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One Hit Wonder
Apr 1, 2018 6:35 PM UTC
report

▶ REPORT HERE: Error in a track/song/album

Hi,
I have experienced an error in a couple of tracks. How and where do I report errors?
The error in question is that the song jumps back to an earlier verse at a certain point of the track. Then, when there's 0:00 mins secs left of the track left it doesn't stop, but carries on playing until the song is over.
It's been doing this for "Enemy Inside" by Dream Theater (studio album version) and "In the name of love" by U2 (the best of...-album)

397 replies

Guitar Hero
Sep 26, 2020 3:27 PM UTC

Seems to be playing correctly in browser but not in Android app.

Roadie
Sep 27, 2020 11:28 AM UTC
Rudi
Ultimate Superstar
Ultimate Superstar
Sep 28, 2020 4:43 PM UTC

Hey @Kyle85 @jaronb 

The albums are playing fine on my side. Because you told us that it's affecting you on Android, please try clearing the app's cache and restarting your phone after :thumbsup_tone2:

Roadie
Sep 28, 2020 11:04 PM UTC

There’s an issue with track titled (617) by Trocadero. It basically restarts 48 seconds in and cuts off the ending of the track.

https://deezer.page.link/yKccZymUQgtqYEDr5

 

Rudi
Ultimate Superstar
Ultimate Superstar
Sep 30, 2020 11:49 AM UTC

Thanks a lot @TrakAtak 

Happened the same with me, so I've forwarded your report to our teams :wink:

Roadie
Oct 1, 2020 8:27 PM UTC

There is an error in the song Hello Stranger by Stray Kids. Could someone please look into this for me? Thank You.

Roadie
Oct 3, 2020 8:12 AM UTC

Thanks for the response @Rudi  but unfortunately I've sent the wrong link... here's the faulty track:
https://deezer.page.link/7HeBD7pZky6PxMxg7

Rudi
Ultimate Superstar
Ultimate Superstar
Oct 3, 2020 4:54 PM UTC

Hey @KidGilgamesh 

Thanks for that. Can we please have the link for the track so that we get the right one?

All forwarded @jaronb thank you :relaxed:

Roadie
Oct 23, 2020 2:09 PM UTC

Starting at landslide track the music is jamming! Anyone else with this problem??

Rudi
Ultimate Superstar
Ultimate Superstar
Oct 24, 2020 4:34 PM UTC

Hey @Rodrigo Moreira 

Thanks for reporting this. Could I please have the link for the track so that I can forward the same version you're listening to?