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The song that impacted you the most -THE THREAD 🔉

2 days ago

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Holly GibsonTiny Dancer

asked in Features & Feedback

song catcher no longer works

This feature hasn't been working for a month, it looks like it's trying to recognise songs but but shows no match as if it can't hear anything.

2 months ago

pyuki71Runaway Baby

asked in Your account, favorites and playlists

Trannsfer many playlists

Hi, can i transfer playlist library from a profile to another in Deezer family plan?I have more than 100 playlist and copy all single URL seems not to be the right way …I’ve tried external application like ‘Freeyourmusic’ , but it’s not for free. Thank you very much

2 months ago

johnwhatTiny Dancer

asked in Features & Feedback

Getting "error: failed to play", pausing music and requiring me to resume manually after okaying the error popup.

Anyone else experiencing this enjoyment ruining bug? Would be awesome it there was a solution, because I can't use Deezer for anything this way (not run having to get out of the bath to resume,.or to keep having it switch off during dinner).

2 months ago

Erin D'ArcangeloRunaway Baby

asked in Your account, favorites and playlists

c4s3yRunaway Baby

asked in Features & Feedback

Please leave browser tab titles alone.

Hello!I am accustomed to using many browser tabs. While using Deezer, I customarily open tabs for artists or albums which I might like to check out later in my browsing session. However, whenever I start play something, Deezer updates EVERY TAB’S TITLE to the title of what is currently playing. That would certainly make sense to do for the title of the tab which is ACTUALLY playing something, but for the remaining tabs this is a huge inconvenience, as it obliterates their meaningful titles, making them very tedious to navigate. This also screws up browser history entries. I can of course see the URLs I have visited, but those only contain numerical artist or album IDs and not any human-readable information. The human-readable titles are overwritten by whatever the last thing playing was, regardless of whether it has anything to do with the related URL. Finally, whenever I want to add a browser bookmark, I find myself having to type in the artist or album name manually for each one, rat

2 months ago

jwdesselleRunaway Baby

posted in Subscription and payments

Price Increase - 2/28/2024

Why does the price keep going up? I’m not getting anything additional, but this is the second price hike in a year.Deezer Music is increasing the price of your subscription "Deezer: Music & Podcast Player (Deezer Premium)" from $10.99/month to $11.99/month starting on March 2, 2024.You'll automatically be charged the subscription price (plus any taxes) to the payment method provided until you cancel. Your price may change again as described in the Google Play Terms of Service. You can choose to stop your subscription from renewing at any time and see upcoming charges in Subscriptions on Google Play. Learn how to cancel. © 2024 Google LLC1600 Amphitheatre Parkway,Mountain View, CA 94043

2 months ago

LaureenTiny Dancer

asked in Features & Feedback

Normalise volume does not work for ads on Deezer

Hello, I'm really not happy about losing audition each time you play an advert. No need to put it 80% louder than the music. If I can hear the music, I can hear the ad... So would you please keep the same volume of sound? Note: I have the feature “Normalize audio” activated, I’m on Mac and I can assure you that it does not work and that my ears do not enjoy it. Any solution to help me? Thanks

2 months ago

b100dianRunaway Baby

asked in Features & Feedback

APIs to enable 3rd party apps? NDK not available, Javascript SDK not working

Hi,I would like to create a Deezer app for SailfishOS.Plan 1 (native, better mobile power management, preffered)It used to be that you offered an NDK, compiled for armv7hl (32-bit) but now the OS is mostly migrated to 64-bit only, so that would not help today.Is there an aarch64 NDK release? Plan 2 (Javascript, faster development time, speedy)I’ve read the Javascript SDK docs and hosted a page on my domain, with a channel.html and all.The URL it tries to load (https://www.deezer.com/plugins/player.php?channel=http://MY_DOMAIN/channel.html&app_id=MY_APP_ID&width=800&height=300) does not exist anymore (MY_ vars are correct).Basically player.php is 404. Plan 3: (Use the JSON API + Widget player, unsupported?)I don’t see this documented anywhere. Basically you can request user’s playlists like https://developers.deezer.com/api/user/playlists and with the results, instantiate a widget like <iframe title="deezer-widget" src="https://widget.deezer.com/widget/dark/playlist/14794

2 months ago

Jan vdBRunaway Baby

posted in Features & Feedback

Restricted artist shown in kids profile

Family members using a kids profile receive no search results when searching for artists which fall under child protection restrictions (e.g. the band Korn). However, in the proposal section (Favorites > Artists > + Add artist) there are no restrictions whatsoever and proposed artists can be added to favorites from there. Once any of the “restricted” artists have been added to favorites the algorithm does the rest and more “restricted” artists are proposed. Songs with explicit lyrics can be played and the lyrics can be displayed.Also, Google Assistant can be used to bypass restricted search terms. E.g. ask Google Assistant to “play Korn in Deezer” on a kids phone running Google Family Link and a kids profile of Deezer. This is a major design flaw in child protection and must be fixed immediately.

