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I got a mail from “Deezer Security Team <securityteam@deezer.com>” with the title “Your privacy may be compromised” and this mail includes a link to download the real Deezer app, the link is “listen.deezer.com/ls/click?...” I would never click a link in a mail so why are you trying? As I’m using the Deezer beta app from Google Play Store, it seems that Deezer measures it’s own app as unsecure.
Is there a reason why isn’t the default volume level on maximum? When I open Deezer (on Browser or App), the default volume level is set to 50%. I have to bring it to the maximum each time I open Deezer. I find this very stupid and counter-intuitive.
Hello, I want to thank Deezer for the decision to cancel payment for residents of Ukraine. Your support is very important to us, Glory to Ukraine!💛💙
I started play special Monday tracks from Deezer and there are many tracks which I blocked before. Why it’s happens every time? Why that tracks adds to playlists? This’s not working. http://snap.ashampoo.com/M0MqeoqubKJB38SMVrkch6j4v7DUylXglfwPtHfusOVoNj3e2GgCep9zNdphOHnZ
Paid on 11.3.22, shown on my account yet I'm still getting ads and being told to upgrade. Not a happy bunny because it's such a faff to get anything resolved with Deezer. May have to move to Spotify....and it's cheaper!
Paid regular subscription for many years, now I have returned to studying and enquired about student subscription, was told I'd need to cancel existing subscription and then choose student version. Cancelled it and now very disappointed to see I do not meet student criteria to qualify for the student subscription. Reason? It appears that I am TOO OLD! May transfer to Amazon music 😡
Is anyone else being charged this service fee in the U.S.? My bank is charging a 3% fee because they are saying deezer processes the payments in France.
vorrei cancellare ogni account e abbonamento legato a questo indirizzo email, come posso fare?
Good day. I am from Ukraine, where the war is now. I read in social media, that Deezer allows free premium for Ukrainians. How can I activate it?
My Flow algorith does this: 5 country songs 5 jazz songs 5 fado songs 5 folk songs Why not just let it play in the genre the user likes? This is indicated by not skipping forward. One skip forward does not indicate a change of genre (or two). Three can be the trigger. A skip backward indicates user dislikes those three songs but doesn’t want a change.
Is there any way to determine whether an album or a track is unavailable in your country from the API? I’d like to get a list of all the disabled music I have in my playlists, but can find a way to do it. I may be missing something in the API, the docs aren’t the greatest. :)
Hello. I already subscribed for premium, and will be chargedin 2 weeks,but I cannot listen to music till than with no reason, although you promissed month free...can you help please?
Why is the family subscription, auto-renewal canceled and transferred to a free plan?I am a citizen of Russia.
I can't change the email because i don't have access to it anymore
Let me delete my account FUCKING STOP CONNECTING ME TO THE APP I WANT TO DELETE MY ACCOUNT I tried logging in to my account via web browser, but it KEEPS ON CONNECTING ME TO THE APP, EVEN WHEN I UNINSTALLED THE APP, IT LINKED ME TO THE FUCKING PLAYSTORE TO INSTALL IT FIRST LET ME DELETE MY ACCOUNT, I WAS NOT SATISFIED BY YOUR SERVICE AND I DON'T WANT ANYTHING TO DO WITH IT ANYMORE thank you
On Android, I regularly get my search bar replaced by a link of the form "check out artist ...". The only way get the search bar back is to click on the link and then go back. This feature is obviously designed to annoy. I don't understand why it is unleashed on paying customers.
I’ve connected iTunes to my Zeppelin Air but can’t see how to do this with Deezer. Any clues?
Hi When I use the search function, the amount of results is always 300 or less. (in Browser and Desktop app) Is it limited to 300 or is this just happening to me? More results would be so much better. Best Regards
Здравствуйте! Я оплатил только что подписку премиум. Сняло деньги, но как только я хочу войти в приложение, выдает ошибку! Просьба помочь в успешном вопросе!
Hi Deezer. How is it that I used to be subscribed until last month and use to pay $9.99 now the same subscription is more expensive also, I go online and research about the cost and is $9.99 but when I go into my app is a lot more. How can I get my Deezer premium back for the same $9.99 i used to get it for? Very frustrated
Molim vas samo prekinite pretplatu jer ne koristim aplikaciju, aktivirao sam ju preko promo koda i od tada mi skida novac
Hello. Almost everyday, sometimes even few times a day I receive an e mail with topic : Did you just sign in? I copied you to see what i receive almost daily. I already tried to reset password but still that e mails didn’t stop to be sent to me. It’s kinda annoying to receive same e mail every day. Can that somehow stop? My Deezer account works just fine, but this non stop emailing is annoying. Thank you and have a nice day! We noticed a new sign-in on your Deezer account. Browser Chrome Device PC Location Frankfurt am Main, Germany (may not reflect exact location) Time April 6, 2022 at 4:02 AM (Central European Standard Time) If you recognise this sign-in, please ignore this email and continue streaming! Wasn't you? Reset your password now in order to secure your account.
When my phone connects to my car bluetooth, the music plays from the phone not the car (i have to manually switch it to my car using media output). YouTube said there should be a setting in the music app to prevent this, I cannot find it in Deezer. Please help.
i tried upgrading t pro on deezer but payment keeps declining. music also stops when my phone is locked.
Flow is great. But sometimes it needs tweaking. Sometime I just feel like a certain mood or genre. The auto playlists that are generated in the Flow tab are great supplements to the main Flow. This are easily accessible on the web or android devices, but are not available on Sonos. The main Flow is available, but not the other auto generated playlists. Please make these available on Sonos and other systems as I think this is a great feature that can’t be utilized outside of the web or native android app. Additionally, I have a family account and I think that the Family Mix is great! However, It seems that this is part of the Flow tab and thus not available on Sonos. Please make these additional playlists/mixes available outside of the web and native android app, namely on Sonos.
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