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Your account, favorites and playlists

everything related to your favorites, playlists, albums etc...

  • 769 Topics
  • 3,155 Replies

769 Topics

F
Tiny Dancer
Fay RendellTiny Dancer
posted in Your account, favorites and playlists

Can not connect to my dezzer family

I can not connect to my Deezer family account, it has my mum and my dad in it can u help me?

1
Superschlumpf
Deezer Legend
1 year ago
L
Tiny Dancer
lesleyjaireyTiny Dancer
asked in Your account, favorites and playlists

missing music

Why is my music missing on one of my phones? I had been trying to open my account on an old phone, had all sorts of problems resetting passwords. l can get all my music on a different phone. On this phone, l keep re-installing deezer app but my music isn't there (except for 1 album). Can you help?

7
Superschlumpf
Deezer Legend
1 year ago
B
Tiny Dancer
BentenTiny Dancer
asked in Your account, favorites and playlists

Implement dynamic upload feature

I have almost 600 tracks in my ‘favourite tracks’ playlist. I can’t download this playlist because of the huge space it would take on my phone. However, I only end-up listening to the 10-15 last songs I inserted in the playlist. I travel a lot these days and its a bit annoying not to be able to listen to my last fav songs.I would like if possible a dynamic upload feature allowing us to download the last few songs of the ‘favourite tracks’ playlist, and once these songs get crippled by new songs they get un-downloaded. Cheers.

1
Superschlumpf
Deezer Legend
1 year ago
P
Runaway Baby
Pascal nlRunaway Baby
asked in Your account, favorites and playlists

Premium abonnement

Ik heb een nieuw telefoontoestel.Ik heb de telefoons laten configureren. Nu wil ik mijn muziek luisteren op mijn nieuwe toestel maar er staat dat ik geen deezer premium abonnement meer heb.Graag hoor ik van u

2
A
1 year ago
D
Runaway Baby
DeezIsBadRunaway Baby
asked in Your account, favorites and playlists

Deezer on iPad (6th generation)/ios 15.5/ songs added to playlist not showing

First off to Deezer: THIS IS TOTALLY UNACCEPTABLE IN 2022.Now: why is it that when I log in on my iPhone I can see all the songs added to a playlist but when I log out there & log in to the above iPad it does not show all my songs in a particular playlist?  To my mind this is TOTALLY PATHETIC on a mainstream software app. Wake up Deezer or I walk. Any answers elsewhere greatly appreciated.many thanks in advance if anyone can help. 

3
A
1 year ago
I
Runaway Baby
ilariaRunaway Baby
asked in Your account, favorites and playlists

aggiornamento ultimi ascolti

Hola,Circa dal 3/4 Giugno la playlist 'ultimi ascolti' non si aggiorna, nonostante già disinstallato/riscaricato l app,Soluzioni?Grazie

2
I
Runaway Baby
1 year ago
R
Tiny Dancer
rintin.tin.526875Tiny Dancer
asked in Your account, favorites and playlists

last song

in my account I can no longer load the latest plays and I can not listen to the latest songs of those I follow Thanks

4
A
1 year ago
K
Tiny Dancer
Kristijan KaračonjiTiny Dancer
asked in Your account, favorites and playlists

change mail

can you change my mail ?

1
A
1 year ago
M
Tiny Dancer
Mia2907Tiny Dancer
asked in Your account, favorites and playlists

Restore playlist from deleted profile in Family Deezer

Hi.I can see that one cant restore a deleted family members profile after accidentally deleting it. But can one restore a playlist that was part of that family members profile? Thanks.

1
A
1 year ago
B
Runaway Baby
BuffaloWingsRunaway Baby
posted in Your account, favorites and playlists

deezer playlist locked on one device

Hello!I have two phones - work and personal. I have been playing a Deezer playlist called 'Nursery Rhymes' mostly on my personal phone for my baby daughter. Suddenly it has a lock icon - I can't see tracks (or play it as a result). I primarily use my personal phone for Deezer when I am home.  I don't have this problem on my work phone. Any idea why this is? 

8
B
Runaway Baby
1 year ago
Colin Salazar
Lover
Colin SalazarLover
posted in Your account, favorites and playlists

EQ on Android

               After the most recent update for Deezer for Android I no longer can adjust the EQ on my Pixel 6 Pro. I'm a Premium subscriber and having the ability to use the phone's EQ through the Audio settings was a pleasure. Those of you who's devices have a stock EQ will know what I'm talking about. There was first, the option to activate the EQ through a toggle switch… and right underneath it was the EQ settings tab (button or link or whatever it's called) which has now vanished from the app entirely. Please add this option back!!! 

1
Jaime.
Community Manager
1 year ago
K
Runaway Baby
kristof.mertensRunaway Baby
posted in Your account, favorites and playlists

Cancelling my account

HelloPlease cancel my account from today. kristof.mertens@smetgroup.be

1
A
1 year ago
B
Runaway Baby
BeckerRunaway Baby
asked in Your account, favorites and playlists

Not able to add music to playlist

When I select any music and try to add to any of my playlist it doesn’t show my playlist, it only gives me the option to create a new one or favorite it. My account is Deezer Family. Any idea on how to solve  it and get back the ability to add music to my playlist?

