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Scrobble Last.fm from Deezer not working

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R
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Stopped scrobbling again yesterday. No any scroblings from yesterday yet . Stopped using it, turned to Yandex Music for now.
Flo.Deezer
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Hi everyone, we are sorry that this issue has come back again. We have notified our developers and they are on it. We will update you in this topic once we have more information.

Sorry for the long delay in our answer.
bluezzbastardzz
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I'm getting duplicate scrobbles right now which means that the internal Deezer scrobbling seems to be working at the moment, as I am using their web player with the browser extension.
ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, available on Deezer)
A
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There are several Android apps that can scrobble from Deezer without their broken internal scrobbling, e.g. Pano Scrobbler or Scroball, also the new version of the Last.fm Android app should be able to do this.

i am using fiio m9. an android dap. its not an android phone. so those apps wont work.

bluezzbastardzz
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For me it is working at the moment with the beta desktop app, but I did not use Deezer yesterday.
ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, available on Deezer)
S
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Hi any updates? Been following this for 2 months now. Honestly….

bluezzbastardzz
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Sorry, that would be a question for the Deezer developers then if the internal scrobbling option does not work on other hardware devices. At the moment I am using their web player which works as usual. And checking their old Windows 10 app also scrobbles fine.
ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, available on Deezer)
J
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@RudiStill unable to connect lastfm account. This is seriously preventing me from using your service. Can’t you make some temporary fix and then improve it later?

 

Twitter connection is also broken so it’s not just lastfm

bluezzbastardzz
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Currently the Last.fm developers are working on a feature for Pro users to save their edited scrobbles for later playback independent from the source which would also allow to fix some of the known Deezer issues with scrobbling, so you would only have to edit your Deezer scrobbles once and not everytime when you play a related song. This is already possible with external scrobbling apps like the Web Scrobbler browser extension and Pano Scrobbler for Android.

ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, available on Deezer)
P
Hello there,

Deezer web page stopped scrobbling even though the last fm is connected to profile and scrobbling is turned on

What kind of problem could it be?
Z
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@Rudi yo big man, plz fix the scrobbles problem and stop moving mad tingz

K
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Hello,
Yes, I've seen the answers 🙂 I have listened to full songs and have not seen them scrobbled even after multiple minutes. Today it seems to work (from mobile), will keep an eye on it using multiple platforms in the coming days. Thanks!
bluezzbastardzz
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The new MS Edge Chromium is downloadable now. You can install the Web Scrobbler browser extension from the Chrome Web Store (and other Chrome extensions like Stylus, uBlock etc.), see the linked posting on Get Satisfaction for the download links, more details and a screenshot with the Deezer web player scrobbling in Edge to your Last.fm profile.

 

So all Microsoft users who cannot use other browsers or install the Deezer desktop app due to limitations at their workplace or school can scrobble with Edge now. Like mentioned before, this method also has additional advantages over the internal Deezer scrobbling option like enabling editing scrobbles during the first 50% of the current track and saving these edits for future scrobbling of the same track. It correctly submits artists, albums and track names with the ampersand symbol and provides the real-time “Scrobbling now” indication in your Last.fm Recent Tracks list. Last but not least it might still work when the internal scrobbling option does not for unknown reasons. Because of that you have to disable it to avoid duplicate scrobbles when both methods work again.

Its biggest disadvantage - no HiFi streaming - has been fixed a few weeks ago, as the Deezer web player supports FLAC streaming now like the mobile apps.

ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, available on Deezer)
mournfulpigeon
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Another update: since today scrobbling has been working fine across all my devices. I have no idea why, I didn't change anything.

bluezzbastardzz
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Last.fm today released a new payment method for Pro subscriptions besides PayPal which enables worldwide payment in most countries which block PayPal. This might also be interesting for Deezer users wanting to benefit from Pro features like editing their scrobbles with missing ampersands etc., but couldn't yet due to living in an unsupported country like Turkey or Ukraine.

ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, available on Deezer)
E
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My last.fm account is tied to the account deezer, but recently the tracks began to scrobble in a few hours, the listening time does not match, the songs go one by one with an interval of about a minute (with a duration of 3-4-5-6-7 tracks minutes). The problem is present in both the mobile application and the desktop.

Deezer was not updated (The latest available version is used everywhere). Please, fix it!
A similar theme in the support of last.fm: https://getsatisfaction.com/lastfm/topics/problems-with-scrobbling-deezer-mobile-app-desktop-app
E
Rank
My last.fm account is tied to the account deezer, but recently the tracks began to scrobble in a few hours, the listening time does not match, the songs go one by one with an interval of about a minute (with a duration of 3-4-5-6-7 tracks minutes). The problem is present in both the mobile application and the desktop.

Deezer was not updated (The latest available version is used everywhere). Please, fix it!
A similar theme in the support of last.fm: https://getsatisfaction.com/lastfm/topics/problems-with-scrobbling-deezer-mobile-app-desktop-app
J
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I'm using Deezer premium and have it chained with my last.fm account, and there is a bug that seems to be happening at totally random times: there are songs that get scrobbled at least 10 times on last.fm. I've also use Musicbee and youtube, and this never happens, so I'm totally convinced this is a Deezer thing. There are other pages around the Internet with info regarding this problem with other users, read this one: https://www.reddit.com/r/deezer/comments/8eh759/when_will_deezer_fix_the_multiple_lastfm/
Renne
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I confirm I have this issue too - on the desktop beta app (on Windows) v0.9.1. Started to misbehave perhaps two weeks ago or so. Will be glad to provide more information about the issue as needed, on that app or the mobile Android beta.
A
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Deezer's internal scrobbling sends scrobbles up to 5+ hours late since this Monday. Every day since that has always been a delay.

What's going on? Since the year started, there has been a lot of interruptions with Last.fm and it has become super annoying. It even makes me consider switching Deezer for another platform if this continues or becomes the new normal.

I’m so desperate that I’m literally begging someone to look into this. Thanks.

Rudi
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Hey @athenatria 

Not yet, but I've chased our teams for more info - hopefully it can get fixed very soon - keep your app(s) updated :thumbsup_tone2:

bluezzbastardzz
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@DanRow That is a known issue of the internal Deezer scrobbling, it does not submit scrobbles with a plus sign. You could only prevent this by using external scrobbling apps depending on your device. You can also use manual scrobbling tools to add these missing songs afterwards in your Last.fm library.

ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, available on Deezer)
L
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Seems to be fixed.
bluezzbastardzz
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It's unlikely that Last.fm will fix anything, as the internal Deezer implementation does not seem to be working correctly anymore. While trying to connect to my Last.fm profile for authentication of the internal Deezer scrobbling option, I got this error message on the first try:

"Invalid API key. If you are a third party developer see our authentication how-to to find out more."

So it is possible that your developers may have to check if their Last.fm API key is still valid, if this error message is true. Or maybe they changed something else recently which causes the problems now.
ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, available on Deezer)
Anja
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Thanks for the details guys, we're happy to pass this on to the team. We'll let you know, should there be any updates 🙂

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