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Hello, Deezer Team. I would like to cancel my subscription and get my money back. I was auto recharged for premium via Paypal. Thanks for understanding.
When I want to activate my subscription which I have with my mobile provider Yettel it shows popup message with welcome message and that's it. No subscription is activated and there is nothing going on.
Hi.I left deezer last year due to it being too expensive and today I received an offer of £6.99 for 12 months which is great but when I go to site it has no mention of this.Is this a fake email or new subscribers only. Why was it sent to me?.Thanks
Some one has hacked my Facebook account and I have been charged £11.99 I want a refund please
Hi ya I payed my music bill then lost all my music and it won't allowed me recent to it has it keeps saying fault
i cant log in on the app because it says incorrect email or password and its right and i even created a new account and it just wont log in thank you for your attention
My phone used to connect and resume play when I got into the vehicle. Now it doesn’t. I have to open the app and press Play. Is this a setting? How do I make it auto play?
my deezer doesn’t work anymore. Can you please help me what this.
Deezer has been charging me twice for months now .
If I cancel my Deezer Family subscription and later re-subscribe, will the tracks, playlists and albums I’ve saved still be accessible when I return?Thanks, Peter
Hi iv just reactivated my Deezer account via email with offer off £6.99 for 12months & payed it then iv just downloaded Deezer app & signed in & it's not updating so still no premium is back activated what can I do please
I wish to unsubscribe, to this service & just listen for free but its still taking money out of my bank account how do I stop this, has I can't get into my deezer account
in the UK, with Deezer Premium, do you get 1411kbit/s FLAC audio? If so, what is the benefit of Deezer HiFi over Deezer Premium?
A typical Friday for me usually includes listening through the new works of my favorite artists in the notifications.What bothers me persistently on the Deezer website (-/'App') in the operation: If a notification comes in (title removed from the playlist, song no longer suggest, etc.) I also always get a confirmation message. However, this always lands directly above the bell via which I want to call up the other notifications. In case of ‘system notifications’ there’s not even an X to put it away, I have to wait the ~3s.Even the button to hide the playback view is no longer accessible in the event of a notification. Could you please, please pull the notifications down 30-50px?
I have a family account. How do I change the administrator?
It started only recently. But when i want to choose specific song sometimes it happens, that completely random song starts to play, insted of the one that i picked. And after i press on the song that i wanted to play again it's okay.
Hi there. I picked up Deezer’s 3 month deal recently after I cancelled my Spotify subscription and I have found it to be really solid.Firstly let me note some really positive things about Deezer:Flow is excellent. Not much more to say here. Great recommendations all round for new playlists. Love the fact that Deezer has lyrics. Full lyrics, not stupid factoids nobody cares about! The share to Instagram integration is nice. Simple, clean interface.I am really keen to stick with Deezer, but I want to list some small annoyances that for now I’ve learnt to work with, but I think changing so they’re more intuitive to UX will make Deezer even better.Can’t queue songs from your favourite tracks or from the search results. Very strange and can’t imagine why this was thought to be a good idea. If it’s a technical limitation, it’s definitely something that needs to be overcome. Slow response time. After interacting with something on the iOS app, I have enough time before the song starts playing
Using Deezer Hifi because of my Highend equipment I was very amazed when I was streaming some albums from the 2L label, mostly classical and choir. Normally it's the usual 44.1khz but suddenly... 352.8 khz! And also MQA !! . Switching back and wordward to other albums( checking the system wasn't cunfused) every 2L album gave the same highend results.Dear Deezer, what's going on??? ThankJakob
When i tap to a song it always plays another one than the one I choose. Anyone with the same problem? Got me crazy
Hello! My band “Against the Storm” released its first single on 6/10/22 however I noticed our single/album was put on another artist profile called “Against The Storm”. I cannot create my artist profile!Please help thank you!
Please help me someone from USA log in in my Deezer acc from Samsung Galaxy S21 Ultra i changed my password and log him off from dezzer application. How i know he is completely gone ? Or how someone log in if i didnt give my password to anyone. Please HELP !!!
Ik probeer een familie abonnement te nemen maar kan niet via ideal betalen. Ik word niet doorgeschakeld naar de ING app op mijn telefoon. Wat nu?
I hope to add special rate plans to Vodafone Egypt and other operators as well to facilitate the subscription logistics. Other competitors are using these plans and they are perfect
Are some tracks in USA streamable but not downloadable?
I just scrolled about and found a header “playlists you like”. It contained all kinds of playlists I did not like myself, but it seems they are mostly related to genres and playlists I did actually like myself. Why does Deezer decide what playlists I like? Most of these playlists should not be on this list, but on something like “recommended for you”?
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