About my Deezer

Hello there,I changed my payment methode last month from klarna to paypal but klarna keeps asking for my payment. The app says my subscription is payed and of cause it is, with paypal.I already contacted klarna but they say its up to you to fix this thing.May can you help me with that?

I have transferred my songs from Amazon music but not all of my songs will download to play off line can anyone help 

Dear Deezer,I’m Deezer customer for years, and yesterday, my acc was canceled because there were not sufficient funds on my card. Now to have my service back, I have to pay as much as 2,5 times higher price I was paying for the last couple of months. Does it possible to have my service back with the old conditions?If it's not possible, please help me to delete my account.Thank you in advance.

Good morning.  I have recently subscribed to a trial of deezer premium. I would like to change to deezer hifi family. How do I do this whilst in trial phase? Will I still receive hifi for all of my family? I'm in the UK.  Thank you.

How about you guys add a pay now option? Some of us have irregular pay days. A pay now option could be easier for us to pay you guys for the service without having to deal with deductions on our accounts that bounce due to insufficient funds at the time.

WHat is  Deezer Stream Rate ? To be clear !

It annoyed me for a bit of time now. I mainly listen to favourite tracks when commuting, but i often see myself without them because they aren't available.What i think happened it’s when I don't go on the page for few days on my iphone, Deezer lost them and i would need to load them again on wifi, but they are still downloaded, just not available.

Not working on Panasonic and Philips smart TV. Please solve it.

I can't log into my account because free isn't available in my country. Please delete my account immediately

Deezer, what is it with your narrow minded thinking?  Literally half of the world is not experiencing summer right now.Why don’t you access the users hemispherical location and make an alternative, like “Winter is here”? I know from experience, doing such a thing is not hard and could be accomplished by someone with only a high school diploma.Having a blanket statement like “Summer is here” makes you look lazy and amateurish.

Please delete my account immediately 

Hello, I have an idea that will help deezer become more popular than apple music and spotify.  Please email me (omer.akmoldaev@gmail.com)

Hi,Monday discoveries and friday releases are not updated on my deezer for couple weeks.Thanks in advance for your help 

Hi, I’m pretty sure that on email which I get few weeks ago was that from today I will get FLAC quality, in settings the best one is HQ only 🤷🏼‍♂️

My Deezer account is being used by someone else without my Authority

I found out that many tracks are not shown as results when searching.If you search a song writing title & artist in the bar, you have a number of results much less than what actually Deezer has.You can notice by a simple operation: only search the artist and open some of the albums related to him/her; you will soon find an album containing the song (above mentioned) not shown in the former search.This means that sometimes, when you can’t find a track, it is only a malfunction, it is actually owned by deezer but not shown.Am I wrong?Thanks for your help

I must be doing something wrong! I'm new here looking to switch from Pandora. I started out by  making a playlist and I can't seem to just listen to my playlist, as it plays suggested songs instead of my playlist. Doh!!! This is not what I want. I just want to listen to my selected songs. What am I doing wrong here. I tried deleting the app and reinstalling and that didn't work. Thank you! 

When you search for a song, then click play on the song, why does it play a mix?Why does it play the mix when you specifically searched for the song and wanted to play it.

Hello Deezer Community, I’ve been using Deezer for a while now, however any new song from the artists that I follow doesn’t show up on the new release list “The Bell Icon” on the Top Right Corner. It says “It’s a bit empty here” How long would that take so that I get updates from the favorite artists?

I really like how Flow works. Only thing is, it sometimes plays clean versions of the songs, even though I literally have the same songs in my favourites, but in explicit versions.I listen to hip-hop, and it’s really irritating to hear clean versions of the songs, obviously because this genre has a lot of profanity. I would be really happy to maybe have a toggle somewhere with which you could switch between explicit/clean, and not have the Flow algorithms mix it up.Thank you!

I live in Ukraine and before war I used to listen to russian artists, but now I find disturbing and offensive listening to their music. It would be great if I could filter them out once by country, for example - Rammstein is a German bandtimati is a russian artistI don’t want my flow to play timati, or other russian bands, but sometimes it does. 

As per title i would like to know if existing offline library is automatically updated when you move the settings to high fidelity. Thanksluca

I can’t access deezer while connected to a VPN  (Australia). I use a VPN on my day to day activities, so if I can’t access deezer via a VPN, it makes no sense to me anymore.I can access the service on my mobile via the same VPN, though.

I have noticed that the Discover has stayed the same for me for more than one month now. Firefox + Android.

Allow the application to copy the name of the group, song, album by highlighting the text. And make a link to the labels so that they are clickable.Thanks for the resource and supporting Ukraine!