, please bear in mind that ultimately, the artist team decides where to put their content in terms of streaming. Reaching out to them speeds up the process :wink: