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One Hit Wonder
April 1, 2018
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▶ REPORT HERE: Error in a track/song/album

  • April 1, 2018
  • 397 replies
  • 7603 views
Hi,
I have experienced an error in a couple of tracks. How and where do I report errors?
The error in question is that the song jumps back to an earlier verse at a certain point of the track. Then, when there's 0:00 mins secs left of the track left it doesn't stop, but carries on playing until the song is over.
It's been doing this for "Enemy Inside" by Dream Theater (studio album version) and "In the name of love" by U2 (the best of...-album)

397 replies

Rudi
Ultimate Superstar
Ultimate Superstar
March 11, 2021

Thank you for letting us know @JoJo Bot420 I've passed it on :thumbsup_tone2:

Guitar Hero
March 13, 2021

On this album: https://www.deezer.com/us/album/13154482

Tracks 4 - 8 are are named incorrectly:

These are the correct names:

Track

  • 4 - Solitudine (Soledad)
  • 5 - De Donde Viene Tu Nimbre
  • 6 - Como Pasa la Brisa
  • 7- Piedad
  • 8 - Yo Me Quedo en Venezuela

Here you will find more accurate information: https://www.discogs.com/Evio-Di-Marzo-Adrenalina-Caribe-Adrenalina-Caribe/master/1110100

 

Even Spotify is wrong

This still is a problem

Roadie
March 15, 2021

hi on st vincent’s album strange mercy when you to play the song surgeon it starts with one of the synth solo thats on a later part of the song please fix it 

Rudi
Ultimate Superstar
Ultimate Superstar
March 15, 2021

Hi @Charlinefranken 

Thanks for reporting. However, could you please provide Deezer links for it?

Hey @kwads thanks for chasing this up with me. I've done the same and followed it up with our catalogue teams. We should have a response soon! :pray_tone2:

Roadie
March 24, 2021

I am experiencing this issue covered by this topic

 

Roadie
March 25, 2021

This song skips while playing and also does not show correct length (playing on iPhone app)

 

https://deezer.page.link/UdQgR1JohfFJSY2M6

Guitar Hero
March 27, 2021

Song Violent Crimes by Kanye West (only explicit version and only HIFI, btw) https://deezer.page.link/j1GW2anw8mrUXQki9 skips from 0:45 to 0:54 on both Android app and browser

Rudi
Ultimate Superstar
Ultimate Superstar
March 27, 2021

Hey @Tomadriaensens @FNSpd 

Thanks for reporting. Please clear the app's cache, it's playing fine here on my side :relaxed:

Guitar Hero
March 28, 2021

Hey @Tomadriaensens @FNSpd 

Thanks for reporting. Please clear the app's cache, it's playing fine here on my side :relaxed:


Still the same problem. It plays like this in the browser too, so I doubt that clearing app's cache can help.

Rudi
Ultimate Superstar
Ultimate Superstar
March 29, 2021

That's odd @FNSpd could you please try changing the audio quality just to test if it plays well?