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Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?
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Rudi
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Hi there @Ezequiel.Santos 

Thanks for asking. Could you please give us the link for their profile on Deezer? Just so that I reach the teams about the right artist :thumbsup_tone2:

Hey @mohibo sure, but we can't do that for all artists, all the time. The artist has a team that work with distributors to get their content in different platforms :nerd:

Hi @Babymetalero Mexicano 

Really like your username :yum: have you found Nami in our catalogue by any chance? If they already have an entry, we can ask the label for more content. Give us some more examples, to make it quicker to get it :thumbsup_tone2:

 

Rudi
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Hey @Raaef 

That's the first time I hear someone not wanting Deluxe versions :sweat_smile:

But your reasons make complete sense, especially when downloading.

Well, I've got in touch with our catalogue teams to see if they can sort something out for the US - depending on the rights and what Little Mix's distributors want :thumbsup_tone2:

G
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Userlevel 4
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Hi there @Ezequiel.Santos 

Thanks for asking. Could you please give us the link for their profile on Deezer? Just so that I reach the teams about the right artist :thumbsup_tone2:

Hey @mohibo sure, but we can't do that for all artists, all the time. The artist has a team that work with distributors to get their content in different platforms :nerd:

Hi @Babymetalero Mexicano 

Really like your username :yum: have you found Nami in our catalogue by any chance? If they already have an entry, we can ask the label for more content. Give us some more examples, to make it quicker to get it :thumbsup_tone2:

 

https://www.deezer.com/en/artist/372518/radio?autoplay=true

That's the profile of Gary bb Coleman

G
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Userlevel 4
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Please add Ahimsa Sunrise too

G
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Userlevel 4
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And I forgot also Mariya Takeuchi

Rudi
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Thanks @golexa 

That's what the distributors decided on behalf of their artists @jbunshaft I'll pass on the feedback but ultimately, they make those decisions :thumbsup_tone2:

M
Rank

Please add missing album from Christian rap artist Lecrae.

Album Gravity.

These raps should be available in first place. Real rap.

No f words, no offensive lyrics, just the thing inside a box you’ll like.

I agree, it is not our job to beg artists to upload in your service.

I had to create an account on SoundCloud to get to have a playlist with Lecrae albums, and he has a profile there (if not fake...).

 

I wonder if I would need to move from Deezer premium to Soundcloud to listen to artists I like, shame...Hope not as a premium member of Deezer since 2016

G
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I forgot also ayaka because she doesn't a single CD in Greece

G
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Also tatsuro yamashita who doesn't even exist in my country

Edit:I can't contact Warner music japan because they don't have an email

I can't also contact him because he doesn't an email

And I don't want to contact him on Facebook because I don't want give a phone number

Rudi
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Userlevel 7
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Hey @Michael Lins @golexa 

Thank you for the requests and feedback, all noted and passed on :thumbsup_tone2:

J
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I noticed Grimes’ album “Art Angels” is visible on Deezer, but I’m not able to play it for some reason? Is it not available? 

Rudi
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Userlevel 7
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Thanks for getting in touch @juliedemet 

Have you noticed if they're greyed out? If yes, then it could be that the content isn't available in your country due to regional restrictions set by the distributors :thumbsup_tone2:

K
Rank

In the U.S.

 

Please add (Artist - Album):

 

Queens of the Stone Age - Era Vulgaris

 

Phish - Slip, Stitch & Pass

 

Bob Seger - ANY ALBUMS

C
Rank

Hi Deezer,

up until now i can’t find Blackpink - The Album in your catalogue for Indonesia. Meanwhile all other streaming platforms available in Indonesia already have it. Please fix this.

Regards,

Hendry

 

Rudi
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Userlevel 7
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Thanks for letting us know @callmehendry 

Please see above for more info :thumbsup_tone2:

S
Rank

adding your mp3 is definitely not a solution and chasing and begging artists is your job,not ours

Excellent response

S
Rank

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

Good evening Deezer team

Please add Bob Seger & the Silver Bullet Band's 1986 album "Like A Rock." This album is a classic so I can't understand how it's not already in your catalogue.

Thank you very much

O
Rank

Is there any chance of obtaining the rights for the two Captain Beaky albums by “Captain Beaky and his Band”?

These were big in the UK in the late 70s / early 80s and used to be available online on CD through Captain Beaky Limited until Jeremy Lloyd died. The last rights owner appears to be Jonathan Rowlands:

https://find-and-update.company-information.service.gov.uk/company/02915065

Company name was changed from Captain Beaky Limited in 2014 about the time of Jeremy Lloyd’s death. More information on Captain Beaky Limited:

https://www.discogs.com/label/846243-Captain-Beaky-Ltd

Jonathan Rowlands was the producer of these albums (along with other related things):

https://www.discogs.com/artist/1173948-Jonathan-Rowlands

 

S
Rank

Just switched over to Deezer from Google Play! Couldn’t stand how bad YouTube Music is and think Spotify is way overrated.

 

Super impressed so far! The only thing that has given me pause is that a few of the big-to-moderately famous bands of my homeland (Canada) only have partial discographies. I wonder if it’s just a Canada thing, and if it would take much to get the rest of these albums added to the catalogue.

 

So far, these three artists are missing a bunch:

 

Sam Roberts / Sam Roberts Band - missing Love At The End of the World and all albums under the Sam Roberts Band moniker (Collider, Lo-Fantasy, Terraform).

The New Pornographers - missing most older albums (Mass Romantic, Electric Version, Twin Cinema)

 

Metric - missing all but their first three albums and most recent (Fantasies, Synthetica, Pagans In Vegas).

 

Some of the big Canadian groups from the 90s are all good, like The Tragically Hip, Barenaked Ladies, and Matthew Good. Any chance it’s feasible to have the above albums added?

 

Loving this service otherwise!

K
Rank

In the U.S.

 

Please add:

 

The Nightmare Before Christmas Soundtrack - Danny Elfman/Various Artists

Rudi
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Userlevel 7
Badge +7

Hey @kubu4 @silverthorn @Only Me 

Thank you for reaching us here. I've passed your requests/feedback on, hopefully we can get them for you :thumbsup_tone2:

A
Rank

Buonasera, come mai in questo Album non riesco a sentire la canzone numero 6? Non disponibile nel mio Paese ma ho tutto configurato come Italia, sono cantanti Italiani per cui non capisco. Sapete aiutarmi?

 

A
Rank

I want to suggest to add party monster by the weeknd but i want the explicit version !! Please

Rudi
Rank
Userlevel 7
Badge +7

Hey @Alhan 

Apologies for my reply in English - Italian isn't supported in our community yet. 

That track 6 isn't available where I am either (UK) - this has to do with the distributors of the album/artist. We have no control over the availability of it. But I'll pass your feedback to our catalogue teams so that they can mention this :thumbsup_tone2:

C
Rank

 

 

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