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One Hit Wonder
Plukfisk25
One Hit Wonder
Apr 1, 2018 6:35 PM UTC
report

▶ REPORT HERE: Error in a track/song/album

Hi,
I have experienced an error in a couple of tracks. How and where do I report errors?
The error in question is that the song jumps back to an earlier verse at a certain point of the track. Then, when there's 0:00 mins secs left of the track left it doesn't stop, but carries on playing until the song is over.
It's been doing this for "Enemy Inside" by Dream Theater (studio album version) and "In the name of love" by U2 (the best of...-album)

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    Rudi
    Ultimate Superstar
    Rudi
    Ultimate Superstar
    May 5, 2021 1:07 PM UTC

    Hi @murray654 

    Thanks a lot - Creed! So nostalgic…

    I've reported it, it should be fixed soon.

    Hey @Макс Синєгуб 

    I'm not sure I got the right picture. Could you please link us an artist profile from Deezer to help out?

    Playing fine here @tatrefthekiller could you please clear the app's cache to find out if it helps?

      Roadie
      howdy9
      Roadie
      May 5, 2021 5:10 PM UTC

      Same problem with the song “I love You Baby” in the album “Songs I love to Sing - The very best of Paul Anka”. The song played is “Can’t Take my eyes off you”- Chris Montez . Think I’ll move back to Spotfy

      Rudi
      Ultimate Superstar
      Rudi
      Ultimate Superstar
      May 6, 2021 6:02 PM UTC

      Hey @howdy9 

      Sorry to hear that.

      I've forwarded your comments to our catalogue teams so that the song gets sorted :thumbsup_tone2:

        JohnyV3
        Hitmaker
        JohnyV3
        Hitmaker
        May 10, 2021 1:47 PM UTC

        This song is trimmed on Deezer https://deezer.page.link/r62drLMRDm8NXifVA
        Full version on YT:

        Maybe it’s publisher fault, maybe some Deezer bug. I don’t know, just reported this and hope it will be fixed.

          Rudi
          Ultimate Superstar
          Rudi
          Ultimate Superstar
          May 11, 2021 12:48 PM UTC

          Thanks @JohnyV3 I've contacted the teams that can sort this out, stay tuned :relaxed:

            Guitar Hero
            Ell_
            Guitar Hero
            May 14, 2021 6:45 AM UTC

            Artist: Jonas Rathsman

            Track: Syren (Elements E011 EP)

            Error: fails playback with error around 5:15

             

            Roadie
            Rayffle
            Roadie
            May 16, 2021 12:46 AM UTC

            This track cuts off before it reaches the end.

            https://deezer.page.link/dtD1mCKcccuFBA5A7

            Guitar Hero
            Ell_
            Guitar Hero
            May 16, 2021 1:59 AM UTC

             

             

            Artist: Jonas Rathsman

            Track: Syren (Elements E011 EP)

            Error: fails playback with error around 5:15

            Roadie
            luiz.liborio12.04
            Roadie
            May 17, 2021 1:38 PM UTC

            Hi,

            I'm trying or to see the song but it only directs me to the radio edit version,

            please a repair could be done on the uploaded file.

            Thank U

            Roadie
            bright shembe
            Roadie
            May 20, 2021 9:08 PM UTC

            The song that is not playing is Mr JazziQ - Le tin

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