About my Deezer

Just wanted to say that recommendations in Deezer are so much better than Spotify. One of the reasons I switched (the other one being their constant push of podcasts). Recommendations are spot on most of the time and I actually discover new awesome tunes! Thanks Deezer!

Hello,I’m an artist on Deezer and some of my latest releases are misplaced (on another artist profile)How do I solve it?My e-mail: voltaartist@gmail.comMy artist profile:https://deezer.page.link/RPcnawBF8ys8dJvR8Best regards!

I lost al my saved music. All playlist and favorite songs. I did not deleted my account or anything. I was trying to log in to my account on another device. I tried to log in with my email adress but I couldnt remember my password. So I got an email to login without password. When I wanted to login to my account on my main device I saw that everything was gone when I logged in. I have an subscription on my Apple ID Account but when I log in with my Apple ID, that account has no subscriptions and also all the saved music was gone. I dont know which account I need to use. By email there are no subscriptions and by Apple ID the same. But I do have an subscription on Deezer

Hi. I did a late payment for my deezer subscription. Now that I've paid, I still can't access it. What should I do next?

I just paid for a family plan for one month and it does not give me the service 

I want to cancel my account on deezer but it has no option anywhere 

Every couple of days, someone adds 5-6 songs to my shared playlist. It’s always from the same artist. When i look at the artist’s page he’s in a ton of colaborative playlists, so I suspect he’s using a bot to spam his songs in other people’s playlist.

Hi, I’m looking for way how to create (or favorite) playlists/songs/artists… with no affect to flow or recommended songs.Example of use:I wanna have playlist for kids, but I don’t want to listen kids song when I use Deezer as usualy (at work, in a car...).

Play first all favorited albums and tracks, play suggestions on a sliding scale: every other song, every ten songs, never.

 guys, we need help. I don’t have this deal. Maybe anyone can help?

My android plays Deezer songs great, my wife's iphones plays Deezer song great, but we can't play different songs at the same time. We get a message stating (tracks can't be played on two phones) Both phones are listed in settings - devices?

why are songs added to my Favorite Playlist without me, and why is it not possible to remove them? Mainly i refer to songs from top 100 chill music and then top 50....can't get rid of them

Bonjour Deezer team,Je vous envoie ce courriel car cela fait plusieurs fois que j'ai ce message "votre compte Deezer est actuellement en mode écoute sur un autre appareil"  sur mon profile alors que personne n'est connecté sur mon compte a part mon téléphone, j'y avais même changé mon mot de passe.Je compte par conséquent résilier mon abonnement. Bien à vous,

I have a problem with Deezer Premium. I have option for “free month” before payment, but when I press that option, returns me back to home page. Can you help me? Thank you.

Hi there my song has been distributed using tunecore but it's gone to the wrong artist. I cannot create an artist profile but is it possible to have one created for me? The link for the artist is: https://deezer.page.link/cJCJrHaqgLuQ11Jx6The song that is mine is serenity  

Hi there wanted to know if it was possible to join the student plan as I am a student :) but I can’t seem to find it 

I have premium account we’re 3 can listen simultaneously but only 1 can listen at a time. When a second listener logs in and plays it throws the 1st listener saying there’s another lister and to upgrade to premium. please help fix this 

Have the option when you have a long queue to download the rest for listen to have it offline.

See title.

Why do I get commercials when I'm a premium member?

Hi I found this song through your search music thingamajigger icon and all the sudden this song is not on my phone like I thought I have everything I thought I already paid for everything to afford it and play it on my phone. I don't like you when you take off this song even though you allow me to redownload it you took it off again that's disrespectful I would like for that song be back on my app please I've been your loyal customer for almost 7 years and I help find your lyrics. I just love that song please don't take that song away from me it's very nice and soothing it will relinquish my depression.

I lost my CC on June 29 and immediately froze my account. No payments should be made, but the payment went through anyways. I could not cancel the subscription during this time because my card frozen. Is it possible to get a refund? 

Buongiorno, stavo ascoltando l'album U.K. della band omonima anno 1978 pubblicato da EG Records. Ho notato che la qualità audio è HQ. Ho impostato la qualità su HIFI ma questo album viene riprodotto in HQ.Perché?Grazie Saluti.   

It'd be really great and super cool if an heart button was added to the player thumbnail outside the application 

Hello,I am a paying client - Deezer Familly - for years. I never experienced such issue. For days, my Flow contains 90+% of movie or tv score (not soundtrack/songs, the score). Yes, this is based on your likes and listening habits. : No!I have less than 10% of scores in my likes, playlist, downloaded albums. Moreover, I did not listen to movie scores for months. Some People hijacked your account or a family member is using your profile: No!No one logged with my account (I did not receive any email alert about a new connection), and no one in my family is listening to movie score.Just empty your local cache, remove all “likes” related to this genre: No!I already did this, and the flow doesn’t change.Dislike and block the album