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Your account, favorites and playlists

everything related to your favorites, playlists, albums etc...

  • 768 Topics
  • 3,156 Replies

768 Topics

J
Runaway Baby
Jesse MallyshRunaway Baby
asked in Your account, favorites and playlists

upgrade to premium

I am trying to upgrade to premium, it says error everytime. I used to be a user and I'm trying to be again. Is there not a way to upgrade without the"free" month only for new users?

1
A
1 year ago
F
Tiny Dancer
faithproTiny Dancer
asked in Your account, favorites and playlists

Hacked 2022

I was trying to listen to music but it said I can't be on two devices or something like that and I wasn't....then all of the sudden as I was listening to music it changed to Russian rap..I immediately changed the song but it did that again. Realized I was hacked and changed my password ..but I checked recently listened to and it looks like he had my account for hours ,how is this possible? 

1
Superschlumpf
Deezer Legend
1 year ago
T
Tiny Dancer
T ZandstraTiny Dancer
asked in Your account, favorites and playlists

music is gone

Hi, see emails before. I had to login in my deezer account . All was gone.? Please reset my account. Tanja zandstratzandstra@outlook.com 

1
A
1 year ago
D
Runaway Baby
driverbluesRunaway Baby
asked in Your account, favorites and playlists

Change date format to day / month / Year

I would like to change the date format to  day / month / year instead of the American one  month / day / year, for the release date of the albums. Is it possible?  My computer is formatted correctly and I put my country as France in DeezerThanks

4
D
Runaway Baby
1 year ago
R
Tiny Dancer
Rachaelhall43Tiny Dancer
asked in Your account, favorites and playlists

require API auth

Nothing will load and my account keeps coming up with a message saying - require API auth

5
A
1 year ago
H
Tiny Dancer
hesterpallandTiny Dancer
asked in Your account, favorites and playlists

Deezer via T-Mobile

Hello, Today I received an email that my Deezer contract is ending. However, I recently extended my T-Mobile contract, including Deezer. The administration of T-Mobile still says that I have a Deezer contract and I still pay for it. Can you check what is going on? Kind regards,Hester Palland

3
Alfredo.Deezer
Community Manager
1 year ago
R
Lover
ReitherLover
posted in Your account, favorites and playlists

Family Mix not available

All my family members have their own favorite tracks, and yet, I still don”t see any Family Mix on my iPhone using the app. Why is it so tugged away? Family Mix is the main reason I chose Deezer over Apple Music. We want to use it while driving, hearing everyones favorite tracks.  The marketing states:”All Family members can launch the Family mix for a shuffled selection of favorite tracks from all Family members. Perfect for road trips.”

11
R
Lover
1 year ago
P
Runaway Baby
PierGiorgio SemestraliRunaway Baby
asked in Your account, favorites and playlists

rss feed

Salve, oggi volevo iscrivermi  a deezer for artist per avere il mio account artista in quanto varie mie canzoni sono su deezer tramite tunecore.Per iscrivermi mi viene richiesto il mio RSS FEED ma non so come recuperarlo.Come posso fare?Attendo rispostaGrazie mille 

1
Yula
Moderator
1 year ago
G
Runaway Baby
Gerard55Runaway Baby
asked in Your account, favorites and playlists

my favourite list

Why is it not possible to put more then 2000 songs in my favourite list?

1
GropplerZorn
Deezer Legend
1 year ago
B
Tiny Dancer
Baptiste HTiny Dancer
posted in Your account, favorites and playlists

issue with listening music

  HelloI'm always receiving this error message saying that my Deezer is already active on another devices so it stops the music everytime.There is no other device. What can I do?

1
Jaime.
Community Manager
1 year ago
B
Tiny Dancer
braylonh96Tiny Dancer
asked in Your account, favorites and playlists

so ive had this app for years…

All of my music has been deleted I had years of music saved up and one day it all just disappeared! Does anyone have any solutions for me?  

