issue with deezer

Forum|Forum|3 years ago
September 24, 2022
3 replies
65 views

Hi, I'm having issues with deezer on Samsung. Music stops playing few minutes after I minimize the deezer app.. and resume playing when I open up the deezer app again..

This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

Best answer by Yula

Hello @Segsmusi,

please follow these steps and let me know if the problem continues:

Restart the app (kill the app and remove it from the notification bar)
Try another network (4G or Wifi)
Restart your phone
Delete all the cache & data from the app (Data and storage, and then “Clear all”), then restart the app
Un-install the app and re-install the app

YulaAnswer

Deezer Staff

Hello @Segsmusi,

please follow these steps and let me know if the problem continues:

Restart the app (kill the app and remove it from the notification bar)
Try another network (4G or Wifi)
Restart your phone
Delete all the cache & data from the app (Data and storage, and then “Clear all”), then restart the app
Un-install the app and re-install the app

(She/her) add your pronouns to your signature!

T