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One Hit Wonder
JNocas
One Hit Wonder
Aug 24, 2022 7:33 PM UTC
Answered

1year subscripton gone free

I had a premium account from a gift card, but from one day to other, my account was gone free.

Why?

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    Alfredo.Deezer
    Alfredo.DeezerAnswer
    Community Manager
    Aug 25, 2022 8:15 AM UTC

    Hello @JNocas 

    We are sorry to hear that. Please contact our Customer Care team directly, they will be able to help you with your payment issue

    Thanks :) 

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    1 reply

    Alfredo.Deezer
    Community Manager
    Alfredo.DeezerAnswer
    Community Manager
    Aug 25, 2022 8:15 AM UTC

    Hello @JNocas 

    We are sorry to hear that. Please contact our Customer Care team directly, they will be able to help you with your payment issue

    Thanks :) 

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