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Hi, I appear to have lost a playlist and have no idea how it happened. Is there a way to retrieve a lost playlist? Thank you Dave
On Android 13, latest version of Deezer does not show the sleep timer button when using flow. The flow feedback button takes its place. Is this correctable in any way?
Really don't want to leave, however do you want to entice me with a offer
When does “new releases for you” show up in the New Releases of Flow?
I have started a Deezer family subscription, but when my family tries to connect their accounts it fails with an error message.
Hey Deezer, Can't access any of my downloads. As I'm a frequent traveler, I rely on these. Solve it asap or I might move my account to your buddies from Sweden! Second time it happens!
What has happened to notifications on new music of artists I follow? I was getting nice notifications of new releases and tracks to check out but now they don’t show up and the last one I received was for a song that doesn’t have any relation to the type of music I like. With this post I am NOT asking for help on configuring my device because I know that it is setup properly. I also have used Sound Cloud and they provide notifications for new music without any issues.
My husband and I are trialling Deezer and there are a few features that are making it really hard to leave our current subscription - two features that are rather frustrating are the track mixes - LOVE the algorithm, but the inability to add songs to listen to next/add to queue (for flow as well) is incredibly limiting in my music experience (Ie I don’t want to stop/change a playlist, but just want to listen to a song my friend recommended so I can respond). The other feature that seems to be lover looked is the inability to turn a track mix into a playlist without going into EACH SONG and adding to a newly created playlist. It would be nice if at the top where it shows the song that launched the track mix had the option to “create playlist” as like a 40 song base and then we could add as well, or send it to a friend.
I want to download podcast episodes, but it says that download is deactivated for this podcast with every podcast. I just have a new phone and on my last phone I was always able to download podcasts.
Auto start on login I’m on a Mac and recently I get a notification when I start the desktop app that it has added a setting and enabled that Deezer will auto-start every time I start my computer. If I set the Deezer in-app-setting to not auto-start and remove deezer from login items under Mac settings, it will just add it again and set the in-app setting to auto-start. I’d prefer to decide on my own that to start on not to start on my computer, what’s going on Deezer?
I’m pretty upset today because I searched for a song title from a video game, and down in the Podcast recommendations was actual nazi podcasts. So I’m sitting here thinking there’s gotta be a way to block and report this stuff, right? Nope. When you go to a Podcasts page, the only options are to Play, Share, or Add to Favorites. When I go to an artist’s page, on the other hand, we have that, plus “Don’t recommend this artist” and “Report a problem”. Recommending podcasts is all fine, I’m not into them myself, so I’m not going to dig into them. But promoting unrelated nazi podcasts when I’m just trying to find a song is actually insane, that’s not okay.
All the music I painstakingly imported now have lost their covers. So this recent update has not only removed our capacity to sort music, but also limited imported music? Is there anything else that's been changed? I'm so disappointed.
Hello ! I found album with wrong release date . From Wikipedia : Dance, Dance, Dance: The Best of Chic is a greatest hits album of recordings by American R&B band Chic, released by Atlantic Records/Warner Music Nov 5, 1991 . The compilation covers the hits and best-known album tracks from the band's early career, 1977–1979 . On Deezer this album have date 01.01.1970.
I've followed the instructions to upload MP3s to my music collection on Deezer using my PC and it's not working. This seems like a clunky way to do this anyway. Is there some reason Deezer can't just recognise and play MP3s already on my phone? Google's Play Music app does that, so I don't understand why Deezer can't be modified to do likewise. But, for now, the instructions for uploading MP3s aren't working for me, so any help would be greatly appreciated. Thanks, Ray
I want to break free from a family plan to an independent plan. I have followed the steps to change my email and password. But there is an error stating that the email address is already in use. I created a new email account on Gmail and tried using it as my new email address login but again it says email is in use.... But how I just created it in Gmail? What can I do to make my profile independent without loosing all my music?
This is nonsense. How are young people who might not know what they like get started on deezer?
Sorry, could you please remove my profile picture in support.deezer.com?
I don't understand why I can't forward through and pick a part of a song I want to listen to? There's no way to go forward or back? Not speaking about skipping songs or going back and forth in a playlist. I mean like if I want to skip ahead in a song to 20 seconds in. Why isn't that working?
Despite I enter the search term exactly, the results are inaccurate and very often the desired result is shown down in the list… Latest example: search for “Andrew Odd”. There is an atrist with this name. The serarch result show all kind of Andrew-named artists, like Andrew Gold, Andre Ward, Andrew Bond, etc., only the 10th in the list is Andrew Odd. The same gos for track, except, here randomness is much higher, the track I’m looking for is much down in the list. Please correct the search engine, so that the exact matches must have the highest ranking and must be placed in the very beginning of the search result list.
My flow plays a liked track 1 of 5 tracks in favourite mode. How do I fix it. I want more favourite tracks.
Sorry, could you please delete my account on Deezer Community?
I can get deezer to play by using my voice on alexa, but Spotify and Amazon music allow you to use the phone apps to pick play lists, songs, and chose where to play the music. Ie play 9n denon receiver, kitchen group speakers, everywhere ....
When will Deezer have auto recommendations songs after you plays a single song.
Deezer is owned by Russian oligarch Len Blavatnik. I feel betrayed now. My subscription ends july this year but honestly, I want to leave as soon as possible and I want my remaining money back.
Hi there :) apparently I cannot browse audiobooks nor podcasts because when I click on this message appears: " the page hasn't loaded, the content isn't available at the moment for a technical issue or because of missing internet connection", which can't be cause I'm browsing music with no problem. Is this a bug/will that be fixed? I can only see some audiobooks available clicking on "new audiobooks", but they're all in German, although I selected Italy as country, why is that? Can anyone help? This makes the user experience pretty annoying. Thanks
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