1
A
1 year ago
H
Tiny Dancer
Hervé974Tiny Dancer
asked in Your account, favorites and playlists

Family Account : Lost 1 member

Hey guys, My family account subscription is over and my son account ( Mathurin ) doesn’t appear anywhere on the app so he can’t find his playlists. Could you please help me ? Thanks,Hervé

1
A
1 year ago
6
Runaway Baby
69synedRunaway Baby
asked in Your account, favorites and playlists

Ukraine localization

In Ukraine localization of the website, there is a mistake in “Podcasts by languages” sub-menu.The phrase “Говорять Німецькою” which means “German-speaking” is written for both English and German speaking podcasts menus.Nevertheless, flags and links are correct;) 

1
Yula
Moderator
1 year ago
A
Runaway Baby
alex elenduRunaway Baby
asked in Your account, favorites and playlists

can’t log in to my old accout

I wanted to log in to my Deezer account when I notice it was directing me to open a new account which I did with same email address now I’m unable to log in to my old account 

4
Jaime.
Community Manager
1 year ago
M
Runaway Baby
Mahmoud.AhmedRunaway Baby
asked in Your account, favorites and playlists

Tamer Hosny new Album

Tamer Hosny new album not showing to me in search or by link In many Accounts 

5
GropplerZorn
Deezer Legend
1 year ago
N
Runaway Baby
Natchathira payyanRunaway Baby
asked in Your account, favorites and playlists

relase deezer in india please

Dear deezer team,       Please release deezer in india we would like to welcome it we need deezer also i found out some indian songs available in deezer it is available in our neighbouring countries like bangladesh , srilanka but why not india ? so i request you to release deezer soon in india. regards,natchathira payaan

3
N
Runaway Baby
1 year ago
Jonathan.Snell
Runaway Baby
Jonathan.SnellRunaway Baby
asked in Your account, favorites and playlists

Album keep switching to my Flow.

I select an album recommended to me and when I listen to it, it keeps switching to my flow. The change in pace is kind of spoiling my workouts.Is there a way to fix it?

6
Jaime.
Community Manager
1 year ago
K
Runaway Baby
KalyteizerRunaway Baby
asked in Your account, favorites and playlists

Поменять предпочитаемых исполнителей.

Доброго времени суток! Очень нужно поменять предпочитаемых исполнителей. Возможно ли это как-то сделать?

4
K
Runaway Baby
1 year ago
L
Tiny Dancer
Lyndsey CraigTiny Dancer
asked in Your account, favorites and playlists

data gone

All my music is gone. How can I get this back?

2
L
Tiny Dancer
1 year ago
J
Runaway Baby
Johannes David DominikRunaway Baby
asked in Your account, favorites and playlists

Album von Rita Payès Como La Piel läd nicht

Hallo,ich wollte auf Deezer das Album "Como La Piel" von Rita Payès hören. Ich habe das Album favorisiert. Wenn ich das Album anklicke erscheinen aber keine Songs mehr sondern die Meldung "Seite konnte nicht geladen werden.". Vor ein paar Wochen wurden noch Songs angezeigt und s waren auch abspielbar. Wie bekomme ich das Album wieder?Mit freundlichen GrüßenJohannes Reuter

10
J
Runaway Baby
1 year ago
J
Runaway Baby
James DealeRunaway Baby
asked in Your account, favorites and playlists

DOWNLOADS

I have had more some to my Favourites,but it doesnt download them,I have a total of 1473 songs but the new ones I added wont download.Any suggestions please?

3
Jaime.
Community Manager
1 year ago
B
Tiny Dancer
BibicheRuannyTiny Dancer
posted in Your account, favorites and playlists

random mo

When I type in a song and click on it all of a sudden I don’t get a random shuffle playlist with it. It just stays with that one song. 

1
Jaime.
Community Manager
1 year ago
B
Runaway Baby
BurtBobainRunaway Baby
asked in Your account, favorites and playlists

Why is Deezer playing random song suggestions

I just got Deezer today because suddenly Spotify stopped working on my phone. I'm currently using the free version and I understand that I won't get to choose specific songs to listen to. However, whenever I try to shuffle my favorite tracks or playlists, random songs that aren't on them play. It's super frustrating. How do I stop this?

1
GropplerZorn
Deezer Legend
1 year ago
K
Runaway Baby
KwibuzZRunaway Baby
asked in Your account, favorites and playlists

forgot password but did not received mail to recover my password.

I just chose the 'log in without password' option because I forgot my password and didn't save it. However, I do not receive a recovery email in my mailbox. Not even in the spam.

1
Yula
Moderator
1 year ago
L
Tiny Dancer
LinaD04Tiny Dancer
asked in Your account, favorites and playlists

kijk ons nou metejoor en snelle

Het liedje kijk ons nou van metejoor en snelle kan niet worden gedownload 

1
A
Lover
1 year ago
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