include
Answered

Someone used my email address to sign up

  • 15 August 2022
  • 1 reply
  • 54 views

Someone used my email address to sign up. I got a notification to reset my password and, instead of spamboxing it, decided to try deezer. But it says my free trial is expired.

Also, how can I change the user name that this other person chose?

 

 

icon

Best answer by Noam Asulin 16 August 2022, 10:29

View original

1 reply

Userlevel 7
Badge +14

Hi .

As a first step reset your password using the following link :

https://www.deezer.com/password/reset

 

After you logged in to your account this is how you can change account details : 

https://support.deezer.com/hc/en-gb/articles/360009302738-Change-Your-Deezer-Username-Email-Or-Password

Reply