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Do you need help with Deezer on you Android device? Ask your questions here!

  • 777 Topics
  • 3,857 Replies
776 Topics
N
Runaway Baby
Nemanja DobricicRunaway Baby
asked in Android
Cast button lost with the newest version

Hello, So I bought a smart TV over a month ago and I was able to cast everything from my phone including Deezer. I tried it today, i'm having a party so I need it, but I can't find the cast button??? I tried all the solutions previously said in the community, restarting my router, TV, app uninstalling and installing again etc and nothing worked. Could you pls finaly fix the cast option cause I see a lot of people struggling with it??? I was successful at casting yt and FB and Netflix etc but not Deezer and bc I restarted tv and router the issue had to be with the Deezer app. I'm using the latest version of the app and I've been a premium member for many years now.

1991
Yula
Moderator
R
Runaway Baby
R groenendaalRunaway Baby
asked in Android
deezer family

I paid for deezer family but i get only access to free daazer

281
Noam Asulin
Deezer Legend
V
Runaway Baby
validcharactersRunaway Baby
asked in Android
Tracks played from Favorites do not appear as favorited

When playing songs directly from my Favorites section on mobile, the track does not visually appear favorited as the heart icon is not filled in in the player view. If I follow the same process on desktop, the track does visually appear favorited as the heart icon is filled in. The discrepancy is confusing and I want to avoid having duplicates in my liked tracks if end up favoriting a track twice because it didn't appear favorited on my device.

1173
V
Runaway Baby
N
Tiny Dancer
nhahnTiny Dancer
asked in Android
App not working

The app signed me out, and now I can't sign in. Trying with the password says unsuccessful, and the emails don't work if they even come through to begin with. How can I sign in? Is there somewhere I can cancel my membership outside the app? I'd like to do it before I'm billed for next month. Cache clearing and even a reinstall won't fix this.

711
Yula
Moderator
I
Runaway Baby
IskrenRunaway Baby
posted in Android
no deezer premium

121
Yula
Moderator
D
Runaway Baby
Diana MilinRunaway Baby
asked in Android
error loading my favourites

Can't access my favourites, the message is loading page failed

541
D
Runaway Baby
L
Tiny Dancer
Luis.Domingo.Garcia-SalasTiny Dancer
asked in Android
Airplay & bluetooth option not found in my Deezer app

Hi, in my android cell phone, in the Deezer app, in the audio settings doesn’t appear the airplay & bluetooth option, so i can’t to send the music to an audio receiver.

89211
H
Tiny Dancer
J
Runaway Baby
Jannick VerstraeteRunaway Baby
asked in Android
chromecast

I wanna buy a chromecast speaker to play Deezer. Is someone know if the chromecast function works on Deezer?

344
B
Tiny Dancer
C
Tiny Dancer
cazt66Tiny Dancer
posted in Android
Very high data usage

My Deezer wouldn't work yesterday and was asking me to log in as it wanted to check my subscription. I didn't bother using it and logged in today instead and used it while driving using mobile data. The playlist is downloaded, but it wiped out my mobile data usage. I've checked in settings and Deezer is showing that it has used all my mobile data over 24 hours. Even though I've actually only used it for around 2-2.5 hours. Advice please as I don't want this to happen again, I had to pay £21.00 for more data as it doesn't start again until 9th May. If it happens again I'll have to cancel my subscription. Thank you, Carol in Buxton

1111
R
Lover
F
Runaway Baby
f4stjackRunaway Baby
asked in Android
Poets of the fall doesn't show any discography

Hello, poets of the fall's artist page doesn't show any discography as in the screenshot. FYI. Ozgur

473
Yula
Moderator
G
Tiny Dancer
garbageman14Tiny Dancer
asked in Android
Deezer Pro Android downloads keep crasking app

App version 7.0.1.60 So in the past week or so I've been having a problem or two with downloading stuff: every time I try to download an album via the three dots on the Albums page (this happens with every album or playlist I try to download), the app will suddenly list the album being downloaded twice, then crash and reopen having not downloaded the album or playlist in question. In Downloaded Music the album or playlist will have the green dot saying it's downloaded, but when I try to play it in offline mode it's not there. I have to go back into online mode, then into the album in Downloaded Music, then toggle the download switch in there off and then on, and then it'll download. I've also noticed a second problem recently that may or may not be related: several albums listed in Downloaded Music have no information attached to them: no artist, album, tracks, or anything, just an empty page with the grey music note icon instead of an album cover. I don't even know which albums these

1101
Yula
Moderator
D
Runaway Baby
DaslyRunaway Baby
asked in Android
problem whit my account

Ehenn i enter on my account After i play a Song it droppout to the login Page and he keep doing this Can someone help me fix that

844
D
Runaway Baby
A
Runaway Baby
AngelisRunaway Baby
asked in Android
Have Deezer Family Subscription, No FLAC Option

I received an email stating FLAC was coming to family accounts this month. I do not have FLAC as an option in the Android app or through the desktop app in Windows. Fort the Android app, this is what I see in the audio settings and these are the options available when selecting any of the audio quality options. I've cleared the app's cache to no effect. Any help would be greatly appreciated. Thanks.

