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1year subscripton gone free

  • August 24, 2022
  • 1 reply
  • 33 views

I had a premium account from a gift card, but from one day to other, my account was gone free.

Why?

Best answer by Alfredo.Deezer

Hello @JNocas 

We are sorry to hear that. Please contact our Customer Care team directly, they will be able to help you with your payment issue

Thanks :) 

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1 reply

Alfredo.Deezer
Community Manager
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  • Community Manager
  • 812 replies
  • Answer
  • August 25, 2022

Hello @JNocas 

We are sorry to hear that. Please contact our Customer Care team directly, they will be able to help you with your payment issue

Thanks :)