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One Hit Wonder
Plukfisk25
One Hit Wonder
Apr 1, 2018 6:35 PM UTC
report

▶ REPORT HERE: Error in a track/song/album

Hi,
I have experienced an error in a couple of tracks. How and where do I report errors?
The error in question is that the song jumps back to an earlier verse at a certain point of the track. Then, when there's 0:00 mins secs left of the track left it doesn't stop, but carries on playing until the song is over.
It's been doing this for "Enemy Inside" by Dream Theater (studio album version) and "In the name of love" by U2 (the best of...-album)

    397 replies

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    Rudi
    Ultimate Superstar
    Rudi
    Ultimate Superstar
    Mar 11, 2021 5:12 PM UTC

    Thank you for letting us know @JoJo Bot420 I've passed it on :thumbsup_tone2:

    Guitar Hero
    kwads
    Guitar Hero
    Mar 13, 2021 6:05 PM UTC

    On this album: https://www.deezer.com/us/album/13154482

    Tracks 4 - 8 are are named incorrectly:

    These are the correct names:

    Track

    • 4 - Solitudine (Soledad)
    • 5 - De Donde Viene Tu Nimbre
    • 6 - Como Pasa la Brisa
    • 7- Piedad
    • 8 - Yo Me Quedo en Venezuela

    Here you will find more accurate information: https://www.discogs.com/Evio-Di-Marzo-Adrenalina-Caribe-Adrenalina-Caribe/master/1110100

     

    Even Spotify is wrong

    This still is a problem

      Roadie
      Charlinefranken
      Roadie
      Mar 15, 2021 7:58 PM UTC

      hi on st vincent’s album strange mercy when you to play the song surgeon it starts with one of the synth solo thats on a later part of the song please fix it 

        Rudi
        Ultimate Superstar
        Rudi
        Ultimate Superstar
        Mar 15, 2021 8:44 PM UTC

        Hi @Charlinefranken 

        Thanks for reporting. However, could you please provide Deezer links for it?

        Hey @kwads thanks for chasing this up with me. I've done the same and followed it up with our catalogue teams. We should have a response soon! :pray_tone2:

        Roadie
        Brandon.Cockrell
        Roadie
        Mar 24, 2021 8:45 PM UTC

        I am experiencing this issue covered by this topic

         

          Roadie
          Tomadriaensens
          Roadie
          Mar 25, 2021 11:38 PM UTC

          This song skips while playing and also does not show correct length (playing on iPhone app)

           

          https://deezer.page.link/UdQgR1JohfFJSY2M6

          Guitar Hero
          FNSpd
          Guitar Hero
          Mar 27, 2021 5:30 AM UTC

          Song Violent Crimes by Kanye West (only explicit version and only HIFI, btw) https://deezer.page.link/j1GW2anw8mrUXQki9 skips from 0:45 to 0:54 on both Android app and browser

          Rudi
          Ultimate Superstar
          Rudi
          Ultimate Superstar
          Mar 27, 2021 8:51 PM UTC

          Hey @Tomadriaensens @FNSpd 

          Thanks for reporting. Please clear the app's cache, it's playing fine here on my side :relaxed:

          Guitar Hero
          FNSpd
          Guitar Hero
          Mar 28, 2021 5:56 AM UTC

          Hey @Tomadriaensens @FNSpd 

          Thanks for reporting. Please clear the app's cache, it's playing fine here on my side :relaxed:


          Still the same problem. It plays like this in the browser too, so I doubt that clearing app's cache can help.

          Rudi
          Ultimate Superstar
          Rudi
          Ultimate Superstar
          Mar 29, 2021 12:57 PM UTC

          That's odd @FNSpd could you please try changing the audio quality just to test if it plays well?

           

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