1381
A
Runaway Baby
T
Tiny Dancer
TAKOPS.YOPROTiny Dancer
posted in Android
ra

Dear deezer the app just continues log me out for no reason. Everytime I play the music it logs out of nowhere please fix

723
O
Tiny Dancer
F
Runaway Baby
Filip DruleRunaway Baby
asked in Android
Google home cant find deezer

So, Im originally from Serbia (where i even bought premium membership) but i still can not connect to Mi smart speaker via google home app. There is just no option to link with my deezer acc, EVEN THOUGH i changed my location (even using vpn) to us, what is going on ?

642
F
Runaway Baby
H
Tiny Dancer
harman890Tiny Dancer
posted in Android
MOBILE APP

I am unable to log on to the mobile app. It keeps telling my my password is invalid but i have changed it twice.

491
Yula
Moderator
O
Lover
One Life. Live ItLover
asked in Android
Started to pause every song after a few seconds

After a subscription of 2 years and still using the same devices my Deezer started to pause every song after a few seconds (varied from fast to after a minute). I looked at all my Android and Deezer settings and nothing helped. After scrolling through the community the last advise was to delete and reinstall the app. Did just that and now I am happily listening to Deezer again while spending hours in the mountains exercising! (Ps. Only annoying part was that I had to download my playlists again which took about an hour. But once I had all the admin sorted it was such a relief to have music back. I spend the last 4 months have to press play/unpause/skip songs the entire time while training). I love Deezer again! Can’t do my hard solo training without Deezer music motivating me. Ps. If one suddenly start to experience problems I guess it makes sense to immediately reinstall the Deezer app on your device. I unneccesary missed out on 4 months of listening pleasure.

2252
Yula
Moderator
A
Tiny Dancer
Al.DebTiny Dancer
asked in Android
Avoid adding whole album to queue list

Hello, When I play a song from an album, it seems to add all of the songs of that album to my queue list. Which means that if I then add another song to the queue, it will come AFTER a bunch of songs I didn't want to include in my queue list. Of course I can use the 'play next' option, but if I want to add multiple song to my queue list, it's a problem because it will not add them in the order I want. Is there a way to prevent this, please? Thank you

661
Yula
Moderator
S
Runaway Baby
Sergio CarranzaRunaway Baby
asked in Android
I have an Android Version 11. I can't download the Deezer app. help

Unable to download Deezer app on my Android version 11

992
S
Runaway Baby
K
Runaway Baby
KadehenRunaway Baby
asked in Android
Deezer familly - how can I switch back to my main account?

Hello, On the Android app, I used to be able to switch to my kids' account to play different content - stories, kids' music, etc - (from Settings > Members) then switch back to mine to listen to my music (from Settings > Members). But not anymore: now if I log to the main family account - mine - then switch to my kids' profile, I can't see how to switch back to my account anymore: in settings, there is no "Members" section to switch back to my user. Is this a new feature or a bug? I see the version from April 4 2022 has a description which seems related: "Good news! Deezer Family profiles can now become independent accounts directly in our mobile app settings by adding a personal email and password. Ideal for listeners wishing to have a little more privacy or to login with easy access using their own credentials." My kids' family profile is not an independent account though (no separate email). The only workaround I found is to logout and log back in, but this makes having a separate a

4553
K
Runaway Baby
S
Tiny Dancer
sobieka.martaTiny Dancer
asked in Android
Aplikacja nie działa

Witam, Zasubskrybowałam aplikacje, muzyka odtwarza się do połowy utworu i wyskakuje błąd. Połączenie internetowe działa więc nie jest to powodem błędu. Proszę o pomoc.

4461
S
Tiny Dancer
J
Tiny Dancer
Jireland87Tiny Dancer
posted in Android
versa 2 link to headphones?

When I try to connect my versa 2 to my headphones it says I need to download an app What app?

111
Yula
Moderator
C
Runaway Baby
Cannoli2006Runaway Baby
asked in Android
Wired headphones bot able to rewind.

My wired Samsung usb-c headphones are not able to rewind using the triple tap on the action button. Instead it is just skipping the current track.

1763
Yula
Moderator
E
Runaway Baby
Eoanmct98Runaway Baby
asked in Android
Why is there no option to connect to Internet speakers on Android?

Hi, I'm new to deezer from Spotify, am I being stupid or can androids not connect to Internet speakers like sonos or audio pro? The speaker icon in the bottom left corner takes me to audio settings, where on my ios devices it brings up airplay devices and sonos devices etc, such as on Spotify with the same icon. Can someone help with this? It's irritating only being able to connect via Bluetooth. I have a Samsung S21 Ultra so it's not like I have an old device. Much appreciated!

7563
DrEvil
Star Wo-Man
H
Tiny Dancer
HevoTiny Dancer
asked in Android
deezer not playing music will not connect

Deezer jeeps on surching and Will nog play

881
Yula
Moderator

Hits of the moment

TERMS OF USE DEEZER COMMUNITY SITE