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Scrobble Last.fm from Deezer not working



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New to Deezer, I migrated from Spotify. Everything seems good so far however I’m absolutely not continuing my subscription after the free period if last.fm support is going to be this inconsistent.

 

It works if I’m playing audio from the webpage but not desktop. I do not ever use websites to listen to music, only the desktop app. I understand the team is small and this isn’t really *that* important however it is for me and my purchase is solely based on it. If it’s still not working after my month has ended I will be unfortunately heading back to Spotify.

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To use the internal Deezer scrobbling on Android or iOS you have to enable it in the Sharing Preferences of the web player, there is no separate setting in the Deezer mobile or desktop apps for scrobbling. See the official Deezer FAQ on Last.fm’s support forum:

https://support.last.fm/t/deezer-scrobbling/177

You can only scrobble from Deezer from the moment you connect both accounts, so your earlier scrobbles are probably lost. You could check the Favorites section of the Deezer web player how far the internal Deezer listening history goes back (probably not more than your last 40 songs) and manually scrobble these songs with online scrobbling tools like Universal or Open Scrobbler, but Deezer does not provide a method to access your complete listening history which could be imported with other tools like the Last.fm Scrubbler for Windows.

 

Long story short: to scrobble Deezer with Android devices you can either use the internal option or Android scrobbling apps like the official one from Last.fm, Pano Scrobbler, Scroball etc.

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Hey @tefona 

Thanks for joining Deezer.

Our scrobbling isn't up to scratch yet, but in this thread here you'll find the best tips on how to make the most of it. Have you tried a browser extension?

I have recently moved from Spotify to Deezer, but since then my last.fm app on Android did not count my plays on the Deezer account. Since August 8 my songs haven’t been scrobbled, and I want to know if there’s a way to share my listening history to last.fm so all songs that I’ve listening in this period would be scrobbled. I remember last.fm used to access Windows listening history to count scrobbles, it it possible to do with my Deezer account? Any applications could do that?

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No problem, Sara @SaraJaleh 

We just need to prioritise the development of the integration, and allocate developers for it - something we haven't been able to do because our team is small and there's always a feature with more demand.

However, Last.fm is close to my heart because one of our Deezer Legends is also a top Last.fm guy, so I've been monitoring the discussion internally with a lot of interest. I hope to get it moved forward in the near future :relaxed:

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It is a known issue with the internal Deezer scrobbling, everything in brackets will not be submitted in the scrobble.

Why aren’t you guys fixing this? @Rudi 

What’s the problem? 🧐

I mean it’s not a complex or unfixable bug. Also Deezer doesn’t support the ‘Scribbling now’ feature 🧐

Deezer’s library deserves to be a part of last.fm playback options. I’m sure you can provide this integration easily 🧐

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Thanks for the feedback @pedropgone

I think I get your point. But we haven't thrown the towel on this one, we just need to find the right time and resources for it :relaxed: (so that it can get improved!)

Hi @pedropgone I’m scrobbling right now with no problems. What issue are you having, perhaps we can help then?

Hi

3 years later and scrobbling still doesn’t work well 

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Hey guys, Deezer doesn’t send my data correctly to Last.fm!

I’m listening to (Remix) version of a track but, Deezer scrobbles the original one.

Anyone experiencing the same issue?

You can use Last.fm scrobblers on phone and Chrome to correct that.

Listening this Transformers (2011 Remix) · S3RL

Deezer scrobbler will post S3RL - Transformers.

Using the other option it will scrobble S3RL - Transformers (2011 Remix).

Many thanks :)

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It is a known issue with the internal Deezer scrobbling, everything in brackets will not be submitted in the scrobble.

Hey guys, Deezer doesn’t send my data correctly to Last.fm!

I’m listening to (Remix) version of a track but, Deezer scrobbles the original one.

Anyone experiencing the same issue?

It has launched already, but like with our other apps, it's a gradual rollout @Alopen 

You can also uninstall your current one, restart your computer and then download it from here (just got the link):

https://www.deezer.com/desktop/download/artifact/win32/x86/5.0.0

Thank you! It’s working again.

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It has launched already, but like with our other apps, it's a gradual rollout @Alopen 

You can also uninstall your current one, restart your computer and then download it from here (just got the link):

https://www.deezer.com/desktop/download/artifact/win32/x86/5.0.0

Could you please keep an eye on 5.0 release @Alopen and let us know how it performs? Thank you for your support!

Will do - any idea of when that will launch? 

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Could you please keep an eye on 5.0 release @Alopen and let us know how it performs? Thank you for your support!

Hi,

Scrobbling is not working on the Windows desktop application again. Deezer version 4.34.10. I have connected, disconnected, and reconnected a few times attempting to get this to work. Is anyone else experiencing this issue?

 

Thanks

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Another known issue of the internal Deezer scrobbling is that “Scrobbling now” in your Last.fm recent tracks list is not shown, so you might think it doesn’t work (already mentioned that about 14 hours ago). And related to that skipping the current song will scrobble it immediately which is not wanted either. So using external scrobbling apps for Deezer instead is preferred by some users.

Now it seems to work properly.

I saw I need the end of the song in order to be scrobbled properly. 

Thanks

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But are you seeing a red Last.fm logo in the Sharing Preferences of the Deezer web player, or is it still greyed out maybe? Or are you a Deezer Family member who usually cannot see this option? See the official Deezer Scrobbling FAQ on the Last.fm support forum for screenshots and more infos:

https://support.last.fm/t/deezer-scrobbling/177

Sometimes adblockers or privacy protection browser extensions can also prevent a proper connection of the Deezer and Last.fm account.

It is currently working for me, so there is no general problem with it at the moment. The internal Deezer scrobbling does not show “Scrobbling now” in your Last.fm recent tracks list, so you will only see a successful scrobble a few seconds after the next track has already been started. Another known issue is for tracks containing a plus sign anywhere (artist, album or track name), so if you try to scrobble e.g. a song by Florence + the Machine, it will not work.

That’s so strange. 
I have connected through the browser.

I see the connection under applications in Last.fm correctly

i am using the desktop app on my Mac Mini and it seems it doesn’t scroll songs properly

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It is currently working for me, so there is no general problem with it at the moment. The internal Deezer scrobbling does not show “Scrobbling now” in your Last.fm recent tracks list, so you will only see a successful scrobble a few seconds after the next track has already been started. Another known issue is for tracks containing a plus sign anywhere (artist, album or track name), so if you try to scrobble e.g. a song by Florence + the Machine, it will not work.

Hi there, 

I am new to Deezer. I’ve connected through the web browser to Last.fm.

Then I open the desktop app, listen to a song, but this doesn’t appear to the scribbled ones.

How can I solve?

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@DanRow That is a known issue of the internal Deezer scrobbling, it does not submit scrobbles with a plus sign. You could only prevent this by using external scrobbling apps depending on your device. You can also use manual scrobbling tools to add these missing songs afterwards in your Last.fm library.

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Today I faced the problem of scrobbling one track (Frank Ocean - Pink + White). For some reason, this particular track does not produce scrobbling, and other tracks are scrobbling.

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