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Scrobble Last.fm from Deezer not working



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It works.

On Android I use Last.fm Scrobbler and on my Chromebook I use Web Scrobbler.

These all works, everything gets posted on my Last.fm account.

Use alternative scrobblers until Deezer fixes it.

When worked their scrobbling didn’t work: not including the version of remix.

The Things You Hated is different from The Things You Hated (Da Tweekaz Remix).

Deezer Scrobbler posts only Track Name in most cases.

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Hi @athenatria @Tom63

Apologies for the inconvenience.

Yes, I'll update the topic once they've got it sorted. At the moment I'm monitoring this and adding users' details to the bug report so that we can get more resources for it :thumbsup_tone2:

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15€ per month & this problem never solved

agreed. Been waiting for more than a month now. Using tidal till they fix this issue.

15€ per month & this problem never solved

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Hey @athenatria 

Not yet, but I've chased our teams for more info - hopefully it can get fixed very soon - keep your app(s) updated :thumbsup_tone2:

thank you so much for your response @Rudi. Can you please update us in this thread when the issue has been fixed? Thank you for your efforts in reaching out to your team as well. I have been waiting for the fix for more than a month. haha.

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Hey @athenatria 

Not yet, but I've chased our teams for more info - hopefully it can get fixed very soon - keep your app(s) updated :thumbsup_tone2:

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Hey @Tom63 

Thanks for reporting it, our teams are looking into this - stay tuned :thumbsup_tone2:

any update on the fix? ive been waiting since last month.

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Hey @Tom63 

Thanks for reporting it, our teams are looking into this - stay tuned :thumbsup_tone2:

Association with last.fm is broken

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There are several Android apps that can scrobble from Deezer without their broken internal scrobbling, e.g. Pano Scrobbler or Scroball, also the new version of the Last.fm Android app should be able to do this.

i am using fiio m9. an android dap. its not an android phone. so those apps wont work.

My guess is that internal Deezer scrobbling on your portable player will not work even if connecting to Last.fm is fixed again. Or did it work before this new bug?

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iOS users have the same problem as desktop users now, the internal Deezer scrobbling is broken for users with new cookies, so they cannot authenticate properly with Last.fm anymore. Furthermore there is no other external scrobbling app on iOS which could scrobble to Last.fm. The available iOS scrobblers can only use Apple Music or local music files on the iOS device. A few iOS apps with internal scrobbling for other streaming sites should also work, e.g. for Tidal. Spotify scrobbling on iOS also works with the Last.fm feature for Spotify Scrobbling in your connected Last.fm apps settings.

What about iOS devices???

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There are several Android apps that can scrobble from Deezer without their broken internal scrobbling, e.g. Pano Scrobbler or Scroball, also the new version of the Last.fm Android app should be able to do this.

i am using fiio m9. an android dap. its not an android phone. so those apps wont work.

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Hi there @athenatria 

Thanks for reaching out. This hasn't been fixed yet. But have you tried scrobbling via Deezer in your browser with the Last.fm extension?

Hello. I dont use my browser for listening to music. I have an android dap and that’s where i listen.

Wow! May I ask why you do not listen on your computer?

You do not have a computer?

I had computer free life back in the days in 2016, because my computer of that time was almost half a year in repair… and I was tired to use phone all the time. Simply it was too much. With Chromebook laptop I can blog, which was almost impossible with my phone, even if it is good one tech piece.

On my Samsung phone I use Last.fm scrobbler.

Userlevel 7
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There are several Android apps that can scrobble from Deezer without their broken internal scrobbling, e.g. Pano Scrobbler or Scroball, also the new version of the Last.fm Android app should be able to do this.

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Hi there @athenatria 

Thanks for reaching out. This hasn't been fixed yet. But have you tried scrobbling via Deezer in your browser with the Last.fm extension?

Hello. I dont use my browser for listening to music. I have an android dap and that’s where i listen.

Userlevel 7
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Hi there @athenatria 

Thanks for reaching out. This hasn't been fixed yet. But have you tried scrobbling via Deezer in your browser with the Last.fm extension?

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Hi,

I can’t connect my deezer account to last.fm. I allow the acces, but It doesn’t work.

Anyone have the same problem?

i have the same issue! omg. Were you able to fix yours?

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even after connecting my last.fm in https://www.deezer.com/account/share, nothing happens. i go back to the same page and i just see it greyed out again.

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@bluezzbastardzz might be able to help, he’s our Last.fm expert around these parts :wink:

Hi,

I can’t connect my deezer account to last.fm. I allow the acces, but It doesn’t work.

Anyone have the same problem?

Weird, did you join the Family account from a free or a Premium Deezer account? The announcement mentions that invites must only be sent to and accepted by free users.

Also did you try to hard refresh the open browser tab with your Sharing preferences with Ctrl+F5? Maybe you are seeing an old cached version of the page. And the desktop app cannot show you the Social Music section of the Sharing preferences, this has always been that way.

I joined a Family while being on Free, I don’t think it would’ve let me do otherwise.

I’ve just tried refreshing the page with cache disabled altogether. Even tried to log in from another browser. Same result. Tested on Edge, Chrome and Opera. 

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Weird, did you join the Family account from a free or a Premium Deezer account? The announcement mentions that invites must only be sent to and accepted by free users:

The requirements to join a Deezer Family account :white_check_mark:

  • The account to be added must be on our free subscription. If there's a paid subscription in place, you must cancel it and wait for the end of it
     
  • The main account and the guest account must be from the same country

 

Also did you try to hard refresh the open browser tab with your Sharing preferences with Ctrl+F5? Maybe you are seeing an old cached version of the page. And the desktop app cannot show you the Social Music section of the Sharing preferences, this has always been that way.

This problem should be solved now, because Deezer Family members can have their own login and account settings now, so you should be able to see the Sharing preferences (that is the new tab name) where you can connect to your own Last.fm account.

As soon as I accept an invite to Deezer Family, Social Music settings disappear without a trace from my Sharing preferences tab. Turning off the AdBlocker doesn’t bring it back, either. Same with the desktop app. 

However, if you link your Last.fm account to Deezer before you accept the invite, scrobbling continues to work. I think I should be able to see and manage my social media authentications whether or not my independent account is linked to a family or not.

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Good point - thanks for adding to the forum @hpguru. Once the teams are able to prioritise this, they'll look into this thread again :thumbsup_tone2:

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