2
B
Runaway Baby
1 year ago
V
Runaway Baby
VadimVadimRunaway Baby
posted in Your account, favorites and playlists

remove country music from my recommendations

Asap

1
Jaime.
Community Manager
1 year ago
L
Runaway Baby
LIZbainRunaway Baby
posted in Your account, favorites and playlists

problem login in

Hey, I have a problem logging into my account,I have a paid subscription but my account shows - freeI can not log into my Playlist or anything. This has been the case for the whole month.I am due for my next payment and I can not use my account ThanksLiz 

1
Yula
Moderator
1 year ago
S
Runaway Baby
SfdtkRunaway Baby
asked in Your account, favorites and playlists

getting the free premium version for Ukrainians

Hi, I need help. I don’t get the free premium version for Ukrainians, despite the facts that the account is old and installed country is Ukraine . Maybe anyone can help?

1
GropplerZorn
Deezer Legend
1 year ago
R
Runaway Baby
RecycleRunaway Baby
posted in Your account, favorites and playlists

new artist tab

The layout for the artist tab recently changed on ipad and web. Not sure about android as I refuse to update the app for similar reasons. I find it worse in every single way. The sorting is messed up, the alphabet aiding in scroll/navigation is gone. Everything is just crammed into a mess making it awful to look through. It for some reason defaults to recently added… It is horrible. I almost aways play an entire album or the top songs of an artist and this REALLY degrades the experience.once I manage to find the artist deezer has also decided to put singles only in the discography section despite there being more recent albums AND none of the singles being in the top songs. Can i switch back? Or do I have do try out other apps?  

1
Yula
Moderator
1 year ago
R
Runaway Baby
Roberto GranatoRunaway Baby
posted in Your account, favorites and playlists

Song on wrong page and Profile not Created

 Hi, I'm Italian and my distributor is AMUSE.My artist name is BIG PAP, last night (May 26, 2022) my first song entitled TOP BOY - Demo was released on Deezer.https://deezer.page.link/dXdJ6hVGem2qGJGF6-link of my song page on deezerlink of my song page on deezerThe problem is that they were put in the wrong artist with my same name. Is there a way to separate my music from this other artist?And is there a way for me to manage my page / artist profile?Is it possible to create another profile with the same name BIG PAP to manage my music?Thanks 🙂

1
M
Tiny Dancer
6 months ago
A
Tiny Dancer
Anton PecekTiny Dancer
posted in Your account, favorites and playlists

Account issue/ family package

Dear deezer support, We have familly package and my deezer account is somehow downgraded to deezer free. It works for others, and I can't access any of my 400 songs. What is the issue? Please fix this ASAP

1
Jaime.
Community Manager
1 year ago
S
Runaway Baby
Sean MacdonaldRunaway Baby
asked in Your account, favorites and playlists

Someone is using my account!

I keep seeing artists in my 'Recently played' that I have not been searching. I have tried changing my password multiple times with no luck and I've tried to look at my linked devices but only my phone appears and no others devices are listed. What is happening?

3
Superschlumpf
Deezer Legend
1 year ago
W
Runaway Baby
weekendwarriorRunaway Baby
asked in Your account, favorites and playlists

All my favourite albums disappeared

I hope it’s a temporary issue on Deezer’s end but all of a sudden I’ve opened my Deezer on desktop browser and I don’t have any of my about 350 favourite albums anymore in my library. It says: “No favourite albums yet”.Still all there inside the iPhone app for the moment. What’s going on?

5
W
Runaway Baby
1 year ago
E
Runaway Baby
edvaldobarottoRunaway Baby
posted in Your account, favorites and playlists

playlist

Minha playlist sumiu

3
A
1 year ago
N
Runaway Baby
Nneoma NzeadibeRunaway Baby
asked in Your account, favorites and playlists

Music that is not mine under my artist

Hi, I’m a new artist and there is music that I don’t own under my artist profile. I would like to have it removed from my profile, my email is xxxxxxx and this picture below is my only song I own. 

10
Jaime.
Community Manager
1 year ago
W
Tiny Dancer
William321Tiny Dancer
asked in Your account, favorites and playlists

i want change my adresse email

I want change my address email 

1
A
1 year ago
P
Runaway Baby
Platy2112Runaway Baby
posted in Your account, favorites and playlists

How can I get notifications of new releases to actually work?

Yes, I have favorited *lots and lots* of artists and tagged even more albums as favorites (I like many types of music). I have been a premium user since February and received nine notifications from four artists - that’s all. I switched from Spotify to Deezer but retained a free spotify account - good move since that’s where I get the new releases listings for my favorite artists. All my app and phone settings are as they should be. It seems this notification thing has been as issue for a long time so please…Just one example: folk singer Heidi Talbot is tagged in my favorite artists. Her new album came out this week and is on Deezer, thank you. But no notification, of course. I had to find out about the release somewhere else… So please, come on now. Really. Deezer is so nice in all other respects to fix this one thing and it will be perfect.

6
P
Runaway Baby
1 year ago
TERMS OF USE DEEZER COMMUNITY SITE