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▶ REPORT HERE: Error in a track/song/album



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Please FIX the album McCartney.  The audio is horrible you can’t even listen to it.  Their is a major error in your upload.

Userlevel 1

Hello,

 

The song Cody Banks will not play when I have HiFi as my sound quality setting. Have tried clearing app data and reinstalling.

https://deezer.page.link/NAxteMSiPkAzPX2q8

The song Kenechukwu by Emu Obligb. Somewhere after minute 9 the song breaks. 
https://deezer.page.link/tRtMueMowybGZa628

Userlevel 7
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Hey @howdy9 

Sorry to hear that.

I've forwarded your comments to our catalogue teams so that the song gets sorted :thumbsup_tone2:

Userlevel 7
Badge +5

Hi @Christian Salinas indeed the issue is not solved yet.

Unfortunately, what can be done on our side I have done it, which is to request to distributor to redeliver the album. Now we need to wait. 

In the meantime, if you have this track in Mp3 you can uploaded to your favourites.

Userlevel 7
Badge +7

You're right, @stay-at-home-listener it was breaking up for me at the end of the track too. I've reported it to our catalogue teams, who should get this sorted very soon.

On another note, nice tune! I personally really liked it :relaxed:

Userlevel 1

On this album: https://www.deezer.com/us/album/13154482

Tracks 4 - 8 are are named incorrectly:

These are the correct names:

Track

  • 4 - Solitudine (Soledad)
  • 5 - De Donde Viene Tu Nimbre
  • 6 - Como Pasa la Brisa
  • 7- Piedad
  • 8 - Yo Me Quedo en Venezuela

Here you will find more accurate information: https://www.discogs.com/Evio-Di-Marzo-Adrenalina-Caribe-Adrenalina-Caribe/master/1110100

 

Even Spotify is wrong

Userlevel 7
Badge +7

Hey @Christian Salinas you can always report any problem with a song just by clicking on the 3 dots as you can see in the image below. Then, the music team will look after it. Just keep in mind that they deal with a high number of requests and might take a few days to be fixed:
 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Thanks :) 

The Arkells artist has a lot of albums in their discography that do not belong to them.

Pattern and One Thousand Cries belong to artist Despair 

Constructive Semantics belongs to artist Endeavor 

Nothing In Vein and Our Lady Of Annihilation belongs to artist Most Precious Blood

No Wings To Speak Of and A-Types belongs to artist Hopesfall 

The Dream belongs to artist Open Hand 

All Hail The Dead belongs to artist Walls Of Jericho 

Conversations belongs to artist Roses Are Red

Paradise, Found belongs to artist Fight Paris 

Killafornia belongs to artist First Blood

 

All the wrong albums are from Trustkill Records artists. Funny to see a bunch of old hardcore albums in an indie bands discography 😁

 

Userlevel 7
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Beautiful @ComebackKid777 

So detailed and ready for us to work on! I've forwarded it already, thanks for your feedback :relaxed:

the track Zombie Ritual By Death Appears as Zomie Ritual https://deezer.page.link/VtpZqeiyhmRA31i28

Userlevel 1

On this album: https://www.deezer.com/us/album/13154482

Tracks 4 - 8 are are named incorrectly:

These are the correct names:

Track

  • 4 - Solitudine (Soledad)
  • 5 - De Donde Viene Tu Nimbre
  • 6 - Como Pasa la Brisa
  • 7- Piedad
  • 8 - Yo Me Quedo en Venezuela

Here you will find more accurate information: https://www.discogs.com/Evio-Di-Marzo-Adrenalina-Caribe-Adrenalina-Caribe/master/1110100

 

Even Spotify is wrong

This still is a problem

Userlevel 1
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https://www.deezer.com/pl/album/14764791

The last song of the album is incorrectly at the beginning of this album on Deezer. So all songs are displaced by one position and all songs titles are wrong.

https://www.discogs.com/master/495480-Stuck-Mojo-The-Great-Revival

hi on st vincent’s album strange mercy when you to play the song surgeon it starts with one of the synth solo thats on a later part of the song please fix it 

It seems you are correct, however I had to clear all App Data on Android and log in again since clearing cache didn't work. However, glad to know it was on my end, thanks for getting back to me @Yula , Happy Holidays!

That's odd @FNSpd could you please try changing the audio quality just to test if it plays well?

 


It plays like it's supposed to if I change to HQ. Like I said, problem only with HIFI version of the track.

Userlevel 7
Badge +7

I've passed it on @FNSpd we can look to get a redelivery of the track to solve the problem for you :thumbsup_tone2:

Userlevel 3
Badge +1

This song is trimmed on Deezer https://deezer.page.link/r62drLMRDm8NXifVA
Full version on YT:

Maybe it’s publisher fault, maybe some Deezer bug. I don’t know, just reported this and hope it will be fixed.

My brother's band is credited for this song but they never published this. Is there something you could do?

I would like to report a mistake with my new song, which is a collaboration with another artist - https://deezer.page.link/VyXhB8gEEyJHq1A59

It should appear in both artists' music catalogs, but actually the artist of the song is both artists' names together, not separated! Please, check this and correct it as the song is not appearing in my daily streaming reports!

Userlevel 1

Most things David Maxim Micic's done is broken for me. I can not load neither of the three Bilo albums nor Who Bit the Moon. ECO and EGO seem to be working fine, though.

https://deezer.page.link/b9RFdbJQZesGMeju7

Userlevel 7
Badge +10

Thank you so much @Jarosław Pietruszka

I have requested a redelivery of the album. 

Userlevel 7
Badge +10

Hey @Ustin_LVO, I am having it looked into! 

Hi, there are at least two artists named kör which are grouped together.

Kör: https://deezer.page.link/4Xxhy8A8bnWQhJfF8

 

But the black metal band kör has released only this album: https://deezer.page.link/DREEc8SKj1JLzE646

 See https://www.metal-archives.com/bands/K%C3%B4r/3540497533

 

Userlevel 7
Badge +10

Hello @Plamena Mihaylova, I could listen to the whole song without interruption, I think the problem might be linked to your app, please delete the cache memory and then you will be able to listen to the song, here is how to do it: 

https://support.deezer.com/hc/en-gb/articles/360001369797-Android-Cache-SD-card-Troubleshooting-

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