2 months ago

Brett 1Runaway Baby

posted in Features & Feedback

Music Videos

I love Deezer but the only thing missing is music videos. All the major players in the streaming market have music videos such as Apple Music, YouTube Music, Amazon Music and Tidal. I just think adding music videos would make deezer the complete music service.

2 months ago

lukasjeTiny Dancer

asked in Your account, favorites and playlists

problem

Hallo ik wil graag mijn email adres wijzigen maar ik heb geen toegang meer tot dat email adres dus ik kan het nu niet wijzigen hoe kan ik het wijzigen?

2 months ago

TheGCRunaway Baby

asked in Subscription and payments

how do I switch from premium to Deezer family?

I have been a Deezer premium customer for many years. I originally subscribed via subscriptions in settings on my Apple iPhone. Four of us are living in a household and I now want to switch to Deezer family. This seems incredibly difficult for me to do, as within my login at no point will it allow me to switch to Deezer family. At the moment I have cancelled my premium which runs out on the 3rd of March and assume I need to login as a new customer. What happens to all my songs can I switch them to Deezer family? How do I do this? The website is the most un user-friendly I’ve come across. Please help I have done all the obvious things and got nowhere.

2 months ago

PietaTiny Dancer

asked in Your account, favorites and playlists

How to add a song

I would realy like to add this song to deezer but dont know how. Can anyone help?

2 months ago

StompdnbRunaway Baby

asked in Subscription and payments

voucher

I was supposed to receive a voucher after a call however I didn't. And couldn't book

2 months ago

BoraisRunaway Baby

asked in Subscription and payments

problem with account

can you check to which email address my deezer premium code is registered to yettel serbia question?

2 months ago

sddRunaway Baby

posted in Features & Feedback

Request to Increase Favorites Track Limit

Hey Deezer Support,It's been around 2 years since the favorites track limit was bumped up to 10,000 tracks, and finally I've hit that limit last week. I've had to resort to using a "Favorites" playlist as a workaround, but it's still inconvenient.Is there any chance you could increase the favorites track limit beyond 10,000? I would really appreciate it! Being able to save more of my favorite tracks would greatly enhance my Deezer experience.Thanks a lot for your consideration. Looking forward to your response!

2 months ago

Joe GlasRunaway Baby

asked in Features & Feedback

skip is not dislike

Please add a real dislike button. Skip isn't the same. l skip songs when I don't want to hear them now while dislike would be for songs you don't want to hear at all.

2 months ago

Patricia eiseleRunaway Baby

asked in Subscription and payments

What Deezer do I have now

Hi my name is Patricia Eisele what Deezer do I have now 🤔

2 months ago

Carissa1495Tiny Dancer

asked in Features & Feedback

How to add member to family plan

All the tips I see for adding a member to the family plan say go to settings and select Members, but by Settings don't have a Members option.

2 months ago

dailynikonovRunaway Baby

asked in Your account, favorites and playlists

Help please

Hello!I have two questions.1. How to remove subscribers and unfollow someone I follow? 2. Why is the old avatar shown and not the new one?

2 months ago

Filipe CoelhoRunaway Baby

asked in Features & Feedback

Why Deezer was removed from Incontrol Pro (Jaguar ; Land Rover)?

Is it possible to clarify why Deezer was removed from Incontrol Touch Pro (Jaguar; LandRover)? I received the following message from Jaguar:“IMPORTANT NEWS ABOUT YOUR DEEZER APPDue to circumstances beyond our control, you’ll no longer have direct access to the Deezer app in your Jaguar’s infotainment system from 1st November 2023.We’re sorry for any inconvenience this may cause; however, you will still be able to stream Deezer in your vehicle via Apple CarPlay and Android Auto*.If you have any questions, please don’t hesitate to contact us.” This combined with the hi-fi option was the main reason to stick with Deezer. Since it was a very convenient way to listen to music directly on the car. Now if I want the same convenience I have to change my subscription to other provider.

2 months ago

Patricia eiseleRunaway Baby

asked in Subscription and payments

cancelled subscription for next month

How do I cancel my subscription for next month so I won't be charged the 11.99 instead of 5.49 that I'm paying right now

2 months ago

IrkrorperRunaway Baby

asked in Subscription and payments

renew subscription

i cancelled my subscription and would like to come back…will my music still be in my account?

2 months ago

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