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One Hit Wonder
Plukfisk25
One Hit Wonder
Apr 1, 2018 6:35 PM UTC
report

▶ REPORT HERE: Error in a track/song/album

Hi,
I have experienced an error in a couple of tracks. How and where do I report errors?
The error in question is that the song jumps back to an earlier verse at a certain point of the track. Then, when there's 0:00 mins secs left of the track left it doesn't stop, but carries on playing until the song is over.
It's been doing this for "Enemy Inside" by Dream Theater (studio album version) and "In the name of love" by U2 (the best of...-album)

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    Rafael.
    Ultimate Superstar
    Rafael.
    Ultimate Superstar
    Aug 21, 2020 8:11 AM UTC

    In this album there are wrong songs, you uploaded mixes of other artist song (Cassius “Cassius 1999“).

     

    The right song you can listen here Culture Club - Your Kisses Are Charity (Blouse And Skirt Mix) from other album
    https://www.deezer.com/en/track/3427316

     

     

    This case is strange, I checked other streaming services and they all have the same error.

     

     

     

    This happens because the artist's distributors sent the files like this. We can send them the feedback, but it's their choice to change it.

      Roadie
      Vinyl
      Roadie
      Aug 23, 2020 1:11 AM UTC

      Majority of album broken, will not play.

      Tracks 6 and 13 work. 

       

      http://www.deezer.com/album/556445

        Guitar Hero
        Jake.West
        Guitar Hero
        Aug 27, 2020 8:48 AM UTC

        Hi there @Jake.West 

        I've tested the track on my browser, it's all fine. Have you tried clearing cookies and cache to see if it helps? Or playing on another browser to test it out? Let me know :v_tone2:

        Try to play in app, there is just one little skip on browser, but on App it’s unplayable due to the error.

          Roadie
          John Doesadafsa
          Roadie
          Sep 23, 2020 1:22 AM UTC

          https://www.deezer.com/en/track/981042672
           

          Hi. Around 5 min mark, the audio starts breaking...thanks

            Rudi
            Ultimate Superstar
            Rudi
            Ultimate Superstar
            Sep 24, 2020 4:05 PM UTC

            Hey @John Doesadafsa

            Heard the same here too, thanks for reporting. I've passed it on :wink:

            Guitar Hero
            Kyle85
            Guitar Hero
            Sep 25, 2020 6:29 PM UTC

            Hi. Track 3 on CD 1 Housequake is not playing correctly. Can this be looked into please? I have Premium account on Android.

              Guitar Hero
              Kyle85
              Guitar Hero
              Sep 25, 2020 6:33 PM UTC

              Track 1 on CD2 U Got The Look has same problem, just starts skipping.

                Guitar Hero
                Kyle85
                Guitar Hero
                Sep 25, 2020 6:50 PM UTC

                Also Track 5 on CD2.

                  Rudi
                  Ultimate Superstar
                  Rudi
                  Ultimate Superstar
                  Sep 26, 2020 10:38 AM UTC

                  Hey @Kyle85 

                  Thanks for reporting it! Can we please have the links so that we get the right album?

                  Guitar Hero
                  Kyle85
                  Guitar Hero
                  Sep 26, 2020 3:26 PM UTC

                  Hi Rudy. Album is here. Looks like other people are also having problems.

                  https://www.deezer.com/us/album/174959722?utm_campaign=inapp-eaa-gb-ie-slideup-202009026-10s-super-hits&utm_content=playlist-907257825&utm_medium=obj_stream&utm_source=